Turfmatic Reviews 

I purchased a Turfmatic Australia product and followed their usage guidelines exactly as outlined in their product documentation. Despite this, the equipment failed after only light use within the first 3 months.

When I attempted to contact the company to troubleshoot the issue, I found that their Gmail address is not accepting incoming emails — meaning there is no way to even begin a conversation about a warranty claim or fault resolution.

I strongly do not recommend purchasing any equipment from Turfmatic Australia. If you happen to receive a faulty unit, be aware that the company appears to have no functional customer support channel. You will be left with a broken product and no avenue for help.

Buyer beware.

Do not Buy this product . Keeps cutting out only had it 3 days and customer services replied twice and when I asked for it to be returned they have not replied back again for over 2 weeks . Now i am stuck with a product that does not work . Shocking product and the worst customer services I have dealt with .

Tried a few other products this was the easiest to use and did the best job of picking up smaller items.

The Turfmatic 380 sweeper is not very heavy, works very well, and the spiral brush design also makes it essentially self propelled too. It sweeps up leaves and acorns very well. The handles fold, allowing for compact storage. The sweeper also comes with a 12 month warranty. It's the best turf sweeper we have tried thus far.

The product is well constructed. Functions exactly as I expected and does the job very nicely.
Delivery was quick, and the purchase seamless.i can definitely recommend this product to anyone who is looking to maintain or install synthetic grass.

I did, your little sweeper does the job

I emailed Turfmatic for a return. I have not heard back yet. I also inquired about a manual push sweeper.
Please get back to me.

Machine does brush/sweep well, but it does not have a good seal between the bag itself and the machine. Much of the debris you sweep up falls back on the ground. This is very annoying.

Excellent service. Delivered the next day. Easy to order on website.
Fantastic product.

Easy to assemble and use. Catch bag is light and effortless to remove to empty. Machine is definitely not a commercial product. Only complaint is the height settings 1,2 & 3 are severe. Very close to the turf. I am only able to use the higher settings.

Good response, great product.

The Turfmatic works, but the extension cord is a beating to deal with in actual use. I knew it was electric when I bought it, but I underestimated how annoying the cord would be when moving around the turf. It constantly gets in the way and makes the whole job more cumbersome than it should be. In my opinion, this product really should be offered with a battery option. Looking back, I regret not paying about $50 more for a competitor brand that was battery operated. Decent concept, but the corded design is a big downside.

Our artificial turf was flat and we get so much debris from the trees in our yard and in the neighborhood. It took so long to clean manually. The Turfmatic is awesome! It picked up all the debris and pet hair, and the turf looks amazing! Best purchase I’ve made all year! Some reviews said it was loud, but it isn’t.

Quick delivery, decent item

My turfmatic stopped working and contacted turfmatic and got a replacement with no issues. Did get the extended warranty.

Great product love it ,wish I new about it earlier great service from start to finish thank you

On time delivery, good price and a amazing good working product. My artifisial grass looks like it's brand new!

delivery very quick so 5 stars
not used yet so unable to review

We're repeat customers. We've found that as our company, staff, and customers rely on us to deliver on our commitment to clean turf to a rigorous standard, we would struggle to follow through without the right machines. Turfmatic has become a trusted partner for ClearTurf Care because their commitment to building a dependable machine matches the standard we set for ourselves.