Typeset Reviews 249

Very user friendly once you get familiar. I am not a tech person and I was able to use this platform with ease.

Ash apologized for taking so long to get back to me (I think it was only a day or two). I appreciated that, though I was not concerned. Her responses were confident and gracious. And she took care of my issue before sending me her apology. Excellent work!

I was so impressed with the customer support I received just before the holidays! I didn’t expect to hear back so quickly, but their team was responsive, helpful, and went above and beyond. Great service!

Easy to use. It has helped me make posts faster and better quality for Linkedin. I'm looking forward to using the e-book template to generate some lead magnets.

Hideous experience so far. This is nothing like what has been advertised. In fact, you should be very careful of the FTC. You know, the Federal Trade Commission. They will come after you in a heartbeat for your very deceptive advertising. Upon some investigating you have literally thousands of upset customers that are as unhappy as I am. VERY DISAPPOINTED!!

Had a great experience with Ash for a customer support question. Ash helped me get set up after I made the initial user error on my part. I am all set up and ready to get started.

I requested a full refund for the Pro Service and the Customer Support Representative "Ash K" was professional, plesant, and a pleasure to communicate with. I received a full refund with no fuss or fight.

Typeset is such a user-friendly application and it makes creating content a breeze! If you have any doubts, just do it I promise you will be extremely satisfied with your decision.

Ash was so helpful and a great troubleshooter! Thank you SO much for your timely assistance in helping me figure out my account!

I tried the product and it was very good, just wasn't for me at the point I am in my business. I requested a refund and they were more than happy to accommodate. I made sure I asked for it within the terms and time that I needed to request it and they had no problem doing it. As a customer...please read the terms and make sure you are doing your part and there will be no issues.

This is one of the best productivity tools I've ever used. I was already pretty proficient in graphic design, but Typeset is a game changer. It creates professional looking documents effortlessly. The AI assistance means I spend less time poring over all of the minute details in the copy. I'm actually going to convert some older collateral materials, so everything has a fresh look.

Do not join. The people who are giving 5* they are all fake. I signed up for the monthly subscription. Next, I was charged around 1250 for a lifetime subscription. They will never answer your email. There is no phone number where you can contact them. I have to cancel my CC and dispute the charge.

I really enjoy the speed and the extra tools. Thank you Typeset 🤸🏽‍♂️🦾💚

How much did they pay people to leave positive reviews? THIS SEEMS LIKE A SCAM!

I wanted to try this out on the monthly plan. Nope, somehow I got charged for a full year. Then I got into the platform and it looks totally fake. And to top it off, this 30-day no questions asked disclaimer they have on the one page landing page they call a website apparently is also a scam, because I immediately asked for a refund and haven't heard a thing back from anyone.

Ash really explained the details of the offer, and helped me with my subscription details of the plan I was currently on which gave me the information to decide whether or not to upgrade and what would be best for my situation. They replied promptly always within 24 hours which really helped sort out the query efficiently, and it was great speaking to the same person each time rather than a bot or support email

great customer service experience with Ash!

Ash responded swiftly and followed through to resolve my issue with courtesy and professionalism. Thank you!

Great application and easy to use!

Crashed lost hours and hours of work. I've been working for weeks on a presentation, worked 5 hours this morning, was within 30 minutes of finishing. the typing got slower and slower. I decided to exit and reload. All my work from today gone. Have to start again, will likely export to PPT and start again.