UL Reviews 7.235

Helpful & were able to solve my issue about timing for when I will receive my payment for my phone.

Easy enough process however the phone was marked down significantly when inspected despite already selecting it as the lowest quality. Overall happy with the service

Using Uberlink to dispose of my broken IPhone was quick and easy, postage to get the phone sent was covered by Uberlink.
I was kept updated of progress from receipt of device, to the device being checked to being sent an offer, as the price given initially does vary depending on the items condition.

Great experience thank you

Prompt delivery of envelope to send back.

Was really impressed with the service, packaging arrived quickly, device was received and checked very fast, was disappointed to have the price marked down so much from the original offer, but overall, I’d recommend this company and I’d definitely use them again!

Very fast service. The price offered after review of my device seemed incredibly underpriced for such a fairly new iPhone.

However, I cannot fault the rest of their service, I am happy with how quick the whole process was.

All went smooth and it has been a quick process.

Very quick and easy experience overall, helped me get a reasonable price for my device. The postage pack came quickly with good instructions, and my device was processed and checked effectively and fast, thank you Uber Link, I will definitely use again.

great experience great price couldn’t of asked for better

Easy fast transaction and postage

Getting the phone ready to be sent out is a bit confusing. The company should make this easier for people sending in their phones. On the emails they kept calling a return but it's not a return because you're not returning anything you're sending something. The company should reword their emails better that they are sending to their customers. Had this have been simpler, I would've given five stars.
When the phone arrived with the company I was given the opportunity to accept offers made to me.
After about three offers, I accepted the final offer.
I did have to wait for a week to get my payment, which didn't make sense because they already had my phone. They could make the payments a lot quicker and unfortunately I had to chase this payment.
When the company says to you that they are gonna pay you on a date then they should do that and payment should be made first thing in the morning without delay. If you have a human doing this, you should set up automatic payment and run your business a bit better. Had this of been easier, I would've given five stars.
In the end though I did a deal on a great price of which I'm happy with. If I were to sell my phone again I would use this company again.

Uberlink were very prompt and provided updated regularly throughout the stages.

I would strongly advise avoiding this company. My experience has been extremely disappointing.

I sent my phone in after receiving an initial quote and gave an honest description of the condition — the battery was good, the screen was not cracked, and there were only cosmetic scratches on the outer case. After they claimed to have inspected the phone, they reduced their offer to around a quarter of the original quote. I declined. They then increased it slightly, but it was still far below the original valuation, so I declined again and asked for my phone to be returned.

It has now been over a month and I am still waiting. I have chased several times and was told it was “with dispatch,” but since then my emails have been ignored completely.

At this point, I have neither received payment nor had my phone returned. This situation is unacceptable and feels like I have simply lost my device. I would not recommend using this service.

Fantastic and easy service!! 10/10 recommend!

A quick delivery and a quick response and process time although money offered was extremely lower than what they adviced originally. But happy to take it

My experience with uber link was great! I sent my phone on a Monday and received an email by Tuesday night with a price! Everything was quick and easy.

I am very unhappy with the revised offer. The iPad was fully working and had no damage, so reducing the valuation from around £115 to £14 seems excessive and difficult to justify. I would appreciate a clear explanation for such a substantial downgrade.

Very easy and professional