Return scam When I log in my account the website says I can return my order til XX May. But then when I tried to return it, it only gives me the option to get 70% of the refund transferred back to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered some really nice dresses for my holiday at a good price. They don’t have next day delivery so you do need to be organised, but the quality and presentation of goods is excellent. Really easy t... Toon meer
I am very pleased with my new swimming costume and a great fit. Good communication and letting me know it's on its way. I have ordered several times with cupshe and more than pleased. Thank you
I ordered 2 X swimsuits and I love the way they are packed in a zipped bag this is great for when I take them on holiday. There is a good choice to choose from the colours are vibrant and the material... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Contactgegevens
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hong Kong
- customercare@cupshe.com
- uk.cupshe.com
4,1
Goed
698 reviews
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Absolutely love these bikinis so sadly…
Absolutely love these bikinis so sadly the tops are always too small. so i dont actually own one yet BUT the customer service is EXEMPLARY!!! If you are size 10 with a bigger bust you need to go LARGE
10 februari 2026
Goods ordered easily and arrived on…
Goods ordered easily and arrived on time. Sent one item back which was straightforward.
10 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Paid for fast shipping and still took 8…
Paid for fast shipping and still took 8 days to arrive
Tracking showed a date to deliver and it arrived 3 days after that.
Simply not acceptable
31 januari 2026
Antwoord van UK Cupshe
Dear Mike Hall， we are sorry to see that this experience did not meet your expectations.
Regarding the shipping time, we understand that it can be frustrating when orders take longer than expected to arrive. Though we do our best to ensure that we meet the delivery timeframe, there are still isolated occurrences which orders can be delayed due to external factors beyond our control. We will definitely take the necessary measures to avoid such inconvenience in the future.
Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Good customer support.
Good customer support.. Delayed on delivery this time .. Had a quick Despond.. High quality swim wear with amazing arrange of designs.
10 februari 2026
Not brilliant shirt dress
Not brilliant. It's a nice shirt dress but it's so wide at bottom of dress. The previous shirt dress red check pattern came shiny and see through, very poor material. The brown and grey checked shirt dress was better expected shirt material but was fitted around bust but too wide around bottom around the legs. I took it in.
5 januari 2026
Review zonder uitnodiging
Antwoord van UK Cupshe
Dear Natasha Licavoli， thank you for taking the time to share your feedback. We sincerely apologize that your experience with our shirt dresses did not meet your expectations.
We appreciate your detailed comments regarding the fit and material. Our team works hard to select fabrics and designs that balance style, comfort, and quality. We understand that fit can vary, especially in styles with looser or wider cuts, and we are sorry that the previous red check dress felt too shiny and see-through, and that the brown and grey checked dress was wider at the bottom than you expected.
Your feedback is very valuable, and we will share your observations with our design and quality teams to help improve future products, particularly in areas such as material opacity, overall fit, and proportion around the bust and legs.
We are truly sorry for any inconvenience caused, and we hope to provide an improved experience for you in the future.
Thank you for your understanding and for being a valued customer.
Good service
Good service. Their costumes are really great quality. However I am almost ready to unsubscribe as the amount of texts and emails I receive on a daily basis is borderline ridiculous
5 januari 2026
Great fit
My daughter got me into this brand and the quality and fit of the swimwear is great.
6 februari 2026
Review zonder uitnodiging
After ordering I discovered this was…
After ordering I discovered this was coming from China, which immediately worried me in because I worried about the quality etc and sizing. But the Bikini set and beach dress were perfect size, well-made and comfortable. I didn’t need to worry about a cumbersome international return!
3 februari 2026
Better quality than I expected for the…
Better quality than I expected for the price. Few glitches on the app (when shipping to uk the bit where you put in your address kept defaulting to America) tracking package was a bit tricky as no link on emails and so didn’t realise it was evri. Sizing could be improved, I am 36DD bought some underwired cupped bikinis in a size 16 but all too small on cup size but large on back, would be good to have large cup size options.
2 februari 2026
Very quick delivery and great product
Very quick delivery and great product - perfect fit
1 februari 2026
Goods were lovely customer service was…
Goods were lovely customer service was also top drawer
6 februari 2026
This was my first purchase from Cupshe…
This was my first purchase from Cupshe so I was very pleased with both the quality of the item and the delivery. I’ve placed a second order. Hopefully I’ll be just as pleased
6 februari 2026
Excellent service and fast delivery
Excellent service and fast delivery. The swim wear is great, so many styles and choices.
6 februari 2026
I have bigger bust then waist so the…
I have bigger bust then waist so the fact you
You cant choose different sizes for top and bottom is very annoying ,
How ever They are very Comfortable and customer service is prompt .
1 februari 2026
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