Waited longer than stated , when it arrived it was shoved through letter box and damaged . I have tried emailing the company 3 times and had No Response. Absolutely appalling service. DO NOT BUY... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been using Uk Diamondpainting Gifts for a couple of years now and have recently had my first experience with customer services. I received a lovely email from Helen as I had not selected a suit... Toon meer
I ordered a custom diamond painting and somehow managed to not upload my chosen image. This morning I received an email informing me of my oversite and whin a few short hours received a reply to infor... Toon meer
Amazing kits, I have approx 10 kits and loads more on the way as I just cannot stop buying them and I would recommend you get them from here. The customer support is the best that I have ever come ac... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love getting diamond paintings from…
I love getting diamond paintings from this site. They have a great range of paintings and good sizes too. I’ve never had any programs with them, and I’d definitely recommend them to others
Good customer service
Love all the kits I’ve had, really good quality. When I’ve needed customer service help, they’ve been very prompt and helpful. Just ordered 4 more kits!
Great communication and very helpful
Great communication and very helpful. Now looking forward to receiving the items
Very disappointing
Very disappointed with the customer service. I placed an order weeks ago and still not arrived. Emails bounce back. Messaged through Facebook and no reply. Definitely won’t be buying through this company again.
Absolutely not happy at all as I have…
Absolutely not happy at all as I have had no notification on when my order is going to be with me. I have no wax to finish of my little girls birthday card who has cancer and who’s birthday it is on Friday. It’s an absolute disgrace and I won’t be ordering anything more from you. My friend ordered something the same time as me and her order is coming tomorrow.
Great company to buy from
Great company to buy from. I have been buying from them for a while & I could recommend buying from to anyone.
Can't wait to receive my custom pictures
Can't wait to receive my custom pictures
I had a problem with one of the items I…
I had a problem with one of the items I bought they responded quickly and sorted out problem would deffo buy from them again
I can’t fault this company
I can’t fault this company
I had a pro with one of their products and within 48hrs the problem was solved without any problems
Great company
Great company. Responded quickly to help resolve an issue when I thought I had some missing pieces. But I found d them in the end. Responded quickly to emails and was very helpful and polite. Thank you
Great product & communication
Great communication, quick checkout, excellent product.
Money taken for order .nothing to say…
Money taken for order .nothing to say that the order is on the way.can’t get in touch with you please refund money or I will be suing this company.
I ordered from them 4 weeks ago or so…
I ordered from them 4 weeks ago or so but have not received my order now cant get on there to contact them to find out what happened to my order can anyone help me get to the bottom of this please
I ordered 2 diamond paintings 10 days…
I ordered 2 diamond paintings 10 days ago and have heard nothing for the supplier I would NOT recommend this site to anyone awful customer service beware
I recieved the diamond art brooches but the diamonds in the bags are not numbered correctly. I have just finished my first brooch and looks nice but not enjoyable
I recieved the diamond art brooches
Suncatchers diamond art
I purchased some diamond art suncatchers but, sadly they did not come with any assembling instructions. Someone responded very quickly and sent me a video showing how to put it all together. Great customer service! Thank you!
Misled Item and very rude Customer Experience
I'd seen a coaster set I wanted to buy as a gift, clicked on the link and ordered the item. What came was completely different to what I was led to believe I was ordering, no different shaped gems or cases for the top of the coaster. Also arrived lose in a cheap plastic bag, no instructions. I've been in contact with their customer services who are extremely rude and on our last email exchange when I asked how I returned the them for refund, I was met with 'it's not our fault you ordered the wrong item'!!!!! If you see an item and you click on the link make sure you check and double check what you are getting. I won't be using them again.
Fantastic kits and tools.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








