Electronic Partners Reviews 

I have used Electronic Partners several times for different repairs, including a subwoofer, amplifier, remote control and recently my De’Longhi coffee machine.
So far I have been very happy with their service. The previous repairs were completed successfully and everything has been working well.
With the coffee machine, they carried out diagnostic tests but could not find or reproduce the intermittent fault. I appreciated that they were honest about this rather than replacing parts unnecessarily.
Communication has been good and the service has been professional. Based on my experience so far, I would be happy to use Electronic Partners again.

They failed to repair my headphones, then charged me for a failed warranty return, offering to bin or return the headphones unfixed. Communication through AI chat is a nightmare and 1 1/2 hour phone wait before giving up is excessive.

Last time the repair was done quickly and efficiently hence 2 stars, but I won't be using them again.

I sent in an iPad mini 4th generation to have the Wifi/BT chip replaced. I'm a 30 year IT industry veteran so I had already diagnosed the fault and acquired the part which I sent in with the iPad because I don't do component level repairs myself.
I was quoted £69 to replace the IC and was advised that there was no warranty on supplied parts. That's fine. I was the invoiced for £76 for the repair, fair enough only a few more £ no big deal repair gets marked as 'In progress'
A week later I get a notification that more parts are required, odd, there were no other faults with the iPad and I sent it in working (minus wifi/bluetooth) I had been using it the day I sent it in to be repaired. Parts needed were not specified in the email, also odd.
I then get a new quotation for a further £53 for a new motherboard. So i called the very unhelpful customer service and was told that my previously working iPad would no longer boot up after the IC swap. When I pointed out to the rep that my iPad was working before they got their hands on it so they must have broken something else during the repair and that was met with denials and 'thats not possible'. I've been in this game a long time and I know perfectly will that it IS possible as I have broken stuff during repairs myself. The solution according to the DEEELIGHTFUL customer service rep was to either send my iPad back to me broken or recycle it if I refused the new quotation. So, left with absolutely no option, I had to accept the new repair quote.
Absolute cowboy outfit. Avoid.

Update 19/08/26: Received my iPad and the original fault is now fixed, however the touchID button is now broken, not seated properly so it doesn't click or move like a button and needs to be pressed really damn hard before the iPad does anything and by pressed hard, I mean hard enough to make the screen distort, oh and it's now black, my iPad has a white front facia.

Update 2: They replaced a Wifi/Cellular motherboard with a WiFi motherboard then glued the sim tray in place so it can't be removed!

Update 3: My device dropped into recovery mode all on its own. Now I can fix this if I wanted to using my Mac but I should not have to.

Update 4: They sent the original motherboard back and it can be seen that parts of it look burned. Too much heat was used during the initial repair.

Update 5: Electronic Partners has decided to not warranty repair my iPad and fit the correct parts but has instead decided to refund all money spent with them but have left me with a device that is now more broken than it was when I sent it in to them making it pretty much e-waste. Thanks for that you absolute incompetent bunch of buffoons. If your engineer messes up at least have the decency to say 'we messed up' and apologise.

SO ANGRY NOW. AVOID THESE GUYS SERIOUSLY.

Not a good service at all. Did half the job I asked for and did it badly at that. My battery takes days to charge. I'd asked for the usb charge port to be replaced. They did not honour the warranty on the job and denied the port was not working. Cost me the price of a replacement phone, was posted back and fore twice over and my phone is useless. As useless as these chancers.

My experience of Electronics Partners was amazing.

I had a very obscure 40 year old hi-Fi component (a dbx ‘split spectrum amplifier’) which had failed.

No service manual was ever written. The manufacturer was unable to help.

Two local electronics repair workshops declined my request to attend to it.

As a last resort, I consulted Google, which directed me to Electronic Partners.

Not only did they agree to accept the job, but they made the whole process so easy…..like providing a shipping label and courier service….all I had to do was box it up….they did the rest.

The failed components, which were suffering from old age, were identified, and replacements ordered and fitted in a few days.

They kept me in the loop for the whole process, and I had my fully functioning amplifier back and re-installed in my system in just over a week……for a very reasonable repair bill…..I really was expecting up to twice what I ended up being charged.

This is a highly professional organisation, one which I cannot recommend highly enough.

Clearly explained costs, quick turnaround (with the extra £30 paid for quick repair).

Returned Product faulty, which was not under warranty in all fairness, however, returned with many screws missing, spent over £130, the same issue still happens, and it looks as if the repair was done by a 12 year old. Somehow hair is where thermal paste should be, (mixed in) and again, many screws are just... not there? For no reason. Never again.

When all hope of replacing the 15 year old control box on our electric blinds gone I stumbled across this company and got it repaired without any fuss.would definitely recommend them to anybody.

They charged me £300 just to evaluate my Wacom monitor, and then two months later they sent me another quote for £650 to replace an additional part. That made me feel like the initial £300 was simply spent finding out what wasn't the problem rather than actually repairing the tablet.

After waiting two months, I certainly wasn't expecting them to contact me and assume I would be immediately available to respond. Just one week after sending their email, they decided to stop the repair and prepare the tablet to be returned to me unrepaired. On top of that, they wanted to charge me an additional £16 just to get my own tablet back.

It feels as though they knew from the beginning that repairing a 10-year-old monitor would never be cost-effective, yet the costs kept increasing to the point where the repair simply didn't make financial sense.

After paying £300, I expected the tablet to be repaired or, at the very least, to receive a clear assessment from the start. I've even read online that some faults on these older models can be repaired using donor parts from another tablet, so the outcome was very disappointing.

To make matters worse, they told me that even after paying the additional £650, there was still no guarantee the repair would be successful. If I'd known that from the beginning, I would have been better off selling the tablet for parts and recovering at least some of its value instead of spending £300 and ending up with an unrepaired device.

Based on my experience, I would not trust this company or recommend it to anyone. The entire process was slow, expensive, and ultimately left me with an unrepaired tablet, additional return charges, and no certainty that spending even more money would have fixed the problem.

Disgraceful experience.

I have used Electronic Components a few times over the years and my experience in getting an obsolete iR circuit board repaired recently matched the previous occasions. From receiving the courier QR code through the quotation process I was kept fully informed. More importantly they repaired the board at a reasonable price allowing me to keep the TV operational.

From first contact to repaired item being returned was so easy. From the package label arriving and sending the item I was kept fully informed.
The repair was quick, very reasonably priced and returned very promptly
Saved me a small fortune in repairing the PCB rather than having to replace the complete control unit.
Very pleased, thank you.

EP brought back to life a Sony deck from the 80’s quite beautifully. Dry grease and worn belt were replaced and good check over. Recommend.

Back in January 2026 I enquired if they could fix two portable DAT recorders, a Sony and an Aiwa, relatively specialised and long out of manufacture. They said the could and I posted them off. To cut a long story short they came back to me after several weeks to say that unfortunately they couldn't and they would return them.
By chance a month ago I ran into an old friend who used to service these for a major AV company, he offered to help. His report was that someone else had unfortunately damaged some of the components in the Sony to the extent it was irreparable. The only other people who'd ever opened it up were Electronic Partners. I know this because I'd owned the Sony from brand new and it had never been opened up before.
Maybe Electronic Partners are good at fixing washing machines, I don't know and quite honestly I wouldn't recommend them for that either. In my opinion I think whoever tried to effect the repair on my Sony Dat was dishonest.

Poor. I sent my Garmin Swim 2 swimming watch to them to have the battery replaced. It took almost 3 months to fix and return, which was bad enough. I used the watch to pool swim and it stopped working. I returned the watch under warranty repair but it was logged as "customer induced damage" and the water seal cannot be guaranteed. The repair cost is more than I bought the watch for initially.

So, certainly avoid this company if you want your device to be water proof afterwards.

I was very pleased I didn't want to buy a new music centre they don't make them like id got all in one stack had it mended the price was very good they kept me informed all the time what was need and how much the part was I recommend them

The whole process was so easy. Deliver parcel to the Post Office tracking was good I was kept informed of each stage I felt I was involved at each point, the whole process was good. My watch having posted it on a Monday it was back on my wrist by Friday

Electronic Partners exceeded my expectations. I received a speedy quotation for the repair of two faults on my 6yr old Garmin Fenix watch.

I use it regularly so opted to pay for the priority repair and the delivery label/insurance option.

My watch was assessed accurately on receipt then repaired and returned working, within the working week.

I’m delighted to have my watch back again in fine working order, with both issues repaired satisfactory and a warranty given.

Thank you!

Now I've ever charged me for a simple job that would have normally cost-free to £5 , just for a replacement, something I could have done myself if I had the equipment and know how where other places charged between 5 to £10. This particular package for this repair was a ridiculous amount. Considering I already told them that all it needed was a replacement Lens for a game boycott and they charge me extra. Saturday didn't need a charge, but because I signed a contract. It's it's illegal.It's legally binding.And I hardly recommend staying away from these con merchants, and when I have complained about it, they premiered laughed me off the phone I kept asking me, why not choose to have a why not choose other people? And I didn't know what to say, because I felt swindled and angry. Seventy seven pound so my word of advice, anyone thinking about going to electric and partners stay away.Stay very far away.You've been warned

Initially quoted over £130 to do a diagnostic to find out the issue with my Powerbank showing a 240 volt output fault , the diagnostic time being set at 2 hours . Further £90+ requested for further diagnostics with repairs still not quoted or any advice given on its feasabilty considering the retail value of the powerbank was only £650 ?. Initially told their courier could not pick up the powerbank so I paid for it to be delivered BUT when I asked for it to be returned THEIR courier could do the pick up and deliver it ???
Powerbank now has another fault in that the 12 volt output does not work so I am left with a 22kg paperweight , well done EP.
UPDATE
As the 12 volt socket does not work now they have requested a picture of the fault ???
I despair at what a picture of a 12 volt socket will show them !!
Just be aware Diagnostics are not free and could cost more than the item is worth ? Repair estimates are free only when you have paid through the nose for a diagnostic assessment , be warned !
Update 2,
After many back and forth discussions that got me nowhere as even the electronic experts could not identify the fault without further expensive diagnostics , I have decided to GIVE UP and hope my review at least warns others with similar issues to be aware ! The thing is you are drawn in by their 'Free Estimate' BS and when they have got your item you just want to get it back repaired so play along with the diagnostic cost as part of the process !!!

After looking on there website and seeing they seam to specialise in audio and gaming equipment. I phoned them up. He said send the fridge freezer inverter in and we will have a look. I posted it on Saturday they acnowledged receipt on Tuesday. Thursday i recieved a message saying parts had been ordered supplyer saying 2 week delivery. This passed it was another week. Befor i got a message saying the part had arrived. 1 ay later i was messaged it was repaired. It arived on Saturday i refitted the inverter and than it worked so thankyou to your team