Good general experience but lacks finer hotel detail which are not always routinely available, such as free parking on site available? Free tea/ coffee available in room? Some TV chanels in yo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I paid £25 for one night and my expectations were exceeded. The rooms are very very clean , the reception staff waited an hour past last check in for me, the room had everything, including thoughtfull... Toon meer
Bedrijf heeft geantwoord
Room was not clean, was given dirty towels, brown flecks in the bath, not sure of origin, scab in the bath, what looked like sick on the tiles near toilet. The hotel is contactless so couldn't approac... Toon meer
Bedrijf heeft geantwoord
My husband and I have just had the most relaxing and restful time at the fabulous Seamill House Hotel. The staff are wonderful! So helpful, professional and friendly! Praise to the housekeeping ladie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With Hotels.com, it’s all in the name. Choose from hundreds of thousands of hotels and earn rewards on all of them for every trip. We make it easy to find the right stay, wherever you’re headed. We help travellers book hotels with confidence. Through instant discounts, comparison tools, 24/7 customer service and flexible options, it is easy to find the right hotel for every trip. From earning rewards for your future trips on eligible stays to unlocking Member Prices for instant discounts, we’re here to make booking feel simpler, more valuable and help you save time choosing the right stay. We’ve built Hotels.com to help travellers spend less time comparing endless choices and more time feeling good about the stay they book. With upfront pricing, helpful hotel comparison tools and flexible options when you need them, we make it easier to book with confidence and get more out of every trip. *Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.
Contactgegevens
Angel Building, 407 St John Street, EC1V 4EX, England, London, Verenigd Koninkrijk
- 0203 024 8216
- https://www.hotels.com/lp/b/getintouch
- uk.hotels.com
3,8
Goed
1K reviews
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Antwoord van Hotels.com
Hi George,
Thank you for sharing your experience. We are glad to hear that you had no problems and appreciated the great selection available. We know how important it is for travelers to have a smooth booking experience with plenty of options to choose from.
Thanks,
Hotels.com Customer Support Team
Good hotel, poor breakfast
Staff were very friendly and helpful. Hotel was spotless and rooms acceptable. Good location. However, breakfast was poor (items not re-filled, poor selection, not great quality).
17 september 2026
Antwoord van Hotels.com
Hi Kim,
Thank you for sharing your experience. We are glad to hear that you found the hotel charming and that the booking, payment, and app experience all went smoothly. We know how important it is for both the stay and the booking process to feel convenient and enjoyable.
Thanks,
Hotels.com Customer Support Team
Quick and Easy
Easy to navigate, booking were exactly as shown in the pictures and no problems faced by us. Nice and easy.
28 augustus 2026
Antwoord van Hotels.com
Hi Usman,
Thank you for your review. We’re glad to hear the booking process was easy and that everything matched your expectations.
Thanks,
Hotels.com Customer Support Team
Good rate and good hotel
16 september 2026
Antwoord van Hotels.com
Hi Rambabu,
Thank you for your review. We’re glad to hear you found a good rate and enjoyed the hotel.
Thanks,
Hotels.com Customer Support Team
The Arms hotel Stay
The Arms hotel was ok, for the few nights that we were there.. I reached home and three letters were waiting. Three fines for using the car parking facilities. We talked about this at the reception when I arrived and I paid amount extra for the parking. So now I have too go through this traumatic situation. The lack of communication between the hotel and private company is to blame and as soon as someone at the hotel answers the phone, the hopefully this will be solved Shame this has happened.
7 september 2026
Antwoord van Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concern about the parking charges after your stay and the confusion around the parking arrangement.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
A stress free experience.
It was a simple process and I managed to secure a booking with all my requirements, at a good price.
10 september 2026
Antwoord van Hotels.com
Hi Jo,
Thank you for your review. We’re glad to hear the booking process was simple and that you found a great option at a good price.
Thanks,
Hotels.com Customer Support Team
It was easy and convenient
It was easy and convenient. And having a good cancellation policy is very good.
28 augustus 2026
Antwoord van Hotels.com
Hi Lyn,
Thank you for your review. We’re glad to hear the booking process was easy and convenient and that the cancellation policy worked well for you.
Thanks,
Hotels.com Customer Support Team
Antwoord van Hotels.com
Hi Adam,
Thank you for your review. We’re glad to hear the booking process was quick and easy.
Thanks,
Hotels.com Customer Support Team
LIMITED ACCESSIBILITY / DISABILITY
LIMITED ACCESSIBILITY / DISABILITY – CHAMPNEYS TRING I'm sharing this to help disabled travellers make an informed choice. Prior to my stay, I was told Room 73 had an accessible wet room. However, it had a low-level bath. Staff confirmed the information was incorrect and told me the hotel was full and Room 72 was the only room with an accessible wet room. The guest staying there was approached while eating her evening meal and a member of staff asked her to swap rooms with me. She agreed. Staff told me that all the accessible rooms are beyond the Garden Wing, at the far back of the hotel. That, there are none near the main reception because rooms there can only be reached by stairs. There is no accessible parking immediately outside the hotel. There are 2 accessible spaces near the gym reception, closer to Room 73. We were told we could park and check in there. We could park there, but fitness staff said we couldn't check in and had to go to the main reception. The walk from the main reception to Room 72 took someone without mobility difficulties 5 minutes. Using a walking aid, it took me approximately 10 minutes each way. Breakfast is near the main reception, and the route includes long corridors and an incline. Other guests using mobility aids told me they had experienced similar difficulties and were equally surprised by the location of the accessible rooms. I hope this helps other disabled people decide whether the hotel can meet their needs.
7 september 2026
Antwoord van Hotels.com
Hi Carol,
Thank you for sharing your feedback. We understand your concerns about the accessibility information provided and your experience during your stay.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Antwoord van Hotels.com
Hi Melissa,
Thank you for your review. We’re glad to hear the booking process was easy to use and that you found great prices.
Thanks,
Hotels.com Customer Support Team
This "hotel" was a total scam
This "hotel" was a total scam - no one showed up nor contacted me by email. Calling their number yielded nothing.
6 augustus 2026
Antwoord van Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the booking and the lack of communication from the property.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
It seems I get the worst offers as a…
It seems I get the worst offers as a gold member. On my last hotel stay a few days ago I got no room upgrade! What's the point in being called a gold member? When I look at other websites I get better offers for the same hotel. I'm really disappointed by this scam of being a gold member.
3 september 2026
Antwoord van Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about your gold member benefits and your recent booking experience.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
I made a mistake when making my booking…
I made a mistake when making my booking which meant I paid more than I expected. Unfortunately when I immediately messaged Hotels.com they told me I could cancell but at an even higher cost.
I was, and still am, very disappointed.
Bye the way, the Hotel we stayed in was very good.
27 augustus 2026
Antwoord van Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the booking costs and the cancellation options you were given. We’re glad to hear the hotel itself was a positive part of your stay.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Work being carried out at hotel
Work being carried out at hotel, room wasn't ready @6pm. Then moved me to another room. Staff professional.
16 september 2026
Antwoord van Hotels.com
Hi Paul,
Thank you for sharing your feedback. We’re glad to hear the staff were professional, and we appreciate you sharing your experience.
Thanks,
Hotels.com Customer Support Team
Antwoord van Hotels.com
Hi Mary,
Thank you for your review. We’re glad to hear the booking process was easy.
Thanks,
Hotels.com Customer Support Team
Antwoord van Hotels.com
Hi Ivan,
Thank you for your review. We’re glad to hear everything went well.
Thanks,
Hotels.com Customer Support Team
It could have been more accommodating.
1 september 2026
Antwoord van Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the level of service and your overall experience.
Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Clear information about hotel and…
Clear information about hotel and availability, easy to complete booking.
9 september 2026
Antwoord van Hotels.com
Hi Diana,
Thank you for sharing your experience. We’re glad to hear the hotel information was clear and the booking process was easy to complete.
Thanks,
Hotels.com Customer Support Team
Antwoord van Hotels.com
Hi Diana,
Thank you for sharing your experience. We’re glad to hear everything was as you hoped.
Thanks,
Hotels.com Customer Support Team
This is a great place to stop over good…
This is a great place to stop over good views with great food also had a large room also friendly staff and quite, not to far from wells . Would stop again if in the area
12 september 2026
Antwoord van Hotels.com
Hi Eddie,
Thank you for sharing your experience. We’re glad to hear the views, food, room, and staff made such a positive impression.
Thanks,
Hotels.com Customer Support Team
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