I’ve recently tried the teeth whitening powder from Spotlight Oral Care UK. The product is easy enough to use and is a nice addition to my oral care routine, but I haven’t noticed a dramatic differen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to order on the website, I got two lots of whitening strips with whitening toothpaste included, good value. Excellent product, strips stick to teeth well even for the full hour. I find it diffic... Toon meer
Bedrijf heeft geantwoord
I really appreciated the brilliant customer service I received when I had an issue with my toothbrush. My issue was dealt with quickly in a friendly way and with exactly the outcome I hoped. I am very... Toon meer
Bedrijf heeft geantwoord
Ordered one of their water flossers, and it packed in after about 2 months (completely stopped working). To their credit the customer service team sent me a new one, but then that one also was r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmeticawinkel
- Cosmetische tandarts
- Gezondheids- en schoonheidsartikelen winkel
- Tandenbleekservice
- Tandheelkundige benodigdheden winkel
Over Spotlight Oral Care UK
Geschreven door het bedrijf
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contactgegevens
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ierland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,2
Goed
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received my package very quickly
I received my package very quickly, really impressed with the with the toothbrush and so many offers for other items.
25 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you for taking the time to leave us a review Michael! We're so pleased your order reached you quickly and that you're enjoying your new toothbrush. It's fantastic to hear you also appreciated the range of offers available. We hope you continue to enjoy your Spotlight experience!
Effective and Refreshing
I love the freshness of these products and they make my teeth look extra shiny, I’m unsure if the whitening is effective as it’s only been a few days but I hope it will be.
25 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review Inaya! We're delighted to hear you're enjoying your products and we appreciate your custom.
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful review Afra! We're delighted to hear that you've found our toothpaste to be the best for sensitive teeth. We appreciate your support!
Love the product
Love the product. I knew it was good to when my dental hygienist noted how much better my teeth were than my old electric brushe- Senseflex. Quick delivery and competitive pricing.
23 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re loving your Spotlight Oral Care toothbrush and that your dental hygienist noticed such a positive improvement. It’s fantastic to know you’ve made the switch and are seeing great results.
We’re also delighted that you were happy with the quick delivery and pricing. Thank you for choosing Spotlight Oral Care and for sharing your experience with us! 😊
Used a couple of teeth whitening…
Used a couple of teeth whitening products due to tea and cigarette stains. The usually involved a lot of work. I can honestly say that this product has noticeably whitened my teeth AND all you do is put it on your toothbrush. Worth the 5 star rating.
12 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you’ve noticed such great results with our teeth whitening product. We know how frustrating stubborn stains can be, so it’s wonderful to hear that you’ve found an easy addition to your daily routine that makes a visible difference.
Thank you for sharing your experience and for choosing Spotlight Oral Care — we really appreciate your support! 😊
Broke after 2 years, spam emails despite unsubscribing
The toothbrush was initially okay but broke after a little over 2 years.
They continue to spam with emails and texts, even after you've unsubscribed. If I get any more I'll start marking them as spam!
28 juli 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
We're very sorry to hear that your toothbrush stopped working after just over two years, and we understand how disappointing that must have been. We also sincerely apologize for your experience and thank you for sharing your feedback with us.
Our team would be happy to investigate both issues further. I've requested your contact details, and as soon as I receive them, I'll be happy to assist you and provide an update. Thank you for taking the time to share your feedback—we hope to have the opportunity to make things right.
Good toothbrush but just stopped working one day
I liked my toothbrush until it suddenly stopped working just over three years after I bought it. I contacted the company about potential repairs or a replacement, but heard nothing. So this is not a good purchase if you care about the longevity of your electronic products!
28 juli 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Hello Ings,
We're so sorry to hear that your toothbrush stopped working, especially after you had been happy with it. We completely understand how disappointing this must have been, and we sincerely apologize for both the issue with the toothbrush and for your experience trying to get in touch with us.
Our team would be happy to look into this further for you. We have requested your contact details, and as soon as we receive them, A member from our team would be happy to assist you and advise you on the next steps. We appreciate you bringing this to our attention and hope to have the opportunity to help.
Brilliant company
I was amazed at how quickly my order was processed and delivered. Really good company to deal with. The sonic toothbrush is gentle but effective.
20 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your kind words Happy! We're delighted to hear that you were impressed with our quick processing and delivery, and that you're enjoying your Sonic Toothbrush.
Exceptional customer service
Exceptional customer service. Extremely speedy response to questions, with genuinely expert advice. Buy with confidence, great toothbrushes & second-to-none customer experience 🌟 🌟 🌟 🌟 🌟
24 juli 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Thank you so much for your fantastic review Genevieve! We're delighted to hear that you had such a positive experience with our customer service and found our advice helpful. It's wonderful to know you're enjoying your toothbrushes too. Your kind words and recommendation mean a great deal to our team. Thank you for your support!
Toothbrush heads quality gone down
Toothbrush heads - have gotten noticeably softer so that I have to repurchase more frequently. I’m guessing by design. Once the brush is out of action won’t be repurchasing this brand. Tooth brushes are meant to to last longer than 3 weeks
24 juli 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
We're very sorry to hear that this has been your experience Lana and we appreciate you bringing it to our attention. We've requested your contact details, and as soon as we receive them, a member of our team will be in touch to look into this further. Thank you for your patience
I ordered the wrong brush heads for my…
I ordered the wrong brush heads for my toothbrush and emailed to ask if I could exchange. No response nearly a week later.
16 juli 2026
Antwoord van Spotlight Oral Care UK
We're so sorry to hear about your experience, and we sincerely apologize that we didn't receive your email Julie. This is certainly not the level of service we aim to provide. A member of our team will be in touch with you by email shortly to assist with the returns and exchange process for your brush heads. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
Terrible customer service
Originally had some email exchanges with the company regarding a toothbrush that stopped working, a replacement was swiftly sent but that replacement also stopped working. Due to two toothbrushes from the company not working they offered a refund which I agreed to however they have not provided a refund and have stopped replying to emails requesting an update on this. Seems to me the customer service is all superficial to try and keep their reviews high.
UPDATE:
Updating review by a few stars as the company did eventually get in touch and sort the issue.
20 juli 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Thank you for your feedback.
We’re sorry to hear that you feel this way. We have been in contact with you regarding this matter and have been working to resolve the refund issue.
We have processed the refund to your PayPal account and have sent you a screenshot of the refund confirmation for your reference.
We apologise for any frustration caused and appreciate your patience while this was being resolved.
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review! 😊 We're delighted to hear you're so pleased with your purchase and that your order arrived quickly. We really appreciate your support and hope you continue to enjoy your Spotlight products!
Antwoord van Spotlight Oral Care UK
Thank you for your kind review! We're thrilled to hear that you're enjoying the product and that you had a positive experience with our customer service team. Your recommendation means a lot to us. Thank you for choosing Spotlight Oral Care!
Happy customer
Everything I have puchased from this brand I have been very happy with. Fast delivery.
12 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you for your fantastic review Patricia! We're delighted to hear that you've been happy with everything you've purchased from Spotlight Oral Care. It's also great to know that your orders have arrived quickly.
Excellent toothbrush
Excellent toothbrush. Really surprised with quality and efficiency.
10 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you for your wonderful review Mena! We're delighted to hear that you're enjoying your toothbrush and that its quality and performance exceeded your expectations. W
Couldn’t be happier
Couldn’t be happier, I missed out on a 40% off promotion by a day.
You honoured it and I’m extremely happy. Thankyou so much
9 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review! 😊 We're delighted we could help and honour the promotion for you. We always want our customers to feel valued, and we're so pleased to hear you're happy with your experience. Thanks again for your support!
Very quick and helpful response.
7 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you for your lovely review! 😊 We're so pleased to hear you found our service quick and helpful. We really appreciate your kind words and your support. If you ever need anything, we're always here to help!
Antwoord van Spotlight Oral Care UK
Thank you so much for your kind review! 😊 We're delighted to hear you're happy with both our service and the product.
I like the toothbrush base but the…
I like the toothbrush base but the brushes only last a week or two ( they need to be made of stronger plastic) I understand they are expected to last at least three months and the brushes are expensive. I cannot afford to keep buy the brushes and if you do not improve them I will have to go back to my old electric toothbrush.
7 juli 2026
Antwoord van Spotlight Oral Care UK
Hi Sara,
Thank you for your feedback, and we're sorry to hear about the issues you've experienced with the brush heads.
We appreciate you taking the time to share your comments, and we'll reach out to you via email to look into this further and assist you.
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