I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Toon meer
Bedrijf heeft geantwoord
Virbac is my trusted source for toothpaste and water additive for my dog. Their products are effective and easy to use - my dog really likes the flavour of the toothpaste. Delivery is reliable and f... Toon meer
Bedrijf heeft geantwoord
After my cat suffers with bladder issues and had to have his bladder unblocked with a very costly bill for recovery, my vets recommended to get the Urology Cat Food U3 biscuit to encourage more water... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Contactgegevens
Verenigd Koninkrijk
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Uitstekend
663 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Virbac UK Webshop
Dear Tony,
Thank you for the wonderful feedback! Fast delivery and a seamless checkout are top priorities for us, so it means the world to know you had a great experience.
Antwoord van Virbac UK Webshop
Dear Claire
Thank you for sharing your feedback. We're pleased to hear that your dog loves VETERINARY HPM and that your order arrived so quickly.
Fast-Efficient-Effective
Fast-Efficient-Effective with outstanding delivery service unlike the Royal Mail whom simply are staggeringly incompetent and can’t even read a basic instruction. At least the service paid for by Virbac and the products do exactly what they say on the tin.
20 augustus 2026
Antwoord van Virbac UK Webshop
Hello
Thank you so much for the five star review. We are delighted to hear that you are satisfied with our prompt delivery service and the quality of our products. Your feedback is greatly appreciated. We look forward to seeing you again soon!
Great service
Always order my biscuits for my cat. Swift dispatch and delivery so he's never out of food. Online portal is easy to use and I can edit my subscription any time.
2 juni 2026
Antwoord van Virbac UK Webshop
Dear Abbie,
Thank you for sharing your feedback. We are pleased to hear that you found our website easy to use and that our subscription service works well for you.
Hexarinse
I bought the hexarinse. Only after getting it and reading the label, it should be used after your dog has had a dental to help prevent plaque re building up.
That is not what I had thought before I bought it and I read the write up.
But I received the item in the time specified.
31 juli 2026
Antwoord van Virbac UK Webshop
Dear Maria,
Thank you so much for your feedback. I am pleased to hear you received your order quickly.
To clarify, Hexarinse Oral Rinse is a mouthwash for cats and dogs to control bacteria in their mouth. You use it daily to help reduce and prevent plaque, relieve minor gum irritation and eliminate bad breath.
Alternatively, we have a different product available called Vet Aquadent FR3SH which is a drinking water additive. You simply add the recommended amount to your pets drinking water every day for healthier teeth, gums and fresher breath.
Please feel free to contact us or visit our website to explore our full range of dental products!
Very quick delivery
Very quick delivery
Easy online shopping
One point- when ı paid it said a mistake happened but took from my credit card ı was so much worried but after that ı received order receipt email- this was the only problem
18 augustus 2026
Antwoord van Virbac UK Webshop
Dear Fatma,
Thank you so much for the 5-star review. We're thrilled to hear that you found our website easy to use and that your order arrived on time.
We also really appreciate you bringing the checkout issue to our attention. We know how stressful it can be to see a payment error when money has left your account, so we're glad your order confirmation email arrived shortly after to confirm everything went through correctly.
For peace of mind in the future, please feel free to contact our Customer Service team if you ever have any questions or concerns - they are always here to help!
Quick Delivery + Product Review
I ordered the Virbac oral hygiene kit and the aquadent water additive for my cat on the 18th of August and it arrived on the 19th. Extremely fast delivery, thank you to Virbac.
In terms of the products he likes the taste of the toothpaste but I'm still training him to allow me to brush his teeth. The tooth hygiene kit does come with instructions on how to train your pet to get used to the brushing which has been useful.
He doesn't really like the water additive but I shall try again soon.
18 augustus 2026
Antwoord van Virbac UK Webshop
Hello,
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear your order arrived the very next day and that the instructions are proving helpful. Patience is key, and you're doing a brilliant job. Sending lots of love to your cat from the whole team!🐾
Antwoord van Virbac UK Webshop
Dear Margaret,
Thank you for taking the time to share your feedback, and we are so sorry to hear that your parcel arrived open. We always want your orders to reach you in perfect condition!
In future, please get in touch with our Customer Service team straight away. They are always happy to help.
Thank you for letting us know so we can continue to improve.
The box came within the allotted time…
The box came within the allotted time and was sittingbon the doorstep.
17 augustus 2026
Antwoord van Virbac UK Webshop
Dear Valerie,
Thank you for taking the time to us a review. We're delighted to hear that your delivery arrived on time.
Antwoord van Virbac UK Webshop
Dear Mr Bennett,
Thank you for taking the time to leave such a kind review. Knowing we're delivering a great experience every time means the world to us. We look forward to seeing you again soon!
Excellent subscription service for…
Excellent subscription service for dental chews for my parsons jack. She loves them and last very well. They inform me just before order is due to enable me to pause, delay or even cancel my order which gives flexibility really excellent and convenient.
16 augustus 2026
Antwoord van Virbac UK Webshop
Dear Pat,
Thank you so much for the great review.
We're thrilled to hear how much your Parson Jack Russell loves her Veggiedent Dental Chews. It’s also wonderful to know that our flexible subscription service is working so smoothly for you.
Antwoord van Virbac UK Webshop
Dear John,
Thank you so much for the five star review.
We're thrilled to hear your first order arrived safely and on time. We look forward to welcoming you back soon!
Antwoord van Virbac UK Webshop
Good Morning Barbara,
Thank you so much for taking the time to share your review.
We're pleased to hear your order arrived on time.
Antwoord van Virbac UK Webshop
Dear Ron,
Thank you for taking the time to leave us a five star review.
We're so glad to hear that your order arrived on time. Prompt and reliable delivery is important to us, so it's great to know we got your package to you on time.
Prompt delivery of a good product
Prompt delivery of a good product. Ordered on Friday evening and delivered on Tuesday morning.
14 augustus 2026
Antwoord van Virbac UK Webshop
Dear Pam,
Thank you so much for taking the time to share your review.
We're pleased to hear that your order arrived safely and quickly.
Antwoord van Virbac UK Webshop
Dear Nicholas,
Fantastic to hear you had such a positive experience! Thanks so much for sharing your feedback.
Great buy
Easy to navigate website, place an order and pay. Kept fully updated re delivery. Efficient service.
12 augustus 2026
Antwoord van Virbac UK Webshop
Good Morning Dawn,
Thank you so much for taking the time to leave us a review.
We're pleased to hear that your experience was seamless from start to finish.
Too soon to tell if this is working for…
Too soon to tell if this is working for my Labrador as only been on it for a couple of weeks along with antibiotics, however the quality of the food is very good and my dog loves it’s
12 augustus 2026
Antwoord van Virbac UK Webshop
Dear Martin & Amanda,
Thank you so much for taking the time to leave a 5 star review! We completely understand that it takes a bit of time to see the full results, but we're thrilled to hear your Lab is loving the food and that you're happy with the quality.
Fussy dog that actually eats this food
The food was suggested by my vet as Archie my little dog constantly had upset stomach. I told the vet he would not eat it as he only eats roast chicken. Day one, put the food down and watched as he ate the lot ha ha. He stomach is settled and he eats it everyday now. When I order it, it is posted out quickly which is brilliant.
23 juli 2026
Antwoord van Virbac UK Webshop
Dear Joannah,
Thank you so much for the fantastic 5-star review! We are thrilled to hear that Archie’s stomach has settled down since switching to VETERINARY HPM. Knowing that he loves his new food and that your order arrived on time truly made our day! 🐾
Great service
Well pleased with this firm always let you know when
Order is due well before.
So you have time to adjust the date if need be.
Great service very professional.
10 augustus 2026
Antwoord van Virbac UK Webshop
Dear Mr Hogben,
Thank you so much for the fantastic five star review!
It's great to hear you had a positive experience with us. Your feedback means a lot.
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