I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Toon meer
Bedrijf heeft geantwoord
Virbac is my trusted source for toothpaste and water additive for my dog. Their products are effective and easy to use - my dog really likes the flavour of the toothpaste. Delivery is reliable and f... Toon meer
Bedrijf heeft geantwoord
After my cat suffers with bladder issues and had to have his bladder unblocked with a very costly bill for recovery, my vets recommended to get the Urology Cat Food U3 biscuit to encourage more water... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Contactgegevens
Verenigd Koninkrijk
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Uitstekend
663 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Kitten loves your grub
Kitten loves your grub! Settled her tummy so what goes in at top matched by what comes out at bottom. Thanks
30 juli 2026
Antwoord van Virbac UK Webshop
Dear John,
Thank you for taking the time to share this!
Hearing that your cat loves VETERINARY HPM and that her tummy has completely settled is great.
Thank you for your support, and we wish your kitten many happy, healthy meals ahead! 😸
A big hit
My Golden Shepherd pup was being a bit picky about what she would eat. At a visit to the vets for her vaccination she was given a handful of Virbac as a treat and she loved it so a bag was ordered and the bowl is cleared at almost all mealtimes. Registering and ordering on the site was easy and delivery was quick with no issues. All round a great experience and will be setting up a subscription soon.
29 juli 2026
Antwoord van Virbac UK Webshop
Dear Paul,
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that your pup is loving VETERINARY HPM and clearing her bowl at mealtimes. It’s also great to know that registering, ordering, and delivery were all smooth sailing for you.
We look forward to welcoming you to our subscription family soon, and send your pup some extra love from all of us! 🐶
I Like that my order is delivered…
I Like that my order is delivered really quickly. I ordered Thursday midmorning and it said 1-2 days. I had received it by 2pm Friday. Some companies say next day delivery but it's not always the case. Very happy.
9 juli 2026
Antwoord van Virbac UK Webshop
Dear Janette,
Thank you so much for the five star review.
It's fantastic to hear you had such a positive experience. We appreciate you taking the time to provide your feedback.
Very fast delivery
28 juli 2026
Antwoord van Virbac UK Webshop
Dear Debbie,
That's great to hear! Thank you for your review.
Fantastic product and a lovely company
Fantastic product and a lovely company.
I was subscribed to Virbac for their digestive support wet food for my elderly dog with bowel problems. The mousse like texture was nice and soft for his teeth and the higher calorie count helped to keep the weight on him as he was eating less with his digestion issues.
Sadly we only got to try Virbac for a few months before he died. We forgot to cancel the subscription and Virbac were great about it, they refunded the last delivery and sent a card in the post with some forget me not seeds. It was a lovely personal touch.
I would whole heartedly recommend them and their products.
24 juli 2026
Review zonder uitnodiging
Antwoord van Virbac UK Webshop
Dear Tania,
Thank you so much for taking the time to share such a touching review. We were so saddened to hear about the passing of your beloved dog, but it warms our hearts to know our food could help keep him happy and comfortable in his senior years.
We hope those forget-me-nots bring a little bloom of warm memories to your garden🌸
Thank you for your recommendation, and we are sending you our deepest sympathies.
Antwoord van Virbac UK Webshop
Dear Rachel,
Thank you so much for the five star review. We are delighted to hear that you love our products and you had a brilliant experience with us.
Antwoord van Virbac UK Webshop
Dear Elizabeth,
Thank you so much for the five star review. It's great to hear you received your order on time.
all round excellence
An email when the next delivery is due and always comes the next day. My cat who had cystitis at 9 months old has not had any symptoms since eating this cat food and the other cat likes it too. It comes in a large quantity so no so much plastic used .
5 juli 2026
Antwoord van Virbac UK Webshop
Dear Miss Fraser,
Thank you for taking the time to share your great feedback!
We are absolutely thrilled to hear that your cat hasn’t had any cystitis symptoms since switching to VETERINARY HPM. Knowing both of your cats are loving their meals means the world to us.
Thank you for trusting us with your cats' health and happiness🐾
A COMPLETE DISASTER
The company can improve by changing delivery company DPD for twice delivered my cat food onceI still don'tknow to who the secondtime to my next-door neighbour that I barely know insisting it was delivered to a black door at my address where there isen't a black door there is a black gate and you need to ring the videodoorbell in order for me to open it and there is not trace of a y DPD courier ringhing my videodoorbell the worse of it is that i'm in 24/7
I would expect a better delivery from a such prestigious company
5 juli 2026
Antwoord van Virbac UK Webshop
Dear Daniela,
Thank you for your honest feedback.
We are sorry to hear of your delivery experience when purchasing from Virbac. We take issues like this seriously and have raised a formal investigation with DPD to ensure it is addressed.
As noted in our private correspondence, we regret that we were unable to reach an outcome that met your expectations.
We truly appreciate your time with Virbac and wish you and your cat the very best going forward.
Really amazing product its done my…
Really amazing product its done my ridgeback so good shes like a puppy again didn't realise how much the other kibble was making her ill and full of ear Infection
24 juli 2026
Antwoord van Virbac UK Webshop
Dear Stephen,
Thank you so much for sharing such a wonderful review!
We’re absolutely delighted to hear how well your Ridgeback is doing on VETERINARY HPM and that she’s feeling so much better. Please give her an extra belly rub from the us! 🐶
Antwoord van Virbac UK Webshop
Dear Cathy,
That's wonderful to hear! Your positive feedback means a lot to us, and we really appreciate you sharing it.
Professional company
Always helpful and easy to speak to someone, very good web site to make any changes for subscriptions.
Delivery company not so good no care and attention to your package and they do not knock and let you know that they have left your package.
Overall I cannot fault the company.
23 juli 2026
Antwoord van Virbac UK Webshop
Dear Jemima,
Thank you so much for taking the time to share your honest feedback. We're thrilled to hear that you found our website easy to use and that our customer service team was so helpful.
We’re really sorry to hear about your experience with the courier, though. We want every step of your journey to be seamless - right up to the doorstep. We’ll be passing your feedback directly to the courier company.
Thank you again for your support, and we look forward to seeing you again soon!
The product is great. BUT need new courier service!
The product is great a little expensive but that's OK our cat loves it .
HOWEVER, the thing that is not good is the company they use for delivery DPD they charge £20 to deliver to a town that is the biggest white fish port in the UK and next to the city that is the oil capital of Europe with over 5,000 delivery lorries entering and leaving said town per day PETERHEAD. WE are MAINLAND UK. Hence will not be using again untill they source a better courier service . A SHAME CAUSE PRODUCT IS GOOD!!!!!
22 juli 2026
Antwoord van Virbac UK Webshop
Dear Neil,
Thank you for your honest feedback. We are so glad to hear that your cat is loving VETERINARY HPM.
We also hear your frustration loud and clear regarding the delivery charges to Peterhead. Please know that we've passed your feedback onto our third party logistics company for review. While these charges are set by the courier rather than Virbac, we have taken your feedback seriously. We truly appreciate your honesty.
Good product
2 juli 2026
Antwoord van Virbac UK Webshop
Dear Jean,
Thank you for your review. We are pleased to hear you are happy with our product.
Brilliant
Brilliant. My dog has responded really well to the food abd they are super quick with delivery. Thanks Virbac!
15 juni 2026
Antwoord van Virbac UK Webshop
Dear Kelly,
Thank you so much for the fantastic review.
We are pleased to hear that your pup is thriving on VETERINARY HPM and that your order arrived on time.
Knowing our furry friends are happy and healthy means everything to us!🐶
Ordering was easy and straight forward…
Ordering was easy and straight forward with a super quick delivery. It was also slightly cheaper buying direct, with an easy to subscribe which made it cheaper still. Unfortunately my dog decided she didn't like the food after eating it for 3 weeks.
18 juli 2026
Antwoord van Virbac UK Webshop
Dear Gail,
Thank you so much for taking the time to share your feedback.
We are thrilled to hear that your experience was a seamless one, and that you were able to take full advantage of our Subscribe & Save service.
At the same time, we're so sorry to hear your dog refused to eat the food. If you would like some advice on an alternative product, please feel free to contact us.
We wish you and your dog all the best!🐶
Flexibility on the subscription is…
Flexibility on the subscription is great, so we can flex delivery dates when needed
29 juni 2026
Antwoord van Virbac UK Webshop
Dear Kathy,
Thank you so much for the five star review.
It's great to hear that our subscription service is working well for you. We look forward to seeing you again soon!
Quick delivery
18 juni 2026
Antwoord van Virbac UK Webshop
Dear Deborah,
Thank you for taking the time to leave us a five star review. We are delighted to hear your delivery arrived quickly.
Good job
Great customer service easy to change subscription dates very quick delivery really pleased with my food and tooth paste subscription.
17 juli 2026
Antwoord van Virbac UK Webshop
Dear Sandra,
Thank you so much for your lovely review.
We are delighted to hear that our customer service team made adjusting your subscription seamless and that you are pleased with our products. We truly appreciate your support and we look forward to seeing you again soon!
Antwoord van Virbac UK Webshop
Dear Jill,
Thank you so much for the five star review. We're thrilled to hear that you found our website easy to use, but most of all, we're delighted that your dog is loving VETERINARY HPM! 🐶
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