I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Toon meer
Bedrijf heeft geantwoord
Virbac is my trusted source for toothpaste and water additive for my dog. Their products are effective and easy to use - my dog really likes the flavour of the toothpaste. Delivery is reliable and f... Toon meer
Bedrijf heeft geantwoord
After my cat suffers with bladder issues and had to have his bladder unblocked with a very costly bill for recovery, my vets recommended to get the Urology Cat Food U3 biscuit to encourage more water... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Contactgegevens
Verenigd Koninkrijk
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Uitstekend
663 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Virbac UK Webshop
Dear Julie,
We really appreciate you taking the time to leave us a review.
Hearing that you had an excellent experience truly brightens our day!
Antwoord van Virbac UK Webshop
Dear Jan,
Simple as that! Thank you so much for the five star review.
Antwoord van Virbac UK Webshop
Dear James,
Thank you so much for taking the time to leave your review. We're thrilled to hear you had a great experience with us.
Antwoord van Virbac UK Webshop
Dear David,
Thank you for your five star review.
We appreciate your honest feedback and we are glad to hear you're pleased with our product.
While we understand the price point is important to our customers, it reflects the high quality ingredients used. VETERINARY HPM provides expertly tailored nutrition for the specific health challenges at each stage of your pets life, helping to keep them in optimal health.
Thank you for choosing Virbac.
Website easy to negotiate
Website easy to negotiate, the item I wanted was in stock and delivery followed extremely promptly.
10 juli 2026
Antwoord van Virbac UK Webshop
Dear Rosemary,
Thank you so much for the five star review.
We're delighted to hear that you had a positive experience from start to finish.
Quick delivery as always
22 juni 2026
Antwoord van Virbac UK Webshop
Dear Brian,
Thank you so much for your review.
Consistency is important for us, so we are pleased to hear that your order arrived promptly as usual.
Antwoord van Virbac UK Webshop
Dear Jane,
Thank you so much for your review.
We're pleased to hear that your deliveries are consistently reliable and they arrive on time.
Kidney Diet for Cats
The parcel arrived quickly thank you and I had high hopes that this food would work both for my cat’s kidneys and her arthritis.
Unfortunately she took one sniff and turned away and refuses to eat it.
10 juli 2026
Antwoord van Virbac UK Webshop
Dear Lesley,
Thank you for sharing your feedback, and we are glad to hear your parcel arrived promptly.
We are sorry to learn that your cat was hesitant to try VETERINARY HPM. Because cats are creatures of habit, we usually recommend a gradual transition over a seven day period, slowly increasing the ratio of the new food mixed with their current diet. For detailed guidance on helping your cat adapt to a new diet, please feel free to visit the transition guide on our website.
Quick Delivery!
8 juli 2026
Antwoord van Virbac UK Webshop
Hello,
Thank you so much for your review. We're thrilled to hear your order got to you on time.
Antwoord van Virbac UK Webshop
Dear Sandra,
Thank you for your five star review.
We're so glad we could get your order out to you quickly. We hope to see you again soon.
Very easy to place an order and a swift…
Very easy to place an order and a swift delivery.
8 juli 2026
Antwoord van Virbac UK Webshop
Dear Mrs Glenys Forman,
Thank you so much for the five star review.
We're thrilled to hear that ordering was a breeze and that your delivery arrived quickly. We look forward to welcoming you back again soon!
As described
3 juli 2026
Antwoord van Virbac UK Webshop
Dear Mr Deane,
Thank you for your five star review. We are pleased to hear you're happy with our product. We look forward to seeing you again!
Antwoord van Virbac UK Webshop
Dear Paul,
Thank you so much for your lovely review.
We are thrilled to hear that you love our products and that your order arrived on time. We look forward to seeing you again soon.
Great food and great delivery
4 juli 2026
Antwoord van Virbac UK Webshop
Dear Sharon,
Thank you so much for the fantastic review
We are pleased to hear that your order arrived on time and that you are happy with our product.
Everything is fine
Everything is fine. I know if I need to I can actually speak to somebody - a rare think these days & much needed by the older community...
15 juni 2026
Antwoord van Virbac UK Webshop
Hello Lyndis,
Thank you so much for taking the time to leave us such a wonderful review. We completely agree with you, being able to pick up the phone and speak directly to a customer service advisor is so important, and it’s something we are incredibly proud to offer. Knowing we’ve made things a little easier for you has truly made our day.
If you ever need anything at all, you know we're always just a phone call away!
very good production cat is enjoying it…
very good production cat is enjoying it and issues he has with his skin is getting better because of some sort of allergy and also we finally got him of just go cat biscuits which the previous owner kept him on and it made his bowl movements softer and better for the cat as his was constipated a lot and also he was being sick regular all that has stopped since being on this food
4 juli 2026
Antwoord van Virbac UK Webshop
Dear Richard,
We are thrilled to hear how well your cat is doing on our Digestive Support wet food. It sounds like he has been through a lot, and you've done an incredible job helping him turn a corner. We are happy to hear about these fantastic improvements.
Thank you again for sharing this journey with us.
it works well for the cats and the dog
This is the third purchase of the cat calming diffusers, they are good. this was the first purchase of the dog calming collar. it seems to be helping.
2 juli 2026
Antwoord van Virbac UK Webshop
Dear Lynn,
Thank you for your great review.
We are thrilled to hear that our Zenifel diffusers are working well. It's also wonderful to know that the dog calming collar is already making a positive difference. Thank you for trusting us to help keep your whole family calm and happy!🐾
Easy to order and arrived on time
Easy to order and arrived on time. The Zenifel product arrived well packaged and was easy to use. Will buy again.
30 juni 2026
Antwoord van Virbac UK Webshop
Hello,
Thank you so much for the five star review.
We are thrilled to hear that your ordering experience was smooth and that the Zenifel Gel Diffuser arrived on time. It's wonderful to know you found it easy to use and we look forward to seeing you again soon.
Arrived quickly
Arrived quickly - easy to order. Hope the regular deliveries are as good on the future. Thank you
29 juni 2026
Antwoord van Virbac UK Webshop
Dear Pat,
Thank you so much for the five star review.
We are so pleased your order arrived on time. We love making things easy for our customers, and we look forward to keeping up the great work for all your future deliveries. See you next time!
My dog has to be on prescription diet…
My dog has to be on prescription diet so i have a six week repeat order but at any time i can change the dates . The delivery is always spot on with updates of when . Cant fault the service and my dog loves the food too so a win win . Thankyou
26 juni 2026
Antwoord van Virbac UK Webshop
Dear Karie,
Thank you so much for taking the time to share your experience. We're thrilled to hear that our subscription service is working well for you, and that the delivery updates are helpful.
Best of all, we love knowing that your dog is happy and enjoying their food!🐾
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