I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Toon meer
Bedrijf heeft geantwoord
Virbac is my trusted source for toothpaste and water additive for my dog. Their products are effective and easy to use - my dog really likes the flavour of the toothpaste. Delivery is reliable and f... Toon meer
Bedrijf heeft geantwoord
After my cat suffers with bladder issues and had to have his bladder unblocked with a very costly bill for recovery, my vets recommended to get the Urology Cat Food U3 biscuit to encourage more water... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Contactgegevens
Verenigd Koninkrijk
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Uitstekend
663 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The dog food is great and the service…
The dog food is great and the service second to none, ordered Saturday delivered Monday morning.
28 juni 2026
Antwoord van Virbac UK Webshop
Dear Luke,
That's wonderful to hear! We're so glad you had a positive experience. Your feedback means a lot to us.
Really good dog food
Really good dog food - your delivery was excellent your product is even more excellent!! Great for my cocker spaniels teeth and he loves his food!! Thank you Nicholas Mullane
28 juni 2026
Antwoord van Virbac UK Webshop
Dear Nicholas,
Thank you so much for the wonderful review! We are absolutely thrilled to hear that your cocker spaniel is loving VETERINARY HPM, and we're so pleased your order arrived on time.
The right consistency
A quality product (I've tried other, cheaper brands but found they were too runny). Say no more!
20 mei 2026
Antwoord van Virbac UK Webshop
Dear Andre,
Thank you so much for the five star review. We are so glad you love the quality of our toothpaste.
Always have in stock what I need and a…
Always have in stock what I need and a prompt delivery
28 mei 2026
Antwoord van Virbac UK Webshop
Dear Steve,
Thank you so much for taking the time to leave a review.
It's wonderful to hear that you have been receiving your orders on time.
Punctual arrival of the subscription…
Punctual arrival of the subscription items already ordered a number of times.
5 juni 2026
Antwoord van Virbac UK Webshop
Dear Alison
Thank you so much for the five star review! We're thrilled to hear that your orders always arrive right on time and that our subscription service is working seamlessly for you.
Speedy delivery
23 juni 2026
Antwoord van Virbac UK Webshop
Hello,
Thank you so much for the five star review. We are thrilled to hear your order arrived quickly.
Antwoord van Virbac UK Webshop
Dear Sylvia,
Thank you so much for the five star review.
We are pleased to hear that you are happy with your purchase.
It works, and get the brush too
The toothpaste really works, and my dog actually likes the taste of it.
Worth getting the toothbrush pack too, as the angled brush handle makes brushing back teeth much easier than a straight brush.
20 juni 2026
Antwoord van Virbac UK Webshop
Dear David,
Thank you for your fabulous feedback.
We are thrilled to hear that your dog loves the taste of the toothpaste and that the angled brush is making your routine easier. Reaching those back teeth can be tricky, so we're glad the design is helping!
delivered on time
20 juni 2026
Antwoord van Virbac UK Webshop
Hello,
Thank you so much for your feedback. We're thrilled to hear that your order arrived on time.
Forced to buy online and never got the order
Forced to buy online as Virbac stopped stocking our vet and then charged us for order that didn't arrive and unable to give us any updates. The one star is just for a fast reply (about nothing), they didn't really deserve it.
Changed from 1 to 4 stars as only after negative review the issue has been resolved and we eventually got our order with over a week delay.
30 juni 2026
Antwoord van Virbac UK Webshop
Dear Kevin,
Thank you for your review.
I am glad that after email correspondence we were able to resolve the extensive delay caused by DPD. We pride ourselves on providing an excellent customer experience through fast, efficient delivery, and we sincerely apologise that you did not experience this. We hope the replacement order and store credit show how much we truly appreciate you.
We hope to welcome you back soon for a much smoother experience.
Virbac . Excellent service and products
Virbac have the special dietary food available for my dog that I have on a monthly subscription. They always message a reminder for the date of next order and I am able to order earlier if required. The whole process from ordering, payment and delivery is excellent. 5 ⭐️
24 mei 2026
Antwoord van Virbac UK Webshop
Dear Mrs Colby,
Thank you so much for your wonderful feedback.
We're so glad our flexible subscription service and reminders help you manage your dog's dietary needs seamlessly. Thank you for trusting us with your pets nutrition!🐾
Antwoord van Virbac UK Webshop
Dear David,
Thank you so much for the five star review!
We're thrilled to hear that our subscription service is working well for you.
Antwoord van Virbac UK Webshop
Dear Alesund,
Thank you so much for the wonderful review! We always aim for fast deliveries, but we're glad to hear our team took great care of you and resolved everything quickly. Thanks for choosing Virbac!
Easy to order and delivered very…
Easy to order and delivered very quickly excellent service
17 juni 2026
Antwoord van Virbac UK Webshop
Dear Merle,
That is fantastic to hear. Our goal is always to make things as simple and stress-free as possible, so your feedback means a lot.
Antwoord van Virbac UK Webshop
Dear Steve,
Thank you so much for the five star review.
I am pleased to hear that you found our website easy to use and that your order arrived on time.
Excellent service fast and efficient…
Excellent service fast and efficient thank you m walker
15 juni 2026
Antwoord van Virbac UK Webshop
Dear Mr Walker,
Thank you so much for your lovely review.
We are pleased to hear you had a great experience with us.
Antwoord van Virbac UK Webshop
Dear Linda,
Thank you for the wonderful feedback. We're delighted to hear you had a positive experience with us.
Antwoord van Virbac UK Webshop
Dear Mark,
Knowing that our competitive pricing and quick delivery hit the mark for you is exactly what we like to hear! Thank you so much for the wonderful review and for recommending us to others.
Antwoord van Virbac UK Webshop
Hello,
Thank you so much for leaving a review. We're so pleased you're enjoying the flexibility of our subscription service.
Trouble free and quick delivery
23 mei 2026
Antwoord van Virbac UK Webshop
Dear Mr Allen,
Thank you for your wonderful feedback! We are pleased to hear your order arrived quickly.
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