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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What I like most is that the courier picks up a parcel from my house and the addressee gets it at his threshold. Everything is well organised.The staff is helpful and professional.

Beoordeeld met 5 van de 5 sterren

Ukay Express are a really top company. We have used them for many years now and all parcels have been safely delivered abroad. Affordable prices. Can speak to a real person in event of any quer... Toon meer

Beoordeeld met 5 van de 5 sterren

Sending a parcel is easy, trouble-free and without fuss. They even look after the Customs forms which we might find tricky if we are not regular senders. And parcels (to Russia - that's all I've use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are delighted by the service we receive from UkayExpress for our east Europe B2C shipments. It's an exceptional service. We have sent high volumes to their UK depot, on pallets, and every individua... Toon meer

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. Expediteur
  3. Logistieke dienstverlening
  4. Verzendservice

Geschreven door het bedrijf

UkayExpress is a UK-based international parcel delivery service for individuals and small businesses. We provide worldwide parcel delivery solutions, helping customers send parcels from the United Kingdom and Europe to a wide range of international destinations. Our services include affordable and competitive delivery options to Russia, Ukraine, Kazakhstan and other CIS and neighbouring countries, as well as parcel delivery to the USA, Canada and many European destinations. Depending on the destination and selected delivery service, tracked delivery options may be available, and customers receive clear guidance throughout the shipping process. UkayExpress aims to make international parcel delivery straightforward and transparent. Customers can calculate shipping costs online, choose the destination country, select a delivery service and book their shipment. We provide practical support with customs clearance guidance, documentation preparation and common shipping questions such as packaging requirements, value declarations and restrictions. This is especially helpful for complex destinations where shipping rules can be confusing. Our service is used for personal parcels, gifts, family shipments and business deliveries. We focus on clear communication, responsive customer support and careful handling of parcels, helping customers ship internationally with confidence.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

511 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Perfect

Quickly, always in time, the parcel always in perfect condition. Very kind and available customer service. And a very good price.

1 maart 2024
Beoordeeld met 5 van de 5 sterren

Parcel delivered no problem from the UK to Ukraine

My parcel has been delivered from the UK to a village in Ukraine in about 10 days. All in great condition, no problems at all.

I had minor troubles with payment but contacted them via WhatsApp outside working hours and got an answer the next morning.

Very happy to have found this company, great service and reasonable prices. I’ll be using them again.

2 februari 2024
Beoordeeld met 5 van de 5 sterren

Very pleased

Very pleased. Using this company for almost 2 years. Safe, secure and fast. Great chat. Answers to the most questions can be found on the chat. If not, very accommodating and helpful people on the other end of the line. Would use again and recommend to others. Thank you:)

1 februari 2024
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service! Fast and very professional. Even in tricky weather conditions and Christmas postal delays the recipient has received the parcel. Cannot thank you enough! Way better than Royal mail price wise and timewise when it comes to international deliveries.

1 februari 2024
Beoordeeld met 1 van de 5 sterren

Awful service

I hardly ever leave reviews, especially negative ones. But because the company isn't responding to my messages and pleas for action, I'm left with no choice but to get their attention this way. Thanks to a mistake made by one of their employees, my package has been aimlessly wandering around Europe for almost two months without reaching its destination. The company's staff is being unhelpful, responding with generic phrases and taking forever to reply. Trying to have a constructive conversation with them feels impossible.

11 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very efficient and friendly company I…

A very efficient and friendly company I am still using for the couple of years.
Good service and SUPER handy staff who are ready to help you instantly with something you don’t know. They are rich for the service collection: drop-off local point or courier’s pick-up options available.

Never ever had anything bad or mess to send my parcels so I could say it’s a genuine reliable and hassle-free company. I do recommend it to everyone. Thanks a lot, UKAY XPREES GUYS!

8 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

courier picked up on time from my home

courier picked up on time from my home, in the Christmas time the package was delivered in 30 days from Netherlands to Russia to the post office,even though the order was from door to door,the package was delivered in good condition.overall happy with the service provided.

11 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company is real and they do deliver

It was my very first time of sending a parcel from England to Ukraine to my parents through Ukayexpress. I’m writing this review just to tell other people who are like me, who are in doubts whether to trust this company or not. I was very doubtful at first, but I decided to try it once. I checked a few websites to find out if this company is real. And to be honest, I was very worried that my parcel wouldn’t be delivered and they are just scammers. But today in the evening, my mom has received the parcel. Right before the new year’s. I am very grateful to this company for delivering my parcel with Christmas presents to my parents. I will be definitely using this service in the future. It’s cheap, very convenient. I ordered a courier service. Thank you very much.

31 december 2023
Review zonder uitnodiging

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