First time shopping with UK Camping & leisure and had a great experience. We ordered a caravan awning carpet to fit our new porch awning. Delivery was free and very swift and we received a top quality... Toon meer
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Lees wat reviewers zeggen
An absolute bargain price for a new awning, delivered the very next day -- less than 20 hours after purchase. Cannot fault the product or the service.
The site advertised 48 hour delivery with Evri who have confirmed that they do not know where the parcel - 4 days on. I asked for a replacement to be sent but am being told I need to wait 10 days bef... Toon meer
Place an order for four items on Sunday, order received early Tuesday morning. One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Contactgegevens
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Verenigd Koninkrijk
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
4,2
Goed
656 reviews
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Great product
Great product
Very quick delivery
Great service
21 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Angie, thanks for your feedback. We're pleased you're happy with the service and delivery received! Regards, UK C&L Team
Highly recommended
Purchased 2x Stanley Adventure To-Go Food Jar.
* Great price
* Great product
* Fast delivery
Highly recommended
11 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Thanks for your feedback, we're pleased you're happy with your recent order and we look forward to your custom again in the future! Regards, UK C&L Team
Hi Im still waiting for my refund for…
Hi Im still waiting for my refund for the Thetford Potti
Hopefully this will be resolved soon
Thanks phil Husselbee
12 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Phil, we're sorry to learn you feel this review is required. We can confirm following receipt of the returned item, sent back at your discretion, your refund was issued promptly on 15/08 and this can take 3-5 working days to show in your account, as per your banks processing times. Regards, UK C&L Team
I found using you website very helpful…
I found using you website very helpful as I am not a computer person. The update on my delivery was very helpful and the delivery was spot on thanking you
15 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Thanks for your feedback Terry, we're glad the website was easy to use and you're happy with your recent order! Thanks for sharing with us. Regards, UK C&L Team
Excellent service
Had a problem emailed them had a response in a few minutes and probably resolved absolutely 💯 recommend them
14 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Rhoada, thanks for your kind words, we're so pleased our team could resolved this issue quickly for you! We look forward to your custom in the future. All the best, UK C&L Team.
Antwoord van Uk Camping and Leisure
Hi Michael, thanks for your feedback. We've passed this to the relevant team for future improvements to be made. In the meantime, we are available to respond to emails within 24-48 hours and online chat is available Mon-Sat. Regards, UK C&L Team.
Excellent service.
Excellent service.. very polite, knowledgeable and great with advice
13 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Kevin, thanks for your feedback! We're pleased you're happy with the service and advice received! We look forward to welcoming you back to our showroom in the future! Regards, UK C&L Team.
Part came in less than 2 days
Part came in less than 2 days. Cant say more than that, excellent service
6 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Michael, thanks for your kind words. We're pleased you've been happy with the service received and look forward to your custom again in the future! Regards, UK C&L Team
Poor customer service
I purchased a sun canopy for my campervan. The first time of using it I noticed some small holes in the material. This didn't mean it was unusable, just needed replacing.
I contacted the customer service team and was told that they could replace it, but only after returning the damaged one first.
This was not convenient, as I had holidays booked and needed the (still usable) canopy.
I was then left with little choice but to accept their offer of a partial refund of £15.
I now have to repair the brand new canopy.
Very unsatisfactory.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Antony, we're sorry that you feel this way. We can assure you that a solution was provided to resolve this issue for you prior to the partial refund being confirmed. I'm afraid it is part of our process with any warranty items, that they would come back for assessment before a replacement can be dispatched, we're sorry this did not meet your expectations at this time. Regards, UK C&L Team
Very poor service, no refunds.
I bought a tent from them which had several pulls in the material. They told me the material would settle down and manipulate back into place, this was not the case as photos show pulls in the material.
They have refused to refund due to the faults and also want me to pay for the tents return postage. Under the Consumers Act they are legally liable to refund due to faulty goods and also have to pay for return postage.
It seems my only option is to pursue this via the small claims court and report them to trading standards.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
We're very sorry to learn you feel this way, we have looked into this and can see our colleague has provided a return collection request and can assure you we would not withold a refund from yourself. The information regarding the material was from the manufacturer directly, which was advice shared in your recent email contact with ourselves. Please revert to the email recently sent so that we can resolve this quickly for you and we apologise again for the inconvenience caused with the item not meeting your expectations on this occasion. Regards, UK C&L Team
Excellent service and the correct part…
Excellent service and the correct part which solved my problem straight away
1 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi William, thanks four your feedback, we really appreciate your comments regarding the excellent service received and are glad that this part solved your problems immediately! We hope to see you shopping with us again soon! Regards, UK C&L Team
Fridge handle
The handle was the right one easy to fit, it arrived on time and I was kept informed on delivery.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Ian, thanks for your feedback! We're pleased to hear you're happy with your recent experience with us and we look forward to your custom again in the future! Regards, UK C&L Team
Great service
Great, helpful staff, got just what I needed, cheers Paul
2 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Paul, thanks for your lovely words. We're pleased our colleagues were able to help get you exactly what you needed! Regards, UK C&L Team
A great product
A great product, arrived well packed and undamaged. Had to wait a bit longer for delivery. It would have been great if I had been informed of the delay due to damaged stock, instead I had to ask. A bit of a shame as otherwise everything was great. Would use this company again.
6 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi there, thank you for your kinds words, we're glad your product met your expectations and can only apologise for the unforeseen damaged stock issue. We have fed your comments back, so that future improvements can be made in this area. We look forward to your custom again in the future! Regards, UK C&L Team
Good cover
Used the Fiamma bike cover for the first time last weekend,
For our bikes it is a little short on height, but looks a good quality and I used extra cords to fasten to rack.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Thanks for your review David, we're glad that the product has met your quality expectations and hope you have lots of fun out on your bikes! Regards, UK C&L Team
Antwoord van Uk Camping and Leisure
We really appreciate your feedback Kim and are glad you're happy with the service and price of the product purchased, we look forward to your custom in the future! Regards, UK C&L Team
Excellent customer service
Excellent customer service, welcoming and friendly staff who have brilliant knowledge.
29 juli 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Hi Sophie, thanks for your kind words. We have shared these with our team! Regards, UK C&L Team
Parcel arrived promptly no problem with…
Parcel arrived promptly no problem with shipping.
Used this company as the pricing was significantly cheaper than anywhere else. Would order from camping and leisure again.
7 juli 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Thanks for sharing your positive experience with us, we really appreciate your feedback. We look forward to your custom again in the future! Regards, UK C&L Team
Excellent visit to the business
Called into the store to have a look and liked a the mugs and plates on show. Lovely lady went down to the warehouse and collected them excellent service Lovely staff certainly I will be checking their website soon or popping in...
18 juli 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Thanks for your kind words, we've shared these with our colleague Lidia, who was able to support you in our showroom on your recent visit! We hope to see you in store again soon! Regards, UK C&L Team
Received a very welcome service
Received a very welcome service, very expierenced advice and very helpful information!
23 juli 2025
Review zonder uitnodiging
Antwoord van Uk Camping and Leisure
Thanks for your kinds, we've shared your feedback with our colleague Lois who was able to help you in store! We hope to see you again soon! Regards, UK C&L Team
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