UK Energi Reviews 

229
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our interactions with UK Energi were great from start to finish. Everyone was polite, friendly and really helpful. Our initial salesperson, Josh, was an absolute delight to deal with - well-informed,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From first call through to completion the team at UK Energi were great. Harry gave us the time and space to make a decision after providing the quote listening to when we wanted to follow things up a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

from Josh coming to speak to us via a recommendation after speaking with many other companies we felt Uk Energi were the right company to partner with. the install team were very professional on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's only day two after installation. So far so good, it's doing what was expected but early days yet, This review is about the level of service received. Ella was my first point of call, knowledgeabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energiebedrijf
  2. ook in
  3. Groene energie leverancier
  4. Leverancier van apparatuur voor zonne-energie
  5. Verwarmingsapparatuur leverancier

Geschreven door het bedrijf

UK Energi is your trusted nationwide renewable installation experts. At UK Energi our team is passionate and focused when it comes to helping our clients to save money, improve their properties and become energy independent. From solar panels and Air Source Heat Pumps to EV Chargers and battery storage, we cater for domestic, commercial, and new build sites. Why UK Energi? Highly Rated by Our Customers – We pride ourselves on our commitment to customer service. We successfully help homeowners across the UK switch to solar energy with ease. Our skilled installers are an integral part of the UK Energi team - ensuring high standards and accountability. We offer top-tier renewable products at competitive prices, making green energy accessible for all. Your system will be installed within 3 to 4 weeks, minimizing delays and maximizing efficiency. We have over 10 years of experience, we can guarantee a professional and knowledgeable service. Whether online or a home visit, our consultations are completely free, with no obligation. Experience the difference with UK Energi, where family values meet industry-leading expertise.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

229 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(229)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

UKEnergi well worth considering!

Joe Vaughan gave me a really comprehensive rundown on the benefits and intricacies of solar panels and then gave me a very good price for my chosen configuration so very pleased overall with the buying process. Brad, who installed the inverter and battery and then linked in the solar panels put on the roof by the other two guys in his team did a brilliant job along with his team. Altogether a very efficient and pleasing process from reviewing and purchasing the product with Joe to Brad and his team installing the complete system. The reason I haven't given 5 stars is because there were very slight problems with the interpretation of the surveyor's report and the number of panels that could be installed. This was quickly resolved to my satisfaction.
I would recommend UKEnergi to anyone considering solar panels and battery storage.

23 juli 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Thank you for your feedback Alexander! We're really glad to hear that you're happy with your install. It’s great to know we could quickly rectify the independent surveyors report with regard to the number of panels and get everything sorted for you.

Beoordeeld met 5 van de 5 sterren

Well reccommended

Both from the original quotation appointment through to the removal of the scaffolding everything has been smooth. My only gripe would be to provide additional information around the payments, the the install timings/scaffolding - albeit the install during 1 day was surprising

23 juli 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Thank you for sharing your experience! We’re pleased to hear that everything went smoothly from the initial quotation to the removal of the scaffolding. We appreciate your feedback regarding the additional information on payments, installation timings, and scaffolding, we do send this via email pre installation currently but we will be sure to take this on board as we’re always looking to improve our communication. We're glad the installation being completed in just one day was a pleasant surprise!

Beoordeeld met 3 van de 5 sterren

Good quality install marred by poor management

Quality of the work was good. Management was very poor.

Our original installation date was the 21st May the final installation date was 12th July:
- First delay was an issue with the supplier having parts missing in their deliveries so wanted to wait until they knew they had all the parts needed.
- Second delay was after the scaffold was put up and it turned out they didn't have stock of my roof tiles so had to source them.
- Third delay the installer claimed some connections were missing that required an electrician. However it turned out they didn't look hard enough and the work could have been finished that day.

Each of these delays we were informed of the issue but given no follow up calls or dates for fixing the issue and was left in the dark. We had to call to get any updates on where things were at and getting us booked back in to continue the install. When things were unblocked we had to wait a week or two for another appointment which really made us feel like we were at the back of the queue throughout.

Was chased for final payment very promptly despite work being incomplete and even before booking a scaffold removal appointment. Which left a very bitter taste after a 2 month delay.

No compensation offered. Very disappointed with the management of the project. However the work done was good quality so happy with the product and install provided.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New solar installation

We've just used UK Energi to have new solar panels installed. Despite being a tricky job on the flat roof, the installation went very smoothly and we're now enjoying free energy. I can't thank Joe and the team enough for a seamless experience.

18 juni 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Thank you so much for sharing your positive experience Liam! We’re happy to hear that your solar panel installation went smoothly, even with the challenges of a flat roof. Joe and the team work hard to ensure a seamless process, and they’ll be delighted to hear your kind words.

Beoordeeld met 5 van de 5 sterren

New to solar panel

Harry from the start to the end has been very professional and answered all my query’s. I do not know enough about solar panel and had many questions, which were all answered and I am happy with the whole process. I want to thanks to Jenny too who dealt with the aftercare and the finial process. Thank you

8 april 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Thank you for your feedback! We’re so glad to hear that Harry provided professional support throughout the entire process and was able to answer all your questions about solar! It’s great to know you’re happy with the overall experience. We’ll be sure to pass along your thanks to Jenny as well—she’ll be thrilled to hear she made a positive impact during the final stages and aftercare.

Beoordeeld met 4 van de 5 sterren

First class company flexible and reliable

My dealings with Uk energi through Harry Hunt my first and main contact have been First Class always listen to my questions and seeking to answer them.

15 april 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Thank you for your kind words Margaret! We’re delighted to hear that your experience with UK Energi and Harry Hunt has been First Class. It’s great to know that Harry was attentive to your questions and worked to provide the answers you needed.

Beoordeeld met 5 van de 5 sterren

Joe was very friendly

Joe was very friendly, helpful and efficient right from my initial phone-call to his post-installation call to check how everything was going. I called him several times before the installation to check on one or two questions that I had, and he couldn't do enough to help. The system's working beautifully, and I couldn't be more pleased!

7 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Service

Brilliant service having solar panels by UK Energi. Ellie was super helpful throughout the whole process. The installation team were quick & efficient, the panels look great. We are very happy with the result & thanks to the team for looking after us so well! Would highly recommend using UK Energi.

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience overall

We had great experience through all the process. Harry, the sales man, was extremely polite, professional and patient, he replied to all our questions and helped us to get the right product. Installation team came promptly and left no mess behind. Evan from technical support explained us all in details.
We are very happy we decided to go with your company and we hope in is a great investment for us and the planet.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a recent solar + battery install…

Had a recent solar + battery install with UK Energi, and from the start of the process to the finish, I couldn't speak highly enough of the team.

The sales rep Joe was helpful throughout the process, the office team kept me updated with what was going on so I knew what was happening at all times.

The install went ahead as planned, completed in one day, all scaffold was removed the following day, and now I am reaping the benefits from our system!

Happy that I chose UK Energi and will be recommending them to my friends and family!

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor service and unprofessional

Very poor service and unprofessional. Solar PV not generating enough energy.
This was reported for over six months but to no solution.
Sereveal leters, Email, phone calls and messages were made but hasn't lead to a solution.
They left a scaffolding in our drive way for more than two months without any job done. This has lead to us parking our car ouside and today some one has removed the side mirror glass which could have been avoided.
From my experience this company is unrealible, unprofessional, lack of communication and lack of customer concern.

1 april 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Justin, Thank you for your feedback. We are genuinely sorry to hear about your dissatisfaction with our service. Customer satisfaction is our highest priority, and we apologize for any inconvenience you may have experienced.

We want to assure you that we have been committed to resolving the issues with your system from the moment you brought them to our attention. Our team has attended your property on multiple occasions to address and rectify the situation. In our effort to ensure everything was functioning correctly, we added an extra panel and Tigo optimizers at no additional cost to you.

Regarding the scaffolding, we understand it may have been an inconvenience, but it was left in place to allow us to monitor the system closely and make any necessary adjustments promptly. This decision was made to ensure your system was working before we removed the scaffolding, as we did not want to cause further delays by needing to re-erect it for any follow-up visits.

We deeply regret that despite our efforts, you are still unhappy with the service provided. Please feel free to contact us directly if there are any unresolved issues or if there is anything further we can do to restore your faith in our company.

Many Thanks,

Beoordeeld met 5 van de 5 sterren

UK Energi Solar Panel Supply & Installation

Recently had solar panels supplied and fitted by UK Energi. Joe and the rest of the team were very helpful and responsive to any queries, and dealt with all the necessary compliance issues that arise when having solar fitted. The installation team were very efficient and did a very nice job. We are very happy with the result. Already benefitting from "green" energy. We would highly recommend UK Energi.

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recently had Solar and Batteries…

Recently had Solar and Batteries installed by UK Energi.
The process was seamless, from the initial quote, design to installation.
There has been plenty of support from Joe and the team, which I felt was very important.
Would certainly recommend this business from the experience I have received.

8 mei 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Lee,

So good to hear that you had a great experience with your Solar PV installation!

If you require any more assistance, feel free to contact us. We have a team of renewable energy experts at your disposal!

- The UK Energi Team

Beoordeeld met 5 van de 5 sterren

Great Professionalism and Service.

After15 years,we revisited the question of solar panels.
UK Energi could not have been more helpful with our queries after last time. They showed great professionalism and care in answering all of our questions and working within our timetable. Time was spent on the assessment of our property and explanation of the changes in the panels since the last time we considered the option, which was not with this company.
We decided to go ahead and have to say that the installation was a dream. After the scaffolding went up, the installers arrived and quickly commenced the job in hand.We were surprised to see the panels producing electricity as they were being connected up and the explanation of how to monitor the system was very clearly explained. We are delighted with the work done. Thank you everyone concerned.

24 april 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Pat,

It's fantastic to hear you had such a positive experience with everyone here at UK Energi!

If you need any help in the future regarding your Solar PV installation, feel free to give us a call. We're devoted to helping your switch to solar as seamless as possible.

- The UK Energi Team

Beoordeeld met 5 van de 5 sterren

Solar Panel Installation

A efficient installation of solar panels with the minimum of fuss. Delivered on schedule and I'm pleased with the result and price.

18 maart 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Pete,

Thanks for letting us know about your positive experience with UK Energi!

If you require any more help with your Solar PV installation, feel free to contact us. We're only a phone call away!

- The UK Energi Team

Beoordeeld met 5 van de 5 sterren

UK Energi top marks.

UK Energi gave me all the assistance i needed to pull the trigger on purchasing solar and battery storage. I was given the best price from the get go and wasn't pressured into a sale. Once i'd decided and paid the deposit it was all systems go and it was all installed within two weeks. Very friendly installers gave me the time to walk through everything before, during and after the install. Would highly recommend.

22 maart 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hi Sam,

Glad to hear you had such a great experience with us! Our goal is to provide all the insight you need to decide what's best for you when it comes to your solar PV installation and we're glad you're more than happy with the price and experience overall!

If you need further assistance with your system, don't hesitate to contact our team of renewable energy experts or visit our website!

- The UK Energi Team

Beoordeeld met 5 van de 5 sterren

Perfect company

Perfect company, Perfect job and honest people working in the UK Energy.

Definitely I will recommend this company to others.

Best regards

18 april 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Hello,

Thanks for leaving us a review!

We're delighted to hear you had a perfect experience with us, our business was founded on the idea of maintaining honesty with our customers.

If you need any help with your installation, don't hesitate to contact our team of renewable energy experts, or visit our website!

- The UK Energi Team

Beoordeeld met 5 van de 5 sterren

I chose UK Energi after some research…

I chose UK Energi after some research on solar panels market. Best price and spot on service. Highly recommended.

27 maart 2024
Review zonder uitnodiging
Logo UK Energi

Antwoord van UK Energi

Thank you for your review!

We're glad you loved our service and prices. If you need any further assistance with your solar panel PV installation, please contact our team of renewable energy experts for aftercare support!

Thanks,

- The UK Energi Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer