UK Fuels Reviews 10.829

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

MCL Haulage have used Radius UK Fuels for the last 2 years and have found since Jessica took over our account everything has got better. Jessica checks in every week and while having a job to do and... Toon meer

Beoordeeld met 5 van de 5 sterren

Our account manager Alfie is always on hand to discuss our account and support us with our fuel usage. Always promotes other services that UK fuels have to offer and responds very quickly to any of o... Toon meer

Beoordeeld met 5 van de 5 sterren

Been using UKFuels since Feb 23, I've only got one vehicle but the fuel prices are largely consistently cheaper than what I'd pay at the pump, even with the extra small charges that having the card co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mark has been excellent throughout this difficult period, doing his best with updates and information, and our business relationship has survived intact. Obviously a difficult situation from both sid... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. Dieselbrandstofleverancier
  3. Brandstofleverancier
  4. Betalingsdienst

Info over UK Fuels

Geschreven door het bedrijf


Market leaders

Established 36 years ago, UK Fuels offers the most extensive range of fuel cards in the UK, with more than half a million fuel cards actively in use.

We are proud to operate one of the largest independent fuel station networks in the UK, with more than 4,600 sites covering 98% of UK postcode areas.

What’s more, out free-to-use account management and station finder software makes it easy to manage your fuel use.






Exclusive offers for UK Fuels customers

UK Fuels is part of the Radius group of companies - a global leader in mobility and connectivity solutions.

Following the evolution of our extensive range of business solutions, such as vehicle tracking and hire, insurance, electric vehicles, and telecoms, we launched an all-new website called Radius Compare.

Combining all our products and services in one place, Radius Compare will save your business both time and money, as well as providing access to offers that are exclusive to UK Fuels customers.

Find out more

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

MCL Haulage have used Radius UK Fuels…

MCL Haulage have used Radius UK Fuels for the last 2 years and have found since Jessica took over our account everything has got better.
Jessica checks in every week and while having a job to do and an account to maximise she always had time to ask how we are and if she can help.
Our spend with her shows we are happy.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Utter scammers - Avoid Completely!

We have been using this company for many years in the belief that they were a reputable company who would look after their customers' interests and would monitor prices to ensure that their customers are getting a fair deal for their custom. One of our our employees provided me with a receipt for fuel they got from Tesco and it came to £98.66 incl. VAT. UK Fuels charged us £126.05 for this, which is a 28% surcharge!! I have spent thousands of pounds over the years with these people and I dread to think how much money they have scammed out of me. My recommendation: DO NOT USE THIS COMPANY. When I complained, they offered me a £30 goodwill gesture refund instead of offering to look into what has gone wrong and how much I have been overcharged by over the years. Needless to say, I have cancelled our account.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ellie has been a great help following a…

Ellie has been a great help following a frustrating experience with Radius Velocity. I was initially given inconsistent and incorrect information by multiple call handlers, which caused unnecessary issues. Ellie took the time to clearly explain everything I needed and has continued to provide reliable support since. Her professionalism and consistency have made a significant difference.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

When Oliver rang and i missed the call, it reminded me I needed to chase up an email query.

Got everything sorted that I needed.
Swift and painless.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, efficient service from Radius with very competitive pricing. Even when prices are slightly higher, our account manager, Jay Cartwright, always works hard to remain competitive with the wider market whenever possible. Communication is excellent, and any queries are handled quickly and professionally. Overall, a very reliable fuel card provider that we’re happy to continue working with. Highly recommended.

21 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Laura, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Jay was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

David Jameson was brilliant

David Jameson was brilliant. We have been looking for a flexible solution to our vehicles and he was so helpful

21 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Katherine, Thank you for your generous 5 star review. We are truly grateful that you took the time to share your experience with David on Trustpilot. Your feedback is highly meaningful to us, and we are delighted to hear that we were able to assist you to such a high standard. We will ensure your comments are passed on, as recognition like this is greatly appreciated by our team.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

Good communication ..

Every week UK Fuels - Max Evans - stays in touch and our fuel price is always competitive.
So important anyway but specially now - thanks Max!

21 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Sarah, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Max was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.

Kind regards,
UK Fuels

Beoordeeld met 1 van de 5 sterren

A total con-artists company - don't get fooled by their initial low prices!

Acc number: 287995

We at EG Chauffeurs have been using UK Fuel for over 2 years now, and we recently deleted all our cards with them for the whole fleet. At the start, they promised us their fuel prices would always be lower than the pump prices, and for a while, we kept an eye on them. Then we kept using the shell CRT cards and getting charged weekly. Recently, we realised that UK fuel was always charging us more than the pump prices.

For the last month, the prices have been 30 pence higher than the pump prices. (e.g. this week, Shell charges £191.90 including VAT per litre and UK fuel charges £2.22 including VAT per litre).

This is absolutely ridiculous, a total rip-off. We would NOT recommend UK fuels and will notify all our chauffeurs and partners to whom we referred UK fuels about this scam.

19 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi, thank you for taking the time to share your feedback with us on Trustpilot. We are genuinely sorry to hear that your experience did not meet your expectations. Your comments are extremely important. We would welcome the opportunity to look into this further and address your concerns directly however, we’re unable to locate your account. If you could contact our team on 0344 880 2468 or email us at customerservices.ukf@radius.com with your account details, we will ensure this is reviewed.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

Top man

Top man, really great dealing with clients. Thanks

20 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Paulo, thank you for sharing your feedback with us on Trustpilot. We sincerely appreciate you taking the time to reflect on your experience. Your comments are incredibly valuable, as they help us continue to refine and enhance the service we provide. It is always rewarding to hear that our team’s efforts have had a positive impact, and we are grateful for your recognition.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

Sarah brown really appreciate your help…

Sarah brown really appreciate your help with my issue with my card invoice 100 percent recommended staff to work with the customers you have

20 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Asim, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Sarah was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

We are a new business

We are a new business and still in our first year of Operating. The team at UK Fuels have been so supportive and the service is first class since the start. Simple portal to use, update.

18 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi, thank you very much for taking the time to share your review on Trustpilot. We truly appreciate you providing your feedback, and we are pleased to hear that your experience with our services met your expectations. At UK Fuels, we are committed to delivering a consistently high standard of support, and it is encouraging to know that our efforts have contributed positively to your experience.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

The company contacted me

The company contacted me, they gave me a great deal for the level of coverage in my area. And has saved me so much since the Middle East fiasco. Means I have managed to keep my prices fair and not had to pass on my fuel costs to the customer.
Oliver checks in with me regularly to see how things are going and offer a good deal on other products.
Highly recommend.

20 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Daniel, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Oliver was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

Very nice people's working there.They…

Very nice people's working there.They look after you'r price regulraly. I do recomend.

20 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Ervin, thank you for sharing your feedback with us on Trustpilot. We sincerely appreciate you taking the time to reflect on your experience. Your comments are incredibly valuable, as they help us continue to refine and enhance the service we provide. It is always rewarding to hear that our team’s efforts have had a positive impact, and we are grateful for your recognition.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

Can I thank Ellie today with her help

Can I thank Ellie today with her help. She was very informative and clear with her instructions.
Thank you for your assistance over the last 6 years that GLJ Couriers has been in operation.

20 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Gary, Thank you for your generous 5 star review. We are truly grateful that you took the time to share your experience with Ellie on Trustpilot. Your feedback is highly meaningful to us, and we are delighted to hear that we were able to assist you to such a high standard. We will ensure your comments are passed on, as recognition like this is greatly appreciated by our team.

Kind regards,
UK Fuels

Beoordeeld met 5 van de 5 sterren

Helpful

Andrea was patient with me and talked me through my log in. She sent over the correct links as I am a new member of staff :)

20 april 2026
Review zonder uitnodiging
Logo UK Fuels

Antwoord van UK Fuels

Hi Leah, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Andrea was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.

Kind regards,
UK Fuels

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