Uk Starlink Reviews 

I wish I could say that I loved starlink .. but it just hasn’t been the case. I line in chiswick west London … had starlink installed Nov 24 … but it’s not been great for £96 p/m .. had to go onto the business tariff as I couldn’t get onto the residential tariff … the congestion at night watching TV is terrible .. the TV is constantly circling waiting for an internet connection to re-connect … I have now signed up to go back to virgin fir £31 p/m … I’d rather pay less for a mediocre service. Such a shame ??

Starlink is a game changer. Especially if you want to stream (me) or work (my wife) when camping where caravan sites have notoriously poor mobile signal and WiFi.

Yes Starlink is a little expensive but for us well worth the £

And customer support via the App is hugely responsive.

AWESOME!!!!!!! We don't have landline broadband in the area so i suffered 4g sim only deal using an Archer m500 router. 4g not too bad speeds... then EE upgraded their mast... YEY 5G!!!! speeds of over 100Mbps! lasted a week. then speeds between 0.12 and 1.4Mbps... Many phonecalls, ended up telling me i was getting expected speeds!!!! INSANE. I need fast internet for myself and the family, streaming, work etc... So, bit the bullet, got starlink.
All i can say is WOW1 regular speeds + 100, 200 and sometimes 300Mbps. my web is faster than opening a document on my M1 2022 Macbook Pro! It is SERIOUSLY FAST

I ordered direct from starlink nearly 2 years ago. Equipment arrived in less than a week. Easy setup. Fast speeds and no noticeable lag even when making video call while streaming HD video. The issue I've had was when additional satellites were added and my receiver rotated and hit the edge of my roof (I didn't use a long enough pole). Longer pole added to get above roof peak and no more issues.
Location: Southwest rural Wales, UK

Couldn't agree more with the CG review made recently.
Have battled with BT for years - "oh, don't worry fibre is coming". This conversation went on for 10 years with speeds of 7 & 1 at best on Copper. And try speaking to Open Reach - good luck!

Now getting 100 + and circa 12 in admittedly a difficult rural position. It's just night and day. Teams calls were dropping out and I genuinely worried about my business through this. BT simply didn't care.

Agree use a professional installer - used Spacelink - very professional.

Like the CG review , I cancelled the BT contract. Poured a large glass of Chablis, lit a cigar and thought I don't need to listen to BT's nonsense and ghastly music whilst being passed from pillar to post ...anymore. Bliss, ditto.

The returns process is non existent. Customer service is less than zero. Shocking, has ruined what was a useful product. Avoid!

I've been putting up with shocking broadband for years and paying BT a fortune for the privilege.
Finally made the move to Starlink.
My experience is that this just works....but...get a professional fitter to sort this as it's not that simple.
Also the speed to the router was amazing 300-400 Mbps. However I still needed a mesh system for WiFi and cabled Ethernet in the far corners of a large house.
Now that's sorted the Internet is amazing and I can run multiple devices. No chance before with BT 3-15mbps.....what a joke.
The best part was cancelling my contract in its entirety with BT. Bliss.

Ordered equipment and account just before moving house to a rural area with no broadband internet or only EE 4g internet. Near Thetford. No mobile phone signal of any kind either where I live. Arrived with removals van, set up Starlink and hey presto I got wifi calling, and everything you would expect immediately. Absolutely brilliant. Bit pricey but after factoring in landline rental and broadband account with normal providers its not that much more after inital equipment cost. No issues so far. It does sometimes drop out when not using phone but can reconnect immediatly. No issues with TV streaming at all. Only prob is Musk ruining the free world.

Brought starlink from curry's was told roam 50gb for £50 pay as you go when setting it up it seid min £96 I went back to curry's thay seid no that's not true so she check and found 1 it was true you have yo pay £96 and also the coverage is sold out in the whole of South East England curry's returned me my money has now put up sigh say don't belive what the Web site says if you live in South east it will not work and starlink dont refund money as no UK customer service just email

Very disappointed with speed and service. Expensive price for a sub standard product.

Starlink has been a game changer,living away from bt serviced area i used ee 5g for a while but was constantly dropping connection so spent the money and purchased starlink.wow worth every penny internet is amazing now runs my sky,xbox and everything else with no issues

We live in a rural area without fibre and the internet we could get was awful and a cause for many arguments in our home with 2 gamers and 2 others who wanted to watch Netflix etc… we decided to get Starlink and it’s been a game changer, everyone is so much happier as no one is fighting for internet! I cannot recommend this enough. We’ve had Starlink around 6 months now. Never drops out, speeds around 300 mbps, running 2 gaming pcs, netflix, 5 mobiles, a ps5 and still no lag!

Rubbish, internet drops in and out with poor quality, wouldn’t rely on it

Consistently awful.

If you plan to use this WiFi for anything involving real-time interactions, like calling or gaming, then this isn't the best option for you.

Speeds are typically slow, occasionally acceptable, but this means nothing if the connection is jittery and unstable. Packet loss is horrendous.

Prices are outrageous: £75 a month for the service and £300 for set up.

The satellite service is probably good for rural areas but please for the love of god do not use in urban areas.

The device could not be any easier to install. plug it in... that's about it. HOWEVER, don't expect to have any control over your home network AT ALL. Even IP ranges are fixed (there's about 6 to choose from)... no port forwarding, no SMB... ZERO configuration options. - Don't let that distract you from the fact that once installed, it runs like a dream. The 'line' to the sky is always present, zero downtime, zero glitching. Its an amazing feat of engineering and extremely well made. (not like a cheap plastic v!rgin box) - Zero technical knowhow required, and frankly a lifesaver if you're in an ISP black hole. Starlink MUST get around to addressing the config-ing problem though, because this will put a lot of people off. (there's always a workaround, you just have to get your thinking cap on) - Remote access is also achievable with a little work. Tech support.... if you ever need it (I'm guessing its designed so that you don't) -- is terrible. You need to run the Bot gauntlet first, then eventually get to open a ticket, and days later may get a response. *MUST TRY HARDER ...oh and..... you WILL need to buy extra hardware, and currently the market is saturated with ripoff priced pole adapters and such, you have no choice, even SL charge £60 for a bit of plastic! (I may change this though.... might start ebaying starter kits at cost just to set the market on fire)

Moved into my current property in the last month. As usual rang the utilities to get everything transferred.Couldnt believe it when my ISP stated they couldn't provide any service. Checked all the other ISP and all I was being offered was 4G/5G services. Checked with Openreach and after much debate I was told my exchange was full, no fttc connections available, the exchange wasn't in a priority fttp upgrade programme but if I wanted i could have fttp on demand ( custom install with a starting price of 5K, max speed of 350mbs and a monthly cost of £60)
Toyed with the idea of using 4G/5G but everyone i spoke to that used it in the village stated it sucks, constant drops plus when the package says unlimited there were fair usage policies. No good for me as we stream everything, I'm an avid online gamer and my avg monthly usage is anything from 700gb - 1tb.
I purchased the new standard non actuated starlink, but costly at £300 but what was i to do. The kit arrived within a week and I set it up just using the kick stand in the garden. WOW I couldn't believe the speeds I was getting but needed a more secure place for the dish. I purchased a wall mount from amazon and at first it seemed fine. I then noticed when gaming I was getting terrible latency and even drops from various servers. The whole family stream so I knew there was an issue when all devices started buffering. When checking the obstruction map I noticed my house and next doors was blocking the dish, I was seeing drops and outages of upto 10secs. I purchased a 10ft steel pole and a pole mount, set it in the garden approx 8ft from the back of the house. The obstruction map shows that the dish now has a clear sky and the only outages I see is when there is an update which is done in the early hours or there is the occasional sub 1 sec, think I've had 3 in the last 24hrs. I'm now getting an avg speed of 190mbs, peaks at 400mbs but can be as low as 75mbs. When we had all the high winds from the tail ends of the last 2 hurricanes that hit the states there was no impact but I did question once or twice my concrete.
Latency is normally 25-35 ms so great for gaming but it can vary.
For someone who has a household that is full of gamers amd streamers and can't get a decent fttc or fttp connection then this is what you need to get but it is pricey at £75 per month.
I will say that if they do update my exchange to fttp then sorry Elon but you can have your dish back.

Very good ...we was struggling to get internet at work. Set starlink up.. now getting 250mbs. We run the office on it.

Fantastic

After many year’s experiencing very poor internet with bt cable in rural area, being frustrated at struggling to work from home, streaming programs, took the decision to give Starlink ago.
Jumped in the car, purchased from local supplier, back home 30 mins later set up and connected. Unbelievable, for those of us that are not tech savvy, can only compare it as riding a donkey for last 10 years to now riding a top racehorse that doesn’t want to stop.
With no site of any improvement from cable or broadband in rural location I live, Starlink is absolute changing experience for me and my family. I have not needed to contact Starlink customer services so my review is solely about the product and it’s performance, which at the moment is faultless.
The cost of purchasing and monthly subscription was the biggest concern when first considering Starlink. Now experiencing home life with such high internet connection speeds, we have made couple of cut backs on other things and will remain with Starlink for as long as this remains the only option we have in area that we live.

Absolutely appaling customer service.
No response after 4 hours despite mutliple messages left.

They claim to be available 24/7

No phone number to call on
No email to message on.

Only through the account portal.
Talking to a bot.
What days we are living in.

Cannot fault the product or backup, instant replies when contacting them, they sent updated cable, then updated full system without any request from myself other than I had an intermittent problem with my original set up.
I feel that a good review simply doesn’t do justice to how great this Company is, the product and staff do all the talking!
Can’t stop telling people who enquire how we get on with the system how good it is,
Thanks Starlink