Ukwindowclean Reviews 

2.204
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs

Beoordeeld met 1 van de 5 sterren

Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glazenwasser

Informatie afkomstig van verschillende externe bronnen

We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 68% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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3,9

Alle reviews

(2.204)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Poor Service

After a promising free first clean, I signed up for cleaning every 4 weeks. From the first paid clean, the finish was poor and I repeatedly found that sills had not been cleaned. I had to get them back on more than one occasion to rectify. I have now been waiting for 2 months for the back to be cleaned after the operator could not use an open gate. In the meantime they’ve decided to clean only the front again and expect to be paid for this. Avoid!

18 juli 2025
Review zonder uitnodiging
Logo Ukwindowclean

Antwoord van Ukwindowclean

We are sorry we have failed to meet your expectation here. Please be assured we are happy to help and will make job notes re sills. Regarding front only cleans, this i not in our interest, therefore please clarify access and maybe be added to our SMS notify system. Hope that helps.

Beoordeeld met 5 van de 5 sterren

Excellent customer service team

Excellent customer service team, very prompt response.

9 juli 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 1 van de 5 sterren

Poor service

UKWindowClean were offering half price cleans within my area so I got into contact with them and arranged a clean. I live in a mid terrace house so in order to clean the back of the house, you’d have to go round the back. I work from home so I was in when the cleaner arrived. I saw he did all 3 windows at the front of my property but never appeared at the back. I then noticed a slip was posted through my letterbox with a charge of £10. I emailed the company and complained, they apologised and offered a 50% discount as only half the property was cleaned. I shrugged it off as it was the first time, but the following month the same happened again. I complained again, they then argued with me and told me the cleaner had cleaned both front and back windows of my property. 1 year later they have now got into contact with me chasing for £15 that I apparently owe. I have since found a reliable window cleaner who cleans better than tickling a wet brush over my windows. Would not recommend UKWindowClean

7 juli 2025
Review zonder uitnodiging
Logo Ukwindowclean

Antwoord van Ukwindowclean

We do not offer half price cleans and cannot locate your account. We suspect this may not be our organisation.

Beoordeeld met 5 van de 5 sterren

Bardzo pieknie umyte okna polecam

Bardzo pieknie umyte okna polecam

30 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

Contacted them about the free clean…

Contacted them about the free clean promotional offer, they came within a few days of the initial contract. Very happy with the end product and very competitive rates.

94463

30 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

New customer 94436

Recently moved house & got these guys to do an initial clean for us. Really happy with the results & have been able to organise a regular clean easily through email. Excellent.

25 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

Sparkling windows!

We had a really excellent first clean. Some of our windows are very hard to reach, but the team did a first class job on them all and left us with sparkling, streak-free windows. The house has never looked so good!
94342

13 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

Great results!

Went away with dirty and dusty windows, came home to them sparkling!
Thank you!

1 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

A conscious member of staff who did a…

A conscious member of staff who did a thorough clean. Job well done

6 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 1 van de 5 sterren

1 star review is 1 star too many

1 star review is 1 star too many, but no option for 0 or negative stars!

Turned up when I was out at work (without me asking them to start cleaning the windows), "cleaned" 1 window (more like threatened briefly with the brush on a pole) , then posted a bill for £10 through the door!

Came home to find the one window they attempted to clean (again without permission) is now visibly scratched!

Annoyed does not even begin to cover my current feeling and not looking forward to the upcoming fight to get this damage repaired and paid for by these cowboys.

5 juni 2025
Review zonder uitnodiging
Logo Ukwindowclean

Antwoord van Ukwindowclean

Please contact our customer service so we can investigate and resolve this.

Beoordeeld met 5 van de 5 sterren

94304 Sue H Leeds

We thought the trial window clean was a great idea and were very pleased with the work. No streaks !!
Communication with the company was also very good

3 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

Easy to arrange

Easy to arrange, efficient with good communication. Would recommend them and will use the service again.
93617

2 juni 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

UK Window Clean is a fantastic window…

URN: 94195

UK Window Clean is a fantastic window cleaning company. I was very pleased with how my windows, sills and front door were thoroughly cleaned.👍 Their prices are affordable and they do a really good job! I would definitely recommend this company to family and friends. Thank you so much UK Window Clean. 😊🧡

31 mei 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 1 van de 5 sterren

Did not show up

Filled out online form for free window clean and was sent an email to say my clean had been booked and they would come sometime in the week so I waited and waited but no one showed up and I had no contact from them to say it was cancelled. Tried to email to see what was happening but had an auto reply to say someone would be in touch with in 48hours. Not a very good first impression. I was going to be a regular customer but this company is not reliable and don’t communicate with the customer

26 mei 2025
Review zonder uitnodiging
Logo Ukwindowclean

Antwoord van Ukwindowclean

We sincerely apologise for letting you down. Be assured this is not in our interest and we try to avoid at all costs. We hope you can forgive circumstances and allow us to put things right.

Beoordeeld met 1 van de 5 sterren

Ukwindowclean.

Cancelled this company in February and paid account in full in March, since then they have recharged me and I have sent bank payments to prove payment twice but still they persist to threaten.
It is a really bad company that do not know what they are doing.

29 mei 2025
Review zonder uitnodiging
Logo Ukwindowclean

Antwoord van Ukwindowclean

Payments automatically reconcile against accounts based on customer reference numbers. Where this has not been included we need to manually search and will do so with you help. Be assured any payments will be posted correctly.

Beoordeeld met 5 van de 5 sterren

Excellent service

I would like to thank cleaner Stephen who was helpful and efficient throughout the cleaning process
the windows were left cleaned and I am satisfied great service

URN: 94254

29 mei 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

Streak free clean

We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cleaner used a cloth, and no matter how hard he tried, would always leave streaks. There were also no footprints or damaged plants in the flowerbeds. We wouldn't hesitate to recommend this Company, and have arranged a regular monthly clean.
Peter (Wetherby)

15 mei 2025
Review zonder uitnodiging
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Beoordeeld met 5 van de 5 sterren

94083

94083 - Just had my windows cleaned by UKWC, and I couldn’t be happier! Super reliable from the get-go and the whole booking process was smooth and easy. The cleaner was absolutely lovely and professional, the work was efficient and with great attention to detail. Highly recommend if you’re looking for a trustworthy service with a personal touch.

21 mei 2025
Beoordeeld met 5 van de 5 sterren

Great service.

The team have been great. Windows always clean, they’re no hassle at all - im rarely home and they are able to sort everything out without my assistance which is what I was looking for. The customer service has also been fantastic. I didn’t expect this for a big company but they have been brilliant amending things for me. Paying via bank transfer very straightforward and hassle free too.
My urn is 93573

27 mei 2025
Logo Ukwindowclean

Antwoord van Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

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