Umbrellaspecialist Reviews 

Product seems legit and arrived so that's good! Good pricepoint, we will see how it holds up. Thank you

Communication

The phone support provided by Charles was simply outstanding in every conceivable way. He took his time with me... made me feel appreciated. He did not try to sell me as he was most interested in my needs and making sure that if US had the right product that I was directed to it. After I placed my order he phoned me back to advise a less costly umbrella cover. This is what I call going the extra mile.

This is beautiful well made umbrella that can be put together pretty quickly. It is easy to operate and looks great!

Great customer service! Easy to order online

This is the second umbrella I have purchased from Umbrella Specialist. I appreciate the time they take to speak with me about various options and what will best fit my needs.

Gorgeous umbrella and super quick shipping. This thing is made to last. Gone are the days of big box Bic disposable umbrellas. Thanks so much!

Always great service / help / advice - and quick to respond. This is the second umbrella I bought from them!

Quick delivery. Great customer service. Superior product. Easy assembly.

I called customer service to help me identify what i needed. I placed the order online and a few days later, my parts arrived and they were exactly what i needed. It couldnt have been easier and the CSR was very helpful.

Super easy to get in touch with someone when I needed help and I got the help I needed.
The guy I talked to was thoughtful, informed, and really nice. Last, the umbrella I ordered arrived pretty quickly.
I definitely recommend this company!

Charles was very helpful in answering all of my questions to get the best match for my old umbrellas. I needed 2 different sizes, bu they have to match and he was very patient in getting me all of the info I needed.

I had an issue with the sipping company, and the customer service at Umbrella Specialist was outstanding. They were responsive, helpful, and solved my problem quickly. I was grateful, and they are really accessible which is rare in a world where it usually impossible to get some on the phone.

All questions were answered immediately as well they were very friendly.

Received the wrong item. Also it took an extra amount of time to arrive.

Charles was extremely knowledgeable of the product and requirements for installation. Will absolutely recommend to neighbors, friends and family.

Charles was great to work with. Returned my calls and answered all questions! And the umbrella is beautiful!!

I love the product. Delivery in time. And seamless.