Unistellar Reviews 

Anna provided excellent customer service. I had a rough start with my original scope due to a battery issue. She made everything right and stayed in touch throughout the process. Other companies large and small could learn from this example.

Der Kontakt mit dem Help-Center ist in jeder Hinsicht positiv: schnelle Rückmeldung, hilfreich und freundlich.

Prise en lain du telescope très facile ainsi que la mise en station

Par contre un peu déçu par les photos de galaxies qui ne présentent pas de couleur
Il est dommage que vous ne fournissiez pas de filtres de couleur.
Par ailleurs, vider la mémoire de l'appreil est beaucoup trop long (36 heures pour vider la mémoire remplie seulement à 30% !

Very quick and professional support.

Anna was so helpful in helping me make a plan for delivery in another state to see the annular eclipse in TX. She also gave me links to some articles that I could read before I even received my telescope to help my preparation. I cannot say enough good things about the level of service she provided me with our purchase.

Ease of use, instructions online, and tool for community science make using our Evccope2 a great experience. The scope, backpack, and solar filter work well.

Have not been able to use my scope! Calibration etc so complicated

Quite a process to return the unit under the 30 day policy. They are now claiming that I should have factory reset it before returning. At no time was that information shared with me before i packed it up and returned it.

Easy to use, portable, and works as advertised.

Outstanding customer service!!

Made me feel that I can trust Unistellar to look after me and my experience with their products!!

Arrivé depuis Noël dans une période non favorable, cela est difficile à évaluer.

Le service d'aide est rapide et efficace..

I reached out to the U of M to figure out what kind of Telescope would serve my needs. They pointed me to Unistellar. It was the perfect choice for a person like me. I can find incredible things in the sky and I have no previous training in astronomy. I would give 6 stars if I could.

I have been so impressed by the level of customer service provided by Unistellar and by Anna in particular. She has always gone above and beyond to make sure my issues/concerns were addressed. I've always be very happy with the outcomes.

My telescope is working great now! When I received it new, the battery was completely dead and would not even charge. A replacement was sent and I love it now! It's taking great images of the nebulas and galaxies.

Great scope, but it’s a bit of a learning curve since the manuals are very light on needed information. Once it’s set up, however, it’s so easy to see amazing things in the sky. Tech support is a bit difficult since they’re on a totally different time zone, so it takes a day or so.

I live in the suburbs of Philadelphia and have been using telescopes for the last 30 years. I have had an obsession 20 which I drove to a dark side in Redding PA and also went to a dark sky in Arizona. I have visually never been able to see the spiral arms of any Galaxy and most visual observations have been a disappointment. The Unisellar Odessy seems like a miracle. It takes literally about 5 minutes to set the telescope up and I could remain inside in a warm room and watch objects appear on my phone that I never dreamed of ever being able to see in real-time. I will never go back to the old way of viewing and I'm committed to selling my Celestron telescope and all the I pieces that I have accumulated over the years.

Bon produit! Seul bémol : l'application qui parfois ne fonctionne pas bien.

Easy to use App and integration with my phone. Images have been detailed and clear. Great telescope.

First I bought the Equinox 2, then the Odyssey Pro. Collimation of the Equinox 2 is really too tedious. I've had good experiences with the odyssée pro. However, it is too sensitive to vibrations. Just after my purchase, a solar filter was offered with one purchase. I bought two telescopes without receiving anything.