Unum UK Reviews 

So easy to claim, and once approved which is fast, money is paid within 2 days. Unbelievable service.

Very quick process of the claim and coverage for international treatments.

Great service. Really fast.

Possibly the worse GPs I have ever met on my life. Completely lacking in empathy, spend more time discussing your payment options then they do actually trying to help people.

They can't even diagnose you as it's all done online. If you need a prescription or a referral, it is hidden behind a pay wall. I'm guessing a kind word or any kind of human emotion or compassion is available with a price tag

If this is what healthcare in this country is coming to then there is seriously no hope.

Easy to use, got my money back with no messing around. I would highly recommend.

This was my first reimbursement request and was a bit nervous on how the process might work. However, I found the process so simple and easy and payment was extremely quick.

got refunded straight away.. great service!

Absolutely outstanding company, that's all that needs to be said.

Very quick no nonsense service . Very easy and quick to make a claim and have it settled

I work with a very big investment bank.I had applied for a claim under my group insurance policy from my corporate as I had been working partial hours due to two accidents in the last two years I am at the verge of a spinal surgery now. It's been 10 months since my claim was submitted. No positive response till now. they take months to reply. Because they are not processing my claim I am unable to go on full time leave due to financial issues.

Very quick service. Thank you.

Slowest dental insurance I’ve ever had. Takes ages to process claims and payments compared to other companies.

Thank you for being so helpful, & your app is very easy to use which makes things better when communicating with you

Clear easy to use claim procedure, payment back into my account within 3 days

Terrible. Just a mess

Trash, useless people. More focused on finding 1 flaw so they don't pay out.

Unprofessional and dumb AF!

I hope you lot close down or get fired! U have a lawsuit coming your way. Scammers

Absolutely 5 stars to Unum Dental. I wholeheartedly recommend Unum to anyone looking for private dental insurance.
My dentist was not forthcoming with information for a claim. I spoke to Jodie (Unum claims), she was professional, courteous and well informed and efficiently resolved the matter, which was way beyond me. Jodie went above and beyond!
Online claims process is easy to follow, or you can email. Calls are UK based and answered quickly. Claims are paid within a few days. Brilliant Company.
I can’t Thank you enough Jodie & the claims team. Excellent service, a rare find today. Janice Webb

Fast, simple and responsive.

Dental started off well, received some claims.

Then had a pulp extraction, claimed under 'Extractions'. Received payment for my claims followed by an email a couple of days later stating they have incorrectly paid the reimbursement as it comes under 'Root Canal' and 'Extractions' are only for tooth extractions so I sent the payment back.

Checked the policy wording and nowhere does it state 'Tooth Extractions'.

I raised this with customer services, who did not answer my questions and instead forwarded my email to complaints department.

Complaints co-ordinator acknowledged my complaint and advised handler details.

It's been over 2 weeks now and no contact regarding my complaint at all. The complaints process advises there will be regular updates which is subjective.

Terrible experience and do not feel as a valued customer!

when it works it's ok, not the best cover

when it doesn't work they're not very helpful, if they respond at all

I have a plan through my work and within a few days of claiming the money was right back into my account - Super easy and hassle free :)