Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Toon meer
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Great service from Fatimah K! I called in with two related concerns, and Fatimah addressed both of them in a thoughtful, polite and timely way, exceeding my expectations! Thank you Uplift and Fatimah!... Toon meer
One of the best customer service experiences I’ve ever had with a company. I forgot to add a code for a free light add-on to a desk for signing up with email, so I submitted a request. The next day Er... Toon meer
Luca Marzari was super helpful and courteous, easy to deal with. He handled my concern promptly and professionally. Within a few minutes my issue was resolved and the missing parts were being sent as... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Contactgegevens
1848 Ferguson Ln, 78754, Austin, Verenigde Staten
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
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Fatimah Kamara was great!
Fatimah Kamara with customer service was wonderful. She promptly addressed my issue and was super friendly and helpful. Highly recommended.
Great Customer Service
My desk came with grommet covers that were damaged in transit. I email on a Saturday afternoon, and received a reply within the hour. Joshua Bennett did an awesome job reviewing my account and getting my replacement parts ordered and shipped. Thank you!
Excellent Customer Service
I had to call customer service for help with an order I had just placed. I spoke with a lovely lady named Fatimah who went above and beyond to help me fix the issue I had. She was able to adjust my order without me having to cancel and place another order which was a huge help to me. I wish there were more people like her working customer service in this world!
Bryan stopped to understand my concerns…
Bryan stopped to understand my concerns and created a quote to help me out. He even followed-up a week later to make sure everything was as expected.
Top notch customer service!
Very happy with my Uplift V3 desk
Very happy with my Uplift V3 desk, it looks great and works really well! Special thanks to Erica H at customer service who helped me fix an ordering error on my part super quick!
Luca is amazing
Luca is amazing, I ordered the wrong desk top length, I explained my order mistake to Luca just then my boss called....Luca was done by the time I got off the other line.! talk about the "easy" button.
Love my UPLIFT desk
Love my UPLIFT desk. Asked a question of support about converting the laptop holder into a monitor mount. Sean replied quickly with great instructions.
Great customer service
I reached out about my bamboo desktop when it started showing cracks after 5 years and the agent, Sean, offered to replace it free of charge. I was moving at the time, and Sean was very accommodating of my uncertain timeline. Great product, great customer service!
Josh helped me out with a quick return
Josh helped me out with a quick customer service request and quickly handled my return request. He was friendly and quick to provide the desired return. Uplift makes a great product and it pains me to have to return the high-quality desk I had received, and I will consider them in the future when my needs change.
Love my desk
Love my desk. Have had minor issues but support (Fatimah) have been extremely helpful in resolving.
Great Customer Service
Spoke with Aaron H. about an accessory swap the day after I ordered a desk. Unfortunately, the desk had already shipped, but we was able to help me out all the same! Super smooth and easy customer service.
Well Satisfied With My Customer Service Rep
Customer Service Rep, Aaron Henderson picked up the phone on the first ring and was most helpful in assisting me with my selection of a new stand-up desk on heavy duty 4" casters. I was please with his service and completed my order shortly after completing the call. That's a great start! Now, let's see how everything goes once I receive my new desk, complete the assembly and put the desk with my specified accessories to work. Thanks Aaron!
Excellent customer service
I had an issue with my uplift walking pad and contacted customer service. Luca Marzari handled my case and was courteous and helpful. When the troubleshooting steps did not resolve my issue, Luca arranged a replacement at no cost to myself.
My experience was excellent.
Investing in a new chair
I had a great experience with Uplift and working with Bryan P. Instead of buying another office chair, I decided it was time to make an investment in my back health. Bryan went above and beyond to answer my questions and work with me to ensure the pricing beat anything else I could find.
Loving my desk
Loving my desk. Easy to assemble and customize in my space. I had a great interaction with customer support - Luca M was able to get my minor issue totally sorted in no time and I really appreciate it.
5 Star Service
The few times I've contacted your team they are on the ball. Bryan has the same customer service passion I received from others. It is a pleasure to work with your staff associates.
Steve
Luca Marzari was wonderful
Luca Marzari was wonderful. Super quick and amazing customer service! Had an issue with my desk and he handled it promptly.
Seamless Quote and Order process…
Seamless Quote and Order process through email and phone. I spoke to Luca and he got me sorted out quickly and efficiently. I had some special requests and he was accommodating and helped me through the buying process promptly. Order arrived as described, so far no issues.
Excellent Customer Service and Shipping…
Excellent Customer Service and Shipping Speed.
I ordered my desk and the shipping process was quicker than expected (I ordered mid July, the website said to expect things in early August, and they came in the next week. Upon assembly (which was straightforward and easy), I discovered I had mis-configured a portion of my order and needed to make a change. I reached out to customer service, and they were quickly able to help make things right-- fast to respond, and fast to resolve my issue, which was stellar-- shout out to Luca M for the support!
High quality design that looks great
High quality design that looks great in our space. We had some issues with the top arriving scratched and the customer service response was very prompt and helpful (thank you Bryan P!)
Hoping it holds up well but so far we are quite happy with it and the company has been good to deal with.
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