Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Toon meer
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Lees wat reviewers zeggen
Great service from Fatimah K! I called in with two related concerns, and Fatimah addressed both of them in a thoughtful, polite and timely way, exceeding my expectations! Thank you Uplift and Fatimah!... Toon meer
One of the best customer service experiences I’ve ever had with a company. I forgot to add a code for a free light add-on to a desk for signing up with email, so I submitted a request. The next day Er... Toon meer
Luca Marzari was super helpful and courteous, easy to deal with. He handled my concern promptly and professionally. Within a few minutes my issue was resolved and the missing parts were being sent as... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Contactgegevens
1848 Ferguson Ln, 78754, Austin, Verenigde Staten
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
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Great Customer Service from Akilah
I needed to place an order, but have the shipping delayed to a later date, and Akilah Hicks was great helping me set up my order. They even caught that some of my accessories weren't matching when I placed my order and fixed it for me. They were very communicative throughout the process.
Excellent customer service from Bruce P.
I had a question when customizing my chair and left note after ordering it. The next day i received help from Bruce P. He answer all my questions and helped me be certain with my choices. Excellent customer service.
Laptop Mount for my Crestview Single Monitor Arm
I love UPLIFTdesk products and the customer service is topnotch. Thank you so much Akilah Hicks for helping me with my order. Keep up the good service.
Minor shipping damage/Corrected by Uplift IMMEDIATELY
I used the online chat window to discuss a minor damage issue with my new desk. My customer support rep (Akilah Hicks) was more than happy to do whatever was needed to make my experience better.
We have purchased a handful of desks and accessories from Uplift and my experience with Akilah will keep us coming back to Uplift for future purchases. It was my first time reaching out to customer support, and can confirm that issues are resolved quickly, with the customers' satisfaction as a priority.
The most unbelievable Sales & Customer Service!!!
Linda Sanchez has been hands down the most unbelievable Sales & Customer Service Specialist I have ever had the pleasure to deal with.
And I mean EVER !!!
I actually got to the point of feeling guilty with the amount of time and patience Linda provided to help me find. order, replace and do whatever else was necessary to get three of the Uplift table/frame products I purchased up and running.
Over the past 35 years I have dealt with literally dozens if not hundreds of companies.
And hundreds if not thousands of reps.
To place orders, fix orders, return orders and anything else to do with ordering.
Also all the tech support calls to fix hundreds of problems.
I have found a few good people here and there but Linda was by far and away the best !!!
On every question, on every email I sent her she actually took the time to read and understand the issue (don’t think this happens that often now a days!).
- she went out of her way to find out the correct answer and solution.
- she always explained everything clearly and concisely.
- proceeded with ordering the correct items with immediate dispatch.
It is really rare to see this level of competency and conscientious effort.
I have been dealing with Uplift for the past 3 years to get my new office space ready and everyone there has been amazing.
But Linda went above and beyond anything I would have ever expected from anyone. Period.
Keep up the great work Linda and Uplift !!!
Akilah was extremely helpful in…
Akilah was extremely helpful in answering my questions and provided great customer service!
Extremely quick shipping
Extremely quick shipping. Also, I made a mistake and ordered the wrong color grommets for my desk. When I emailed the next morning to ask if they could be changed, I was informed by Kris that the order had already shipped but they would send me the correct ones as a separate order at no cost. Thank you Kris and Uplift for a great customer experience.
I’ve had an Uplift desk for several…
I’ve had an Uplift desk for several years and love it. I had an issue a couple weeks ago, handled effortlessly through their warranty program and with the outstanding and patient support of Sean A. Zero complaints.
Beautiful & Well Made
Beautiful, well made, highly customizable desks at a fair price with a great warranty and even better customer service. The first desk I ordered came damaged (not Uplift's fault) but they were quick to replace it at no charge, no questions asked. I've since bought another desk and have found the personal attention they give refreshing and reassuring in an era of AI powered chatbots. Special shoutout to Bney for taking care of me, I'll likely be back for more as my colleagues enviously take note of my setup.
Bney was awesome
Bney was awesome! I was looking for a more custom order and she was able to help me and get me exactly what I needed. I love using Uplift's products and service like this makes it very easy to come back!
Great customer service Kris R
I walked into the Chicago showroom with a million questions. Kris R. walked me through all my options, narrowed them down to my needs, and then fixed me up with a great setup. Kris R. kept me informed of the shipping every step of the way. Thanks, Kris R!
Loved the customer support and responsiveness!
Bney P was super helpful and responsive. My quote was provided almost immediately and even though my request was small, it didn't feel any less important for Bney! I have so far had excellent experience with Uplift and will definitely come back when I need desk items.
Top Tier Customer Service
After moving to a new apartment, I was looking for a new desk for my home office. Akilah was super helpful in providing me additional information regarding the desk and helping me place an order with the exact specs I was looking for.
Minor issue - great experience
I had a minor issue with an Uplift desk that I purchased a few years ago with a small crack in the bamboo surface. It wasn’t worth replacing the whole desk, but Kris R. was fantastic in walking me through how to keep it from getting any worse and offering a reasonable compensation. The whole experience made me feel that Uplift really stands behind their product.
Akilah was very helpful
Akilah was very helpful, and quickly solved my issue with good and clear communication. I'll be making more purchases from UPLIFT! Thanks Akilah!
Excellent product and customer service from the UPLIFT Desk company!
We are now in receipt of our new 48" x 30" UPLIFT V2-Commercial Standing Desk, and we're amazed with the quality overall of the desk, framework, components, and accessories.
We would like to thank Sean Arguera for his A-class professionalism and customer service. Will shop with UPLIFT DESK again!
Awesome desk
The desk is gorgeous and it was shipped and delivered quickly. I had an issue with a piece of the desk I ordered and Kris R. was fantastic! They were responsive and helpful in getting the issue fixed. Very excellent customer service!
Bney Pete at Uplift: 5 Stars!
Bney Pete at Uplift was incredibly responsive and helpful! Seriously, one of the the best customer support experiences I've ever had. Thank you Bney and Uplift :)
Great customer service
Kris Rodriguez went above and beyond to answer all my questions, promptly address all my queries with a change of delivery date, and made sure that everything is in order with my desk.
Excellent Customer Service from Fantasia!
I am very happy with my uplift desk purchase this year and all of the wonderful customer service I received during my shopping experience, purchase, assembly, and follow-up. All of my questions were answered promptly and with great care by patient and experienced representatives. I worked with Fantasia Banks to finalize my delivery and desk set-up. I am very grateful to all of her help in making sure I was a happy customer! I look forward to using my uplift desk every day! Thank you, Uplift Desk!
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