Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Toon meer
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Lees wat reviewers zeggen
Great service from Fatimah K! I called in with two related concerns, and Fatimah addressed both of them in a thoughtful, polite and timely way, exceeding my expectations! Thank you Uplift and Fatimah!... Toon meer
One of the best customer service experiences I’ve ever had with a company. I forgot to add a code for a free light add-on to a desk for signing up with email, so I submitted a request. The next day Er... Toon meer
Luca Marzari was super helpful and courteous, easy to deal with. He handled my concern promptly and professionally. Within a few minutes my issue was resolved and the missing parts were being sent as... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Contactgegevens
1848 Ferguson Ln, 78754, Austin, Verenigde Staten
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
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Sean the customer service…
Sean the customer service representative at Uplift Desk helped me from the beginning to end with my order. I had to return a few parts and issued a speedy refund the and stayed in touch with me. The customer service that Uplift Desk is outstanding. I highly recommend
Sean A: Rockstar
Sean A was great to work with! I had multiple questions with emails back-and-forth. He was very quick to respond, addressed my multitude of questions and even offered his opinion on a couple of items (which I also went with). I appreciated the human interaction and concern for my order meeting my expectations 100%.
I look forward to purchasing a chair to accompany the new desk in the near future😊
Great ordering and customer service
After reading lots of reviews and doing a ton of research, finally decided on an Uplift desk. Excellent product options and desktop choices, very easy to drill down into the many many details for accessories. Had to contact the site help chat to get an upgrade option not initially allowed by default, and Bney P helped me out quickly and professionally with a custom order. Super easy to buy from the custom order link and now I'm just waiting for the goods to arrive and the assembly "fun" to begin - hopefully I'll still be married by the end of it.
Thank you Kris R
After Fedex decided to use my 6ft desk top as a surfboard and crush the corner of it Kris R promptly responded to my service ticket and got a replacement shipped out right away. Appreciate the customer service on such an expensive item.
Thank you Linda Sanchez!
Linda Sanchez very helpful and prompt in her communication. I mistakenly chose the wrong color when I ordered my desk and I didn't realize the mistake until after the order had been submitted.
I reached out to Uplift support, and they promptly addressed and fixed my color choice and also used that communication to confirm other parts of the order such as the base color and the address. Very great customer service!
I had the pleasure of working with, Linda Sanchez
I had the pleasure of working with Linda while shopping for a desk to complete my home office setup, and I couldn’t be happier with the experience! From the moment I walked in, Linda was incredibly attentive, knowledgeable, and patient. She listened carefully to my needs and preferences, guiding me toward a desk that perfectly suits both my work requirements and the aesthetic of my office.
Linda's expertise and genuine enthusiasm made the process seamless and enjoyable. She provided helpful insights about materials, functionality, and ergonomics, ensuring I made an informed decision. Her professionalism and friendly demeanor set her apart, and I truly appreciated how she went above and beyond to ensure my satisfaction.
Thanks to Linda’s assistance, I now have a workspace that is not only practical but also inspiring. I highly recommend her to anyone in need of exceptional service and guidance. Thank you, Linda!
Love my new desk
Love these desks! And Sean Arguera was extremely helpful & I am officially a lifelong loyal customer thanks to him! He is always available to support whether by phone or email. Thanks guys!
Amazing customer service!
I had reached out to customer service to ask if any Black Friday sales were coming up because I was debating whether to order now or wait for a holiday sale. They had a promotion going on for $100 off $999+ but unfortunately the desk I wanted didn't meet the minimum for the coupon. When I reached out, first the chat box was great and helped redirect me to a person right away. I got in touch with Atarrius, who was super friendly and helpful! He had great communication and was just generally wonderful to speak with. He helped me get approval for a discount even though I didn't meet the minimum for the coupon! I very much appreciated the flexibility. Atarrius made my experience getting my standing desk great and super easy! I read reviews about Uplift and they are absolutely worth the hype.
Great customization and customer support
I had been in search of a nice desk for my home office and when I came across Uplift Desk I was thrilled to see what they offer! Not only to they have a wide range of customization options, their customer service is excellent! Their 3D rendering that automatically adds the selected options was incredibly helpful. I called their support with one question about monitor mounts and they were quick to pick up the phone and had an answer within minutes!
Lastly, after I placed my order I realized I messed up the shipping address. Again, they were quick to pick up the phone and Jeremy Laurel helped to get the shipment redirect. He also gave me direct email updates. I can’t say enough about the excellent customer service! Thank you, Jeremy.
I would highly recommend Uplift Desk.
Excellent customer service
It's great when order glitches get resolved, but rare when they are handled as quickly, efficiently, and with such a pleasant representative such as Sean Arguera, the rep I just had the luck to encounter. There was genuine interest in solving my shipment problem, and the return resolution was speedy and complete. I went from having a problem to finding a new and trusted supplier to use and refer friends and co-workers to.
Best customer support I've experienced in a while
My large desktop had some cosmetic damage that happened in transit. I reached out to Uplift to resolve and received a prompt response representative Jeremy Laurel. He provided outstanding customer service with the utmost professionalism and resolved my issue quickly. I'm quite impressed with Uplift and and their customer-centric support. I will certainly buy any future desks and office furniture from Uplift after this stellar customer treatment. I will also share my positive experience with others who are looking for a desk.
Excellent customer service
Jeremy Laurel provided excellent customer service in getting my replacement cable after I submitted a warranty replacement. Personable, polite, and knowledgeable. 10/10.
I’m loving the desk so far and look forward to using the standing function once the cable comes in.
UPLIFT Desk stands behind their product
Purchased an UPLIFT desk a couple of months ago and just noticed a very deep, long fissure in the solid wood desktop. Not sure if it was delivered that way, or developed since we got it, but I sent photos and contacted customer service, where Jeremy got back to me the same day saying they’d replace the desktop by the end of the week! I was relieved because the desk was expensive and the crack was an eyesore and a nuisance. So thanks to Jeremy and the company for standing behind their product and providing great customer service!
Great customer service resolved my…
Great customer service resolved my issue with no problem.Thanks for the help Jeremy L.
Quality Office Furniture with Great Customer Support
I've purchased several items from UPLIFT Desk over the years. Their product quality is great and their customer service is top notch! I had an issue with the hydraulic lift on one side of my desk a while back and they sent out a replacement promptly. Most recently I worked with "Fantasia Banks" on an order and she was such a pleasure to speak with. I highly recommend UPLIFT Desk if you want quality office furniture with great customer support.
Fantastic customer service
I have multiple products from Uplift Desk and recently one of my chairs broke. I called and spoke to Fantasia and she was fantastic. Quickly addressed my issue and connected me with the warranty team. My replacement chair is already on the way!
Customer support
Customer support representative Fantasia was fantastic. Quick responses and excellent communication helped resolve my issues. Thanks.
Customer support was easy to work with
Fantasia from customer support was fantastic. Quick responses and thorough communication made resolving my issue easy to take care of.
Definitely a huge fan of their desks for many years.
Amazing Customer Service
I worked with Sean Arguera over the course of nearly 2 months to resolve issues I had with interoperability of multiple products. While one, a standing desk converter, ended up not working out for me, Sean and the warranty team worked HARD to make this right, sending replacements to resolve any potential product issues and taking care of me as a customer when the product eventually didn't fit my setup. Uplift has consistently provided the best customer service I've experienced across any product company over the years.
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