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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service from Fatimah K! I called in with two related concerns, and Fatimah addressed both of them in a thoughtful, polite and timely way, exceeding my expectations! Thank you Uplift and Fatimah!... Toon meer

Beoordeeld met 5 van de 5 sterren

One of the best customer service experiences I’ve ever had with a company. I forgot to add a code for a free light add-on to a desk for signing up with email, so I submitted a request. The next day Er... Toon meer

Beoordeeld met 5 van de 5 sterren

Luca Marzari was super helpful and courteous, easy to deal with. He handled my concern promptly and professionally. Within a few minutes my issue was resolved and the missing parts were being sent as... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Geschreven door het bedrijf

UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

281 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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4,6

Alle reviews

(281)

99 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My rep

My rep, John Buseman, made sure that the delivery was timed right to arrive at my son's new apartment not too early, not too late, Bravo!!

24 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Help with

Jeremy helped me out with getting a new part sent over that I had originally forgotten to order. He also helped with a small issue I had with one of the accessories I ordered. Big fan - thank you for the help!

23 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome customer service

Accidentally ordered the wrong feet size for my desk base. Reached out to customer service and within minutes, Britney Pete was able to fix my order! So far so good, will update when I have had a chance to use the frame!

18 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy To Work With

We bought 3 desks for our office and it was fairly pain free. There was a little bit of damage on one of the desk tops when it arrived. We were able to get a replacement quickly (we could have gotten a credit or free gift instead, as the damage didn't render the desktop completely unusable, but it was enough that we just opted for the replacement). There was also some issue with the legs (one of the desks we purchased was an L-shapped standing desk and we were sent feet for a standard desk). When we realized we were missing parts/had gotten the wrong parts, UpLift and more specifically Fantasia were awesome to work with to get the issue sorted out. Incredibly professional, courteous, and apologetic, the issue was resolved within a few days.

5 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I want to thank Bney for the great…

I want to thank Bney for the great customer service! She was patient with me and resolved my issue. As they say in IT, it was a user issue. Bney walked me through the process. Great job Bney!

16 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Uplifting Customer Service

I had the pleasure of working with Fantasia from Uplift, and her customer service was outstanding! She was incredibly patient, attentive, and thorough in addressing all of my concerns. Fantasia went above and beyond to ensure my experience was smooth and positive. Her professionalism and friendly demeanor made all the difference.

24 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service.

Recently switched monitors and my monitor arm broke. Sent an email to customer service and got a real response from a real person with real help. It was amazing.

After exchanging some emails with Chandler, I got a replacement at a discount since I was under warranty.

I wish more companies had real people who are familiar with the products they sell doing customer service. It makes a huge difference.

Awesome job.

6 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Update to sit stand

I called in because I wanted to convert my existing desk to a standing desk. I previously purchased the static height legs and frame and have been using it with my desk top for several years.I wanted to switch the legs out to the motorized sit-stand legs and could find an option on the website to buy just that. The support rep Jeremy Laurel advised me over the phone, and then via email, his support was great. I’ve just assembled it and am very happy. Thanks

19 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shoutout to Kris R.!

Kris was great at helping troubleshoot after a personal error on our order -- thank you for your swift and clear communication, Kris!

4 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service!

My desktop arrived slightly damaged. After contacting UPLIFT's customer support, Kris helped me and the issue was handled quickly and effortlessly. Excellent service (and a beautiful desk!)

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery Question

I called in to Uplift's customer support as desk we ordered was returned for damage. I spoke with Akilah Hicks and was quickly informed of the status. All of my questions were answered in less than five minutes.

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was grateful to have Bney handle my…

Was grateful to have Bney handle my issues on two separate occasions and my situation was handled with exceptional care and concern for customer satisfaction. Very happy with the experiences

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Uplift Desks and the customer service received

Spoke online with Bney Pete and she was great. The customer service was beyond my expectations and I am very happy with the outcome. I highly recommend Uplift Desks, they are a great product and the customer service is beyond any other out there!

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

Kris R. was so helpful at helping me order two desks and set a custom shipping date. The customer service at Uplift is amazing, and I can't wait to use our new desks!

26 augustus 2024
Review zonder uitnodiging

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