Upskills Certifications Reviews 

Stephen Mercer is an exceptional instructor who demonstrates deep PMP knowledge and a passion for teaching. His ability to break down complex concepts into easily understandable lessons made the learning experience both engaging and productive. Highly recommended for anyone seeking clear and effective PMP course!

Stephen Mercer was a great PMP course instructor - while the work ahead of me to study successfully for the exam and fully comprehend the course material is clear, I trusted that Stephen prepared me as best as anyone could in a limited time! He was very thorough and clearly has expert level knowledge about the PMI way of thinking, the exam, and project management best practices in general. He allowed space for questions, and for students to test their thinking out loud while still keeping us on time and on track. The pace was fast - most of the concepts and terminology were new to me. I probably could have used a slightly slower paced, and extra half day of training. Coming from a social sector industry, it was very interesting, but also challenging to make sense of the concepts mostly using examples from tech and manufacturing industries. Could some of the examples be drawn from scenarios in nonprofit social services, philanthropy and fundraising, public/government sector work? Overall, Stephen was an incredible facilitator and I'm impressed with how much material we got through, and how engaged I was. Thank you!

Stephen Mercer was a great instructor. He was always open to answering questions and giving different examples to understand the topic better. He gave us great resources and he was open to any suggestions we might have.
I look forward to my study sessions with him before taking the test.

This course is 4 days over 2 weekends to get you prepared for the PMP certification test. It's a lot of information and really great templates and resources to learn a lot about Project Management and Agile methodology.

Todd was informative, engaging and helpful. Thank you sir for all your assistance.

This six-sigma green belt course was phenomenal!! Todd was extremely knowledgeable, thorough, and patient throughout the entire course. His ability to provide real-life examples as he taught, really assisted with my understanding of the material. It is quite obvious that Todd is passionate about what he does! I highly recommend this course to anyone interested in becoming six sigma certified!!

I had the pleasure of attending Stephen Mercer's PMP Certification class, and I couldn't be more satisfied with the experience. Stephen made the class enjoyable and engaging, which is no small feat given the complexity of the material. His training has greatly motivated me to continue my studies with the aim of taking the certification test as soon as possible.

Stephen is exceptionally knowledgeable on the subject, and his depth of understanding is evident in every session. He explains concepts clearly and thoroughly, ensuring that everyone in the class can grasp even the most challenging topics. His pleasant demeanor and approachable teaching style create a positive learning environment that encourages participation and questions.

Overall, Stephen's dedication and expertise have made a significant impact on my PMP preparation journey. I highly recommend his class to anyone looking to pursue PMP certification. Great work, Stephen!

Stephen Mercer was very thorough and patient throughout the course.
He also takes the time to point out important material. I highly recommend him as an instructor; you will learn a lot!

Stephen is a great educator! You can tell he has a passion in teaching and is extremely thorough and patient with his students. The structure of the course is indeed intensive yet manageable. I would recommend this course to other colleagues.

Stephen Messer was a great instructor. He provided great examples to the learn topics and was very easy to follow. He is very thorough and organized and I was able to take away a lot from the course.

The Course was very thorough and well-paced. Stephen Mercer was an easy instructor to follow along with and you could tell he really knew how to present the material. I would recommend Upskill again as a vendor for training.

Stephen Mercer is a great teacher. Very knowledge, direct and informative. Classes were engaging and interesting.

Material presented articulately and clearly. Layout/format of material was good and instructor engaging. Pace was good and can be adjusted based upon topic/questions. Excellent depth of trainer (Stephen Mercer). Enjoyed the extra content and relevant examples that were provide. Helped reinforce the concepts.

Great presenter and extremely knowledgeable of the subject matter.

This training was very helpful and did not just focus on definitions. It did a good job providing explanations to concepts.

Stephen Mercer was an amazing instructor! He really took the time to put in valuable information for the exam that he learned from his experiences. He provided us with many practice questions that really helped cement the information for that day. Practical exercises are a must for me and my learning style and he did great providing those throughout the course. He kept the class at a good pace and was easy to understand and follow. I would recommend any class taught by him.

Great PMP Class.

This was one of the best PMP classes that I have ever attended. The instructor Todd was great and he explained everything very clearly. I like his style of training and professionalism. Overall the class was great and I highly recommend it.

Thanks.

The instructor Todd was very knowledgeable and clear, and had plenty of experience to answer any and all questions. In addition, all necessary materials and extra tips and sources were included.

I usually don't write reviews, regardless of whether my experience with a company is good or bad, but how I was treated by this company has had a significant impact on me. This is by far the most unprofessional and unpleasant company I have ever worked for. To this day, I regret my decision to work here. Not many people realize how unprofessional this company is and how poorly it treats its employees, especially those who have contributed significantly to its growth.

What troubled me day and night was the way the company ended things with me—very unprofessionally, humiliatingly, and insultingly. It’s well-known that professional companies do not treat their employees this way, yet this company did. They used me according to their needs, squeezed me dry, and ultimately threw me under the bus.

However, my experience with this toxic environment motivated me to stop working for the wrong employers, start my own business, and focus on my goals.

Behind the management's narrow-minded behavior is a manager (whom I'll refer to as "Albert Paul"; no one bothers to know his real name, as everyone here uses fake names) who is angry, offensive, controlling, unprofessional, intolerant, ignorant, and downright toxic. He believes he knows everything, considers himself superior to everyone else, and acts as if he’s the sole decision-maker, portraying himself as skilled and professional. He will go to great lengths to eliminate anyone who dares to say something he dislikes. This middle-aged man is as charming as he is dangerous, and as friendly as he is toxic. He joined the company just a month ago and managed to convince management to terminate an employee who had been there for two years—someone who had been loyal when nobody else was and had made significant contributions to the company's success.

This style of office politics is common, where certain individuals discreetly work to eliminate those they dislike. Such behavior is often supported by management, who have little knowledge of what’s going on and base their decisions on perceived financial benefits. This focus on profit over values, ethics, and principles characterizes their approach to running a business.

Many companies have individuals like him, who engage in office politics and hop from one company to another in search of authority and control, thereby hindering personal growth.

I was taken aback to encounter such people. Throughout my career, I have seen others who clashed but who were able to fight, forgive, and ultimately work together professionally.

This toxic manager lacked basic communication skills yet criticized my professionalism, knowledge, performance, character, and behavior. However, he didn’t have the courage to confront me directly, instead opting to ask management to dismiss me through indirect messages.

Short-sighted management chose to listen to a manager who had only been with the company for a month, rather than to someone who had contributed for two years, generated substantial revenue, and had single-handedly covered payroll for months without any other employees’ contributions.

A piece of advice for management with such a narrow perspective: don’t start a business without knowledge just because you have money. Before starting a business, it is essential to understand how to value and treat every employee equally. Don't dismiss employees simply because your favorite manager dislikes them. Learn the values and ethical principles that every employer should adhere to in order to run a successful business. Always do the right thing, regardless of the financial gain of the wrong person. Money may come and go, but no one will remember how much money you have or how many companies you run. However, they will always remember how you treated them.

Oh, and one last thing: don’t let your manager control you and make you feel like a slave just because he’s profitable. Additionally, you need to improve your command of the English language along with basic ethics.