Placed an order to a temporary address almost 3 weeks ahead of time. Had to follow up order 6 days later as no news of shipment. Communication that followed was good and consistent. However, a lack of... Toon meer
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We had all of the hotel windows repaired by Dimitry. He completed repairs on 117 windows in our 23-year-old hotel building, and now they all work like new. Dimitry was professional, efficient, an... Toon meer
Bedrijf heeft geantwoord
Dimitri was able to source slim line handles for my uPVC windows that I couldn't get here in Canberra. Not only that, he delivered them himself. I also ordered some insulating foam, gun and SIPs boa... Toon meer
Bedrijf heeft geantwoord
Keyed window handles for "turn and tilt" windows are hard to find in Australia. While searching the internet for mail order suppliers overseas I found uPVC, an Adelaide based company, that had exac... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
uPVC Double Triple Glazed Windows Doors Energy Efficient Acoustic Glass Thermal Insulation Performance Sustainable Passive Tiny House Living Aluplast IDEAL Deceuninck Salamander bluEvolution Kommerling C70 Gold VEKA Softline MD82 Rehau Synego Siegenia Roto Bunnings Hardware Screws Trim Quad HRV SPAX PARCO Roto MACO Siegenia G-U HAUTAU WinkHaus ICCONS HOPPE Dr Hahn Renolit Soudal Wurth Sika Powers Bostik HB Fuller ALSEAL Akfix Hilti Penosil Doric
Contactgegevens
Suite #307, 310 George Street, 2001, Sydney CBD, Australië
- (02) 8007 4825
- Mail@uPVC.com.au
- upvc.com.au
4,3
Uitstekend
241 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
Great customer service, good communication and product as expected. Highly recommend.
3 juli 2025
Antwoord van uPVC.com.au
Appreciate your honesty. Welcome back anytime.
Antwoord van uPVC.com.au
Appreciate your kind words, welcome back anytime again )
2 things that really annoyed me firstly…Shipping con and Shipping time
2 things that really annoyed me ...
firstly the items were small and cost $7.00 ..price is fine ..
but they charged me $12.50 shipping ...I received the parcel and it has postage stamps for $3.00 ..
You can purchase small item xpress post packs for $3.50 up to $6.50 approximately ...i use them .
Secondly it took 9 days to get the item ..it came from NSW to Qld ...i get stuff from china quicker .....I am not talking about temu or otherwise for buying products these products I am saying product comes faster from over seas than local.
I bought spray foam from another company in Vic ...
Soudal to be clear $10 shipping for a carton of 12 and $40 cheaper for the same product ...what can I say
If there are other processing costs state it in your charges ...I have been in business 40 years and our products have the labour costs already build in ...big profit in justifying extra costs as your own handling ..yet this other Australian company beat you hands down even with their internal handling costs hmmm...justify it any way you want to ...its just price gouging
12 mei 2025
Antwoord van uPVC.com.au
Processing & handling time costs more than the product itself sometimes.
That's where the $12.25 goes into.
Business owners know this!
Nothing in Australia is better than Estonian made Penosil PU Foam.
Keep buying the inferior stuff, I don't need to deal with Temu, AliExpress, AliBaba, Amazon, eBay or Bunnings franchise prices!
Good job but long delay to start
Good job, I think but long delay till start
Location is Melbourne. I couldn’t select Melbourne
19 mei 2025
Antwoord van uPVC.com.au
I am not sure what this is about not being able to select Melboutne repairs.
There is a drop-down list where every state is selectable for repairs when making a pre-paid booking appointment.
Best prices and service, hands down!
Dmitry has been an excellent contact through and through. Amazing availability, delivery, and pricing. I highly recommend contacting him for your windows and doors needs!
5 stars, 100% would order again.
14 mei 2025
Antwoord van uPVC.com.au
Appreciate your amazing feedback when others find some bits annoying & post a 3* for ridiculous things not relating to the actual product itself.
Poor delivery and incorrect spec
Order process was great, but delivery lacked.
Delivery was about a week from order. Package was delivered and left at the door at night (did not knock or press the bell) in the weekend in an open plastic bag, without any labels or address on it.
The spindle was supposed to be 35mm, got 40mm, so had to cut it for installation.
10 mei 2025
Antwoord van uPVC.com.au
I did not want to wake up or disturb anyone at night time, especially if they had kids sleeping!
Usually 40mm spindle will work fine as long as you have the modern 70mm profile.
The older Rehau & VEKA systems use 35mm spindles.
What a legend
What a legend. Always finds something obscure that no one else can. He also hand delivered product. You just don’t find service like this anymore
10 mei 2025
Antwoord van uPVC.com.au
Appreciated of the feedback, thank you very much )))
Excellent customer service and…
Excellent customer service and communication highly recommended
23 april 2025
Antwoord van uPVC.com.au
Appreciate the review, thank you.
Antwoord van uPVC.com.au
Appreciate the great feedback ;)
Easy to deal with
26 maart 2025
Antwoord van uPVC.com.au
Thank you for shopping with us, welcome back anytime )
Quick reliable & professional service.
Happy with the insulated glass calipers. Helpful & professional customer service with a reliable and quick delivery.
17 maart 2025
Antwoord van uPVC.com.au
Appreciate your kinds words, welcome back anytime )
Great product, Trusted and Knowledgeable!!
Terrific !!! Dimitri ("Mr UPVC") advised with great knowelege/ experience then supplied supplied & installed a 3 panel bi-fold UPVC door and 3 awning windows (all eith extra heat & sound protection glass) for me during the period 2023-2025. Communication and advice was prompt, thoughtful & considered....providing a great solution & product.
After sales service has been excellent ...so much so, that I've now had Dimitri back on site to quote & supply Flyscreens for the same doors & others in my Apartment.
Dimitri runs a trustworthy and highly competent business...thankyou Dimitri.
Highly recommended 🌟🌟🌟🌟🌟
Peter
(completely independent review based on 2 years of product & installation)
26 maart 2025
Review zonder uitnodiging
Antwoord van uPVC.com.au
Appreciate the in-depth review )))
Thank you very much Peter.
all good apart from the paypal fee…
all good apart from the paypal fee payment request which is sent after the order has been placed and paid for by paypal.
Other than that all good and fast delivery!
20 maart 2025
Antwoord van uPVC.com.au
Shopify doesn't allow for an automated merchant fee service to be paid by the customer.
There is a message ontop of the website that says a 2.5% processing fee will be charged after the transaction on every page of the website.
Please reconsider the 4* star rating as I got a product delivered to Perth literally over the weekend from Sydney for your needs.
Antwoord van uPVC.com.au
Glad you could find the solution )
Welcome back anytime.
Dmitry is one of the few businesses to…
Dmitry is one of the few businesses to reply on an email request to seek some replacemnt sliding door rollers. The communication was detailed and provided a couple of options. It was re-assuring to be dealing with someone who knows the industry and could comment on the various options. I subsequently had some track wheels send which I received. I am happy with the product and even more with the service. Thanks.
18 februari 2025
Antwoord van uPVC.com.au
That is what I am here for.
Exactly what you have described.
It is good to know that my work is being useful for folks like yourself )
Easy, Quick and Painless Transaction
Top work, quick, convenient and provided his own documentation at both ends to ensure no damage to the item.
Thanks for you work mate, much appreciated!
9 januari 2025
Antwoord van uPVC.com.au
Cheers Daniel )
Welcome back anytime.
Thank you for your hard work
18 december 2024
Antwoord van uPVC.com.au
It wasn't a fully successful ending due to measurements of the arch film not being what we needed, but it was close.
Window hampton grid bars Very stylish easy to use.Very happy
Very stylish easy to use.Very happy
22 december 2024
Antwoord van uPVC.com.au
Thank you for your input, glad you enjoyed them )
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