Urban Tropicana Reviews 

Amazing service, with very helpful staff. Delivery was super quick and my plant was immaculate when it arrived. Will definitely be ordering again

Beautiful healthy plants , packaged well and fast delivery. Very happy with my purchase ⭐️⭐️⭐️⭐️⭐️⭐️

Ordered 2 from these guys now. Both stunning healthy large plants and fast delivery

Amazing seller. super friendly..Amazing quality..top Seller

Great communication, fast delivery, beautiful plants!

This is HANDS DOWN, the BEST plant shop online! Take notes others… amazing quality, amazing employees, helpful, truthful, understanding, dedicated and next day delivery with a good postal service.

I wouldn’t recommend anyone else since finding this shop!

Asked for a plant, few days later email and easy purchase online .
Plant gorgeous and healthy. All I wanted! Professional and lovely stuff 👌

Received my plant . Well wrapped fast delivery and plenty of advice. Would highly recommend this seller and definitely be getting more plants here thank you Lewis .

The guys here are the best.

I've returned to Urban Tropicana again to add to my indoor jungle 🤭 each and every time I've made an online order, there's always a nice handwritten note in the package, makes the experience that bit nicer. I'm sure all their other customers would agree that it's a nice touch. UT have always served me well and I'm glad that I'm able to come back to them for online purchases, I don't live anywhere near but it's evident they care about what they do. Many thanks 😃

Because of the Christmas season, I was unsure about purchasing an e-card, anticipating hiccups and delays. To my delight, the staff at Urban Tropicana answered my 2 emails almost immediately, clearly answering my questions.
When I paid, the e-card with access number were sent immediately into my mailbox and I was able to forward them as a birthday gift to my nephew.
I'm delighted with this company.

Quick and easy, I successfully caught some flowers for Christmas. :D

As the owner of a successful small business all I have to say is:

I would recommend an elementary course in customer relations to the person I spoke to. . .

My plants came very quickly and in great condition, highly recommended.

Did the terrarium making workshop, which was such a fun different way to spend an evening! Very pleased with my terrarium and can't wait to see it grow.

Very happy with my plant that I bought on your live and was able to choose it myself. It arrived promptly, well packaged and in perfect condition.

Great and well care plants. I totally love it and definitely will purchase again. Highly recommended.

Great guys, amazing store! Cannot wait for the workshop coming up!

Really pleased with my order Everything was individually wrapped and included a lovely card thanking me for my purchases. Can't recommend enough .

I cant fault my first purchase from urban tropicana. I had trouble at first placing my order (a glitch at my end) but had fantastic email communication from the staff. I placed my order, and had an email explaining they only had the one in stock, but it had a couple of marks on the leaves, with photos attached. They offered me the options of continuing the sale and a partial refund, or a full refund. The damage looked minimal so I continued with the purchase and a 20% refund. This straight away gives me confidence in the business, as many would have just packed it and sent it regardless, these guys obviously strive for perfection!!! When my plant arrived, which was very fast, it really was very healthy, a couple of minor yellow marks on a couple of the leaves, but nothing that causes concern or would have deterred me from buying the plant. It appears to be happy and thriving in its new home, and I am extremely happy with my purchase and the service received. I will happily use urban tropicana again and would highly recommend to others.