Bought 2 plants and I was so pleased when they arrived so quickly and in great condition. Fantastic specimens and FAB quality! Many thanks.
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Lees wat reviewers zeggen
Always healthy good size cacti from Urban Tropicana. And they offer plants not offered by other sellers. I have bought several times from them and never been disappointed. The packaging is professiona... Toon meer
I bought my first potted plant online from Urban Tropicana. I am very happy with the purchase. The plant was carefully packed for shipping. It arrived in excellent condition, and it’s a joy to watch i... Toon meer
The guys here are the best. I've returned to Urban Tropicana again to add to my indoor jungle 🤭 each and every time I've made an online order, there's always a nice handwritten note in the packag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Urban Tropicana is a small family run business based in West London. We have two plant shops, one in Chiswick and the other in Ealing and also offer nationwide shipping. Both are full to the brim with an exciting array of houseplants, tropical plants, plant pots and plant care paraphernalia, which make fantastic gifts for plant lovers 🌵 Whether you are new to the world of houseplants or a seasoned expert, we’ve got you covered. We have the perfect plants for your space and your budget, for you to choose in store or delivered straight to your door 🌱
Contactgegevens
21 Turnham Green Terrace, W4 1RG, London, Verenigd Koninkrijk
- 0208 616 0910
- contact@urbantropicana.co.uk
- urbantropicana.co.uk
4,9
Uitstekend
281 reviews
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Antwoord van Urban Tropicana
Thanks so much for your review Michelle 💚🌿
I always look forward to receiving my…
I always look forward to receiving my orders from UT, plants arrived carefully packed and in a healthy condition, received my plants 24hrs after I placed the order.. brilliant service 💖
3 oktober 2025
Antwoord van Urban Tropicana
We''ll need to beat 24 hours on your next order then! Thanks for your review 💚🌿
Great customer service
Great customer service. I bought a load of lovely pots. All in immaculate condition and delivered quickly. Fantastic company who actually love plants, they don't just sell them!
26 september 2025
Antwoord van Urban Tropicana
Great to hear Melissa! Thanks for your review 💚🌿
Returning customer
Second time ordering from here and, again, the plant is super healthy. Well packed and arrived quickly.
Wish I lived closer to the physical store as I'd be in there all the time.
11 september 2025
Antwoord van Urban Tropicana
That would be dangerous! Thanks for another order and leaving us a review Leanne 💚🌿
Antwoord van Urban Tropicana
Thanks for your review Alison 💚🌿
Stunning plants
I've bought a few things from these guys and they have always been fab. My recent purchase was excellent plants stunning the guys went out of their way sending me pictures of the plants so I could pick my favourite. Customer service was fantastic. Packing is excellent everything arrived in perfect condition. Would definitely buy from them again thanks so much!
4 september 2025
Antwoord van Urban Tropicana
Great to hear all arrived ok, thanks so much for your review 💚🌿
Antwoord van Urban Tropicana
Thanks so much for your review, Don. We’d love to hear how we could make your future online orders a 5-star experience. Feel free to email us at contact@urbantropicana.co.uk or simply reply here if you can - we’d really appreciate your feedback 💚🌿
Quick delivery and seemed to have lots…
Quick delivery and seemed to have lots of choices. Will definitely buy from them again. 🌺🌻
28 juli 2025
Antwoord van Urban Tropicana
Thanks Mrs. Hyde - we appreciate your review 💚🌿
Always a delight
Always super helpful. Lovely healthy plants, oodles of knowledge and just a fabulous experience!!!
🪴🪴🪴🪴🪴
26 juli 2025
Antwoord van Urban Tropicana
Great to hear Joanne, thanks for taking the time to leave us a review 💚🌿
I came in to the shop looking for a…
I came in to the shop looking for a specific pet friendly plant for a friend’s birthday, who happens to own cats! I was guided by the owner through various options of plants and was amazed at the amount and variety of plants in this compact but beautiful space. Found my small but perfect plant for a special occasion.Thanks for the help and service and for having a unique plant shop.
25 juli 2025
Review zonder uitnodiging
Antwoord van Urban Tropicana
We hope your friend loves the choice of plant Sarah. Thanks so much for taking the time to leave us a review 💚🌿
Amazing
Very pleased with purchase, plant super healthy, well packed and fast delivery
Will shop again
28 juli 2025
Antwoord van Urban Tropicana
Thanks for your review Lorraine 💚🌿
Purchase was in pristine condition
28 juli 2025
Antwoord van Urban Tropicana
Excellent - great to hear, thanks for leaving us a review 💚🌿
Fantastic product and delivery was very…
Fantastic product and delivery was very quick. Great communication, plant arrived very healthy.
23 juli 2025
Antwoord van Urban Tropicana
Amazing, thanks for leaving us a review Jill 💚🌿
Absolutely amazing company ran by the…
Absolutely amazing company ran by the best people I have known.. I havent physically been to the shop but every delivery is perfect.. The knowledge that they give you aswell i wouldnt have the plants i have if it wasnt for them known their stuff.. All plants are healthy and well packed. Never had an issue at all with anything. I have also signed up to the subscription plant each month and you dont know what your getting but again these guys put a wee note in to say how that plant is looked after. Honestly buying plants from these guys you will never be disappointed at all. My indoor jungle is getting on well.
14 juli 2025
Review zonder uitnodiging
Antwoord van Urban Tropicana
We absolutely love this Laura! Thank you so much for taking the time to leave us a review. Glad you like our houseplant subscription service too :-) 💚🌿
First time ordering a plant online
First time ordering a plant online. Was very pleased. Arrived really well packaged and in good condition. Would definitely use them again.
14 juli 2025
Antwoord van Urban Tropicana
Great to hear Kate, thanks for leaving us a review 💚🌿
Antwoord van Urban Tropicana
This is good to hear Juanita - Septembers houseplant subscription plant will be landing soon 💚🌿
My fave plant shop
My fave plant shop! Always such an amazing experience from start to finish, beautiful rare and standard plants… packed with love and care :) …. They go above and beyond to ensure you have a great experience when purchasing, wether it’s you needing a plant, plants accessories, plant care etc , there is never too much to ask as they’ll ensure to help you the best way they can. I’m so glad I discovered Urban and so exciting to continue creating my beautiful indoor jungle of beauties with them :) xx
10 juli 2025
Antwoord van Urban Tropicana
We couldn't have asked for a more positive, in depth review -thank you for taking the time to leave this Nat! 💚🌿
Antwoord van Urban Tropicana
Thanks for leaving us a review David
Beautiful plant and amazing customer…
Beautiful plant and amazing customer service. Would recommend to anyone
2 juli 2025
Antwoord van Urban Tropicana
Thanks so much for your review Charlene 💚🌿
Beautiful plants
Beautiful plants, very well packaged for their journey. Company are very responsive with messages and giving advise on purchases.
2 juli 2025
Antwoord van Urban Tropicana
Great to hear Nicky, happy we have been able to help. Enjoy your plants 💚🌿
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