Loved the dress and material but dress is WAY too short. I got a large and the top fits right but the back lands right below my butt cheeks and my butt isn’t even that big. I already planned to wear i... Toon meer
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It seemed a little more difficult than necessary to track the package. Motel also is quick to reach out for me to take a survey for them but curiously quiet about updating shipping information.
Bedrijf heeft geantwoord
For the last five years I find myself continuing to go back to Motel Rocks for new pieces whether basic tees and tanks or dresses for special occasions. It is a brand that is starting to become a par... Toon meer
Bedrijf heeft geantwoord
Every single clothing item is absolutely beautiful and comfortable too! My package came quite quick and well packaged! I’m already looking forward to order more! Love this place so much!
Bedrijf heeft geantwoord
3,1
Gemiddeld
215 reviews
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Entire process was amazing!
27 mei 2026
Antwoord van us.motelrocks.com
Hi Sherry, thank you for leaving a review. I am so pleased to hear that you have had a good experience and I hope to see you shopping with us again soon!
Motel x
My order has been delayed for atleast a…
My order has been delayed for atleast a week and I have not been getting any updates.
19 mei 2026
Antwoord van us.motelrocks.com
Hi Ashton, I am very sorry to hear that your parcel has not yet arrived - it looks like you have reached out to the customer service team so an advisor will be in touch with you as soon as possible. I apologise for the inconvenience caused.
Motel x
Jeans are fantastic
Jeans are fantastic! Pinstripes on point! Incredible, great quality denim!!!
26 mei 2026
Antwoord van us.motelrocks.com
Hi Tara, thank you for leaving a review. I am so glad to hear that you have been happy with your jeans and I hope to see you shopping with us again soon!
Motel x
My granddaughter loved it
26 mei 2026
Antwoord van us.motelrocks.com
Hi Shell, thank your your review. I am so happy to hear that your granddaughter loved the item and I hope to see you shopping with us again!
Motel x
The quality of the clothing is very…
The quality of the clothing is very poor, which is frustrating given how expensive each piece of clothing is.
26 mei 2026
Antwoord van us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality and pricing will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Antwoord van us.motelrocks.com
Hi Mia, thank you for your review. I am so pleased to hear that you love your dress and hope to see you shopping with us again!
Motel x
Dress quality is great and it’s…
Dress quality is great and it’s adorable!!! Will order again!
19 mei 2026
Antwoord van us.motelrocks.com
Hello, thank you for leaving us a review. I am so glad to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
The process of purchasing online was…
The process of purchasing online was easy; the product was deluvered in a timely manner, and the quality of the product was good.
26 mei 2026
Antwoord van us.motelrocks.com
Hi Kim, thankyou for leaving a review. I am so pleased to hear that you have been happy with your order and the service provided - I hope to see you shopping with us again soon!
Motel x
It says its shipped but not moving at…
It says its shipped but not moving at all. And they sayd it should be delivered by yesterday. Nothing solved
26 mei 2026
Antwoord van us.motelrocks.com
Hi Yelim, I am sorry to hear that you have not yet received your parcel - I can see that you have reached out to the customer service team so an advisor will be in touch with you as soon as possible. I apologise for the inconvenience caused.
Motel x
I have received no information about my…
I have received no information about my order since i have made it.
19 mei 2026
Antwoord van us.motelrocks.com
Hi Rafaelle, I am sorry to hear that you are awaiting your order information - I can confirm that your tracking details were sent to the email provided on 19th May. If you are having any problems please make sure to reach out to the customer service team who can prove you with any further details.
Motel x
Antwoord van us.motelrocks.com
Hi Nina, I am sorry to hear that you have not been happy with the delivery service provided - I can confirm that your parcel was delivered within the timeframe provided. If you have any problems please reach out to the customer service team.
Motel x
Sizing is horrible
Sizing is horrible. Will not buy swim suits from here ever again. Save the money. Material and fit is def not worth $100+…
18 mei 2026
Antwoord van us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and that you have experienced an issue with the sizing - your feedback will be passed on to the relevant teams and I apologise for any inconvenience caused.
Motel x
Stunning Color, Beautiful Top
Stunning Color. I really love the fit of this top, it is easy to wear a bra with, and is very comfortable. I am usually a US 4/AU 6 and I got an XS in this top. It fits well (could have sized to a S but the XS is still great). The fabric is good quality and it is not see-through. Would recommend!!
22 mei 2026
Antwoord van us.motelrocks.com
Hi Ava, thank you for leaving a review. I am so glad to hear that you have been happy with your item and that you would recommend us to others! I hope to see you shopping with us again soon.
Motel x
Wished they were longer
I really loved the jeans, wished they were a bit longer. I ordered the longest pair and they still didn't reach to the end. Also I thought that I already paid for delivery in the beginning because the jeans were so expensive but I had to pay an extra like 26 dollars. Other then that I like the colour but not really worth it if you're tall like Im 6'0 feet.
15 mei 2026
Antwoord van us.motelrocks.com
Hi Abigail, thank you for leaving a review. I appreciate your feedback regarding the lengths available for our jeans and this will be passed on to the relevant teams - we are always working to improve! I apologise for the unexpected delivery charges - in Canada you are required to cover any customs/duty charges upon delivery so I am sorry if this hasn't been made clear in our shipping policy.
Motel x
Everything fit amazing and love how…
Everything fit amazing and love how long the pants are
18 mei 2026
Antwoord van us.motelrocks.com
Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!
Motel x
i love the quality!
20 mei 2026
Antwoord van us.motelrocks.com
Hi Sori, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
great overall
My jeans were too big originally. The return was pretty easy and new pair of jeans came perfectly
20 mei 2026
Antwoord van us.motelrocks.com
Hi Adrieane, thank you for leaving a review. I am so pleased to hear that you have been happy with the returns service provided and I hope to see you shopping with us again!
Motel x
I ordered this dress for my high school…
I ordered this dress for my high school graduation. I payed extra for 2-3 day shipping and it didn’t come on time for my graduation. I ordered it on the 19 and it came on the evening of the 23. Very disappointing.
19 mei 2026
Antwoord van us.motelrocks.com
Hi Nili, I am sorry to hear that your parcel did not arrive when expected - please make sure to reach out to the customer service team if you have any delivery issues as they will be able to take a look into this further for you. I apologise for the inconvenience caused.
Motel x
came in quick
came in quick, looks just like the pictures on the website and the quality is extremely comfy. especially for the mesh shirts, i could sleep in them if i wanted to!!
4 mei 2026
Antwoord van us.motelrocks.com
Hi Carley, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
i didn’t get my package and i can’t…
i didn’t get my package and i can’t even track it. i never buy expensive clothes for myself and this was supposed to be a treat to myself and i have no idea where it is
11 mei 2026
Antwoord van us.motelrocks.com
Hi Danica, I am sorry to hear that you are having trouble with your shipment tracking . It looks like the tracking link provided with your order confirmation has recent updates - if you need any further information please make sure to reach out to the customer service team.
Motel x
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