US Legal Forms Reviews 

135
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 1 van de 5 sterren

Charged me $96 for membership I did not authorize. I did not use the service I only wanted to know what it cost and backed out when I saw what they charged. they charged my PayPal account anyway.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ok So the Yearly cost is a bit of a distraction at first, because you expect to pay the $9 a month to get access to your amazing contracts!!! When i was charged it over drafted my bank account, which... Toon meer

Beoordeeld met 5 van de 5 sterren

Not only did they have all the templates I would need for consulting with other business genres with a very wide, state specific bandwidth, but the one price per month is extremely reasonable and at... Toon meer

Beoordeeld met 5 van de 5 sterren

US Legal Forms is our go-to online site for legal documents. The forms are completely downloadable with detailed explanations and instruction. No walking step by step through an online questionnaire... Toon meer

Bedrijfsgegevens

  1. Juridische dienstverlening

Geschreven door het bedrijf

US Legal Forms is the destination site for consumers, small businesses, attorneys, corporations, and anyone interested in the law, or in need of legal information, products or services.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

135 reviews

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3 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,5

Alle reviews

(135)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Easy to find

Providing what I ask for. The bad thing is having to wait for a code from you to actually get to the form I need to fill out in a hurry.

10 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer Beware!!

Buyer Beware!!! Complete bait and switch. It said $8 per monthly subscription and then it charged me an annual subscription of $96 for 12 months. Looked for a way to cancel it within minutes and then went down a rabbit hole of questions and when I cancelled it it said that my membership would run through 2025 for the full amount. After doing some research online and finding a customer service number someone actually answered the phone and said they couldn’t refund the money because I had (accidentally) downloaded a document so they would have to charge me at least the $39 monthly fee (they said they would refund the balance, let’s see). Reporting them to BBB and my credit card company. Absolutely unethical company that is into tricking unsuspecting consumers and confusing them to hit on payment options that are intentionally deceptive and misleading.

7 maart 2024
Review zonder uitnodiging
Logo US Legal Forms

Antwoord van US Legal Forms

Hello Therese!
Once again, apologies if you found our pricing page confusing. This was NOT our intention, we assure you. The switcher between monthly and annual is intentionally highlighted in orange (the most eye-catching color, we've tested multiple options, actually). Also, this switcher is located on the top of pricing options. Sorry, we really do not know how to make it more obvious without sacrificing the design of the whole page.
At this point, we can confirm that there has been phone communication between yourself and our Billing Support, and that agreement has been reached regarding the partial refund as the difference between annual and monthly charges (it has already been issued).
Regarding activity within the account: unfortunately, on our end, there are no means to check whether you've downloaded the form accidentally or intentionally. The system treats this as active use, hence the charge.
The same person who you talked to on the phone and who arranged a refund for you would be also replying to you on BBB, we already see the complaint registered in the admin panel.

Beoordeeld met 5 van de 5 sterren

The premium membership is the greatest…

The premium membership is the greatest value for really growing my small business. The sales contracts add professionalism and protection to both the customer and the business. The corporate forms really help us stay organized as our LLC grows!

27 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The illegal forms are very useful to me being a general contractor and a subcontractor. It gives me all the legal forms I need for any state. I am working in quick easy to download. The price is great

US legal forms has been a great help to me and my business I’m a general contractor who specializes in large custom homes in commercial building also subcontracting for other general contractors and builders, and these forms have helped me be able to download any legal form that is related to the business or the scope of work. I am performing for a homeowner a business owner or another general contractor. they are easy to print. They are very reasonable on price and has a 12 month monthly payment which is very nice and I would recommend to any business owner to have this complete package and the E sign option. Thank you legal forms for all your help.

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I feel like the site is set up to do a bate and switch

The web site was confusing and I felt that It mispresented what a month subscription costs.
It suggests signing up, 8 dollars monthly, then download the item you want, then cancel the subscription. It was like a bate and switch. Found out that the monthly subscription was actually 40 dollars
BEWARE

31 januari 2024
Review zonder uitnodiging
Logo US Legal Forms

Antwoord van US Legal Forms

Janice hi! Apologies if the interface was confusing for you!
As you can see here (https://www.uslegalforms.com/pricing/), the switcher between monthly and annual options is right above the plans and is highlighted in orange. It also specifically indicates the saving % when you decide in favor of an annual plan.
We've tested multiple options, actually, and these design and color choice seemed to be the most obvious one.
If you, as a user/visitor, have suggestions on how to improve this further, we would gladly consider it! Please email care@uslegal.com. Thank you.

Beoordeeld met 1 van de 5 sterren

$15/mo = $180 / year

I tried to find a legal form and thought I had to sign up first. Since it said $15/mo cancel anytime I tried it. It turned out to be $15/mo for 12 mo or $180/yr. When I tried to cancel they said sorry, we will refund you $121 and charge $59 for 1 month. This was not what I thought I was buying and I see many complaints about this on BBB site.

27 december 2023
Review zonder uitnodiging
Logo US Legal Forms

Antwoord van US Legal Forms

Ron, hi again!
Just went through your communications with our Support, and our reply would remain the same, sorry.
$15/mo = $180 / year is the annual offer, correct, meaning when you pay for the whole year in advance and then use the service for the whole year.
Since your account has registered use of the form(s) and downloads, we are unable to provide a full annual refund for you, thus, we had to charge you on a monthly basis, not the annual one.
Apologies if the conditions were not immediately obvious!

Beoordeeld met 5 van de 5 sterren

Good

It is good if I can get my US Forms figured out and thank you!

30 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This has been so easy to use

This has been so easy to use! All in one spot I was able to get a power of Attorney for an ill parent, a will for her and my family and a deed of trust for a private home equity loan!

30 november 2023
Review zonder uitnodiging

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