US Service Animals Reviews 

16.436
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

What made my experience great? Was to obtain my service dog paperwork and certification to allow my SERVICE DOG "ARCHY" to enter the California State Prison system. Our visit with my brother n law wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wayne was very understanding and kind. His voice was friendly and he didn’t sound annoyed during his customer service. He related his own personal pet related references and previous customer experien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience with Wayne Knight! He was extremely helpful, quick, and attentive throughout the entire process. He made me feel comfortable, took the time to help me, and genuinely seemed to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience speaking with Harvey was awesome. He took the time to let me know all the offers and gave me options. Also, he spoke very clear to understand the process. He made sure I had understood a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg
  2. ook in
  3. Apotheek

Over US Service Animals

Geschreven door het bedrijf

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for an Emotional Support Animal Letter for Housing.

In order to prove that an animal is an emotional support animal, you may be asked to provide documentation from a licensed professional (doctor, psychiatrist, or other mental health professional) stating that the animal is an essential part of treatment for a disability. A landlord or business may ask you to provide a doctor’s note or they could deny you and your emotional support animal.

How does it work?

1. Fill out our no-risk online consultation form.

2. You will be put in touch with a licensed mental health professional in your state.

3. The mental health professional will see if you qualify for an Emotional Support Animal letter for housing.

4. If approved, your letter will be sent via email the same day. If you are denied, you will not be charged.

A doctor in our network may be able to prescribe an emotional support animal with only one phone call. You don’t pay anything unless the mental health professional approves you There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for a Psychiatric Service Animal for airline travel or housing.

There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

How do I get an animal ID?

We also offer animal identification kits which include a certificate and photo ID card for your Service Animal or Emotional Support Animal.

Register for a Service Animal ID

Register for an Emotional Support Animal ID

 

How do I get a vest for my animal?

We offer breathable mesh vests with velcro patches to display "service animal", "emotional support animal" or "do not pet". We also offer many other useful products to help identify your animal as a Service Animal or Emotional Support Animal such as:

Emotional Support Animal Vests
Emotional Support Animal Leashes
Emotional Support Animal Collars
Emotional Support Animal Collar Tags

Service Animal Vests
Service Animal Leashes
Service Animal Collars
Service Animal Collar Tags


Joint Support Supplements for Dogs

No Questions Asked Refunds and Free Order Changes

If you are not completely satisfied with your order, we'll refund it.

If you need to change order details or order info, please let us know and we will fix them for free. You can simply email us at support@usserviceanimals.org with any issues or questions you may have. Additionally, if you aren't completely satisfied with your order, we'll refund it - no questions asked. Just let us know by calling us at (985) 257-2726 or by email at support@usserviceanimals.org.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(16.436)

2.005 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I wasn't looking for travel or housing…

I wasn't looking for travel or housing but it's good to know that I have both. I am looking for a service. Dog was just diagnosed with seizures and my dog seems to give me the warning when they seem to be coming on first thing in the morning so she seemed to be a good candidate. So far my experience with customer service has been Breathe Easy Awesome!
There is no such thing as a dumb question. The only thing you have to worry about is a question you don't ask about cuz if you don't know you don't know until you do know and these people are willing to help you to know. Thank you so much for helping. I look forward to continuing our business.

28 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for your thoughtful review, Jacqueline! We’re so glad to hear that our customer service team has made you feel comfortable asking questions and has been there to provide the guidance and support you need. We truly believe every question deserves an answer, and we’re happy our team has helped make the process easier for you.

We’re also glad to hear you’re enjoying the experience so far, and we appreciate you trusting US Service Animals as you and your dog continue on this journey. We look forward to being here for you!

Beoordeeld met 5 van de 5 sterren

I've been doing business with y'all…

I've been doing business with y'all since 2021 & I've lost 2 of my fur babies, since I became a member, Y'all have seen me through the death of my Chaz &recently I lost my Loki. I really believe you care abt pets or as I like to call them( FAMILY) members! Y'all are very caring & compassionate when it comes to our 4- legged friends & towards their parents(us), Thank you so much for caring & loving so deeply our 4- legged family members! May God Bless you & keep you! 🙏🙏🙏🕊️🕊️🕊️

29 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for sharing such a heartfelt message, Debbie. We’re truly honored to have been there for you since 2021, and we’re deeply sorry for the loss of Chaz and Loki. We know that our four-legged companions are truly family, and we appreciate you allowing us to support you through both the good times and the difficult ones.

Your kind words about our team’s compassion and care mean more than you know. Thank you for trusting US Service Animals and for being part of our family for all these years. We’re sending our heartfelt thoughts to you and keeping Chaz and Loki in our hearts. Thanks from US Service Animals!

Beoordeeld met 5 van de 5 sterren

My customer service experience

Deivra My customer service representative was very helpful and well informed even though I was stressing out on the phone she was very clam and reassuring and I really appreciated that it felt nice to be heard and helped in such a polite way. I would recommend that everyone gets Deivra as there representative she amazing and very professional with a gentle touch I’m very grateful for Deivra help. Then there Teletherapy was great to I felt heard and no judged. I’m so excited my Rex got approval and the process was simple and and I would recommend this service to friends, family, anyone who needs the pet to be an emotional support/service animal us service animal is in my opinion the #1 company and they actually care💯🥰

1 oktober 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Lexi,

Thank you so much for taking the time to share this! We're very happy to hear Deivra made the process feel calm and supportive. Being heard matters, and we'll be sure to pass your kind words along to her. We're also glad your teletherapy session felt welcoming and judgment-free.

Congratulations to you and Rex on your approval! Thank you for recommending us to your friends and family. We're here anytime you need us.

Wishing You The Best,
The US Service Animals Team

Beoordeeld met 5 van de 5 sterren

Wayne was very friendly

Wayne was very friendly, very passionate and very knowledgeable when it came to explaining everything and had no issues repeating it to make sure you completely understood. Keep that passion Wayne! Thank you!

1 oktober 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Carmen!
Thank you so much for your wonderful feedback! We’re thrilled to hear that Wayne provided such a friendly, knowledgeable, and thorough experience. We truly appreciate you recognizing his passion and dedication to making sure our customers feel informed and confident. We’ll be sure to share your kind words with Wayne!
Kind Regards,
US Service Animals Team

Beoordeeld met 5 van de 5 sterren

The ease of the website

The ease of the website, The helpfulness of the staff. I ordered the wrong thing online and called right after, it was like 9:00 pm. I called and the representative heard the panic and the anxiety in my voice and corrected it (I needed the housing letter, instead I ordered something I did not need.) I was in the middle of a move and needed to have them re-certified A.S.A.P.! She corrected it and I received a call the next morning,,, and was emailed the letter, their registration, and certificates within minutes!!! US Service Animals is AMAZING,!!!!!!!!!!!!!!!!!!!! I even told Gemini to save that date and remind me a month before it expires! Thank You!!!!!

29 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for your heartfelt review, RevLon! We’re so glad our team was able to help correct your order and get you the housing letter and other documents you needed so quickly, especially during such a busy and stressful move. It means a lot to know that our team was able to provide the care and support you needed. We truly appreciate your kind words and are grateful you chose US Service Animals!

Beoordeeld met 5 van de 5 sterren

US Service Animals 18 years and counting….

US Service Animals is great!! We now have our 2nd Emotional Support Dog, Yoshie! We have been with US Service Animals for 18 years and will not be going anywhere else! The services they offer are 2nd to none! You can get everything you could possibly need from certifications for your animal, housing documents, identification documents, travel documents, training for your animal, apparel, products, registry, and your own animal portal. The portal is at your fingertips! Like I said, EVERYTHING IN ONE PLACE!!!! To top all this off, the Customer Service is exceptional! Like I said, I’ve been with USSA for 18 years and I can honestly say that I have never had a bad customer service experience, ever! The employees are very, very knowledgeable, professional, personable, accommodating, and efficient. My experiences have all been very genuine! So, I would highly recommend USSA not only for their products and services, but, for their employees!! Well done, USSA!😊🐈‍⬛🦴🤗😍

25 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Hi Lene!
Thank you so much for your incredible review and for being part of the US Service Animals family for 18 years! We’re truly honored to have been there for you and your family through the years, and we’re so happy to welcome Yoshie as your newest emotional support dog!

Your kind words about our services and, especially, our team mean so much to us. We work hard to make sure our clients feel supported, informed, and cared for every step of the way.

Thank you again for your trust, loyalty, and recommendation. We’re so grateful to have you with us and wish you and Yoshie many wonderful years together!
Sincerely,
US Service Animals Team

Beoordeeld met 5 van de 5 sterren

It was very easy to set up get my dog…

It was very easy to set up get my dog listed as an emotional support dog she is the love of my life right now and she keeps me well balanced and I love her very much

1 oktober 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for your kind words, Patricia! We’re so glad to hear that the process was easy and that we could help you and your dog. It’s wonderful to hear how much she means to you and the positive support she brings to your life. We truly appreciate you choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

From the 1st point of contact the team…

From the 1st point of contact the team was very friendly, understanding and knowledgeable. They made sure I understood everything and that I had everything I needed for me and BamBam. I would definitely recommend them.

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you for your wonderful feedback, Shamara! We’re so glad to hear that our team was friendly, knowledgeable, and made sure you had everything you needed for you and BamBam. We truly appreciate your recommendation and are grateful you chose US Service Animals!

Beoordeeld met 5 van de 5 sterren

Gracias por lo que hacen

Gracias por lo que hacen. Son geniales

29 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

¡Muchas gracias, Angela, por sus amables palabras! Nos alegra muchísimo saber que tuvo una experiencia positiva con nosotros. Agradecemos sinceramente su confianza y por elegir a US Service Animals. ¡Estamos felices de poder ayudar!

Beoordeeld met 5 van de 5 sterren

Exceptional service from Anthony…

Exceptional service from Anthony Flores! US Service Animals is top-tier. Anthony was incredibly patient, warm, and attentive to every detail. He is deeply knowledgeable and made the entire process smooth and stress-free by being so helpful at every step. Highly recommended!

28 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Dolores, for your wonderful feedback! We’re thrilled to hear that Anthony Flores provided you with such exceptional, patient, and attentive service. We’ll be sure to share your kind words with Anthony and our team.

We truly appreciate your trust, recommendation, and choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

Amazing company

The staff is amazing, I enjoyed the conversation I had with the phone operator. He was so kind and helpful. He gave me so much advice I’m so upset I can’t remember his name but he was amazing, and my mental health doctor is always a pleasure to speak with. I love this company they are doing gods work.

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Jasmyne, thank you so much for your kind words! We’re thrilled to hear that both our support team and your mental health professional made your experience such a positive one. It means a lot to know that you felt heard, supported, and well cared for throughout the process. We truly appreciate you taking the time to share your experience and are grateful to have been able to assist you.

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

MJ was wonderful

MJ was wonderful. I've been so consumed with grief recently that even a conversation around the loss of my ESA makes me quite emotional. She was very kind and patient with me, and very thorough. I appreciate her so much.

The mental health professional I spoke with was also very kind and personable; I didnt feel like i was talking to a soulless person on the other end of the line. I feel I've gotten the support and services I need at this time.

27 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Megan, thank you so much for sharing your experience with us. We are truly sorry for the loss of your ESA and understand how emotional it can be to talk about such a meaningful loss. We’re grateful that MJ was able to provide the kindness, patience, and care you needed during your conversation. It also means a great deal to hear that your mental health professional made you feel comfortable, supported, and genuinely heard. We’ll be sure to share your thoughtful words with MJ and the team. Thank you for trusting us to support you during such a difficult time.

Warmly.
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Smooth process. Excellent customer service

Customer service was EXCELLENT smooth process .

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Cindy, thank you for the wonderful feedback! We're so glad the process went smoothly and that our customer service team took great care of you. We appreciate you choosing US Service Animals and are always here if you need anything!

Beoordeeld met 5 van de 5 sterren

Very easy process and very nice people…

Very easy process and very nice people to deal with

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Fred, thank you so much for taking the time to share your experience! We're happy to hear the process was easy and that our team made it a pleasant one. Supporting our clients at US Service Animals is what we love to do, and feedback like yours means a lot. If you ever need anything along the way, we're always here to help.

Beoordeeld met 5 van de 5 sterren

Highly recommend & very friendly

Customer service was very courteous and extremely helpful...The staff were very knowledgeable and very helpful...

23 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Marilyn,

Thank you so much for your kind words and recommendation! We’re so glad to hear that you felt welcomed and well taken care of by our team. Providing courteous, knowledgeable, and genuinely helpful support is incredibly important to us, and it means a lot to know that reflected in your experience. We truly appreciate you choosing us and taking the time to share this!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Quamaine Taylor was the best thing that…

Quamaine Taylor was the best thing that has happened to me in I would say the last week. I lost someone very special to me and he just lit me up with joy and kindness. For the first time sense the death of that loved one I have smiled but because of him I did today! I thank him for taking him time with me and being very patient with me! I highly recons he gets a raise!!!!

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

We are so sorry for your loss. Thank you for sharing this with us. It means so much to hear that Quamaine’s kindness and patience brought you a moment of joy during such a difficult time. We’ll make sure he sees your thoughtful words!

Beoordeeld met 5 van de 5 sterren

Taylor was absolutely AMAZING!!

Taylor was absolutely AMAZING!!

His customer service is incredible! I HIGHLY RECOMMEND him as the go to person to talk to! His attentiveness, energy, and patience definitely helped make the right choices and helped me understand everything that I was doing. I definitely made a new friend and I felt like I knew him forever. Thank you Taylor for all you do!

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Bianca, thank you so much for the wonderful feedback! We’re thrilled to hear that Taylor’s attentiveness, patience, and positive energy made you feel comfortable and confident throughout the process.

We’ll be sure to share your kind words with Taylor. Thank you for choosing US Service Animals and for taking the time to recognize his amazing service!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I spoke with Lindsey this morning and…

I spoke with Lindsey this morning and she was a rockstar! Very knowledgeable and got me set up for everything for the same day since I was in a rush! She was such a sweetheart! It was a pleasure talking with her!

25 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Madison!
Thank you for your kind review about your interaction with Lindsey. We are happy to hear that she was able to answer all of your questions quickly and efficiently! We will be sure to share your feedback with her. Thank you for choosing US Service Animals!
Kind Regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Excelente servicio y atención

Excelente servicio y atención

10 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

¡Muchas gracias, Ana, por sus amables palabras! Nos alegra mucho saber que tuvo una excelente experiencia con nuestro servicio y atención. Agradecemos sinceramente su confianza y por elegir a US Service Animals.

Beoordeeld met 4 van de 5 sterren

Photo upload trouble

Everyone went smooth with the order. Up until it asked for me to add photos of my animals. I uploaded images and even cropped it to the specific size and it won't let back out of resizing to complete the upload.

22 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Hi Maranda!
We are happy to hear the ordering process went well for you! We are sorry to hear you are having trouble uploading your pet photo. Please feel free to email us the photo directly and we will apply the photo to your account! You can email it to support@usserviceanimals.org, please include the name of your pet as well as your full name and order number.
Kind Regards,
US Service Animals Team

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