US Service Animals Reviews 

16.438
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

What made my experience great? Was to obtain my service dog paperwork and certification to allow my SERVICE DOG "ARCHY" to enter the California State Prison system. Our visit with my brother n law wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wayne was very understanding and kind. His voice was friendly and he didn’t sound annoyed during his customer service. He related his own personal pet related references and previous customer experien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience with Wayne Knight! He was extremely helpful, quick, and attentive throughout the entire process. He made me feel comfortable, took the time to help me, and genuinely seemed to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience speaking with Harvey was awesome. He took the time to let me know all the offers and gave me options. Also, he spoke very clear to understand the process. He made sure I had understood a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg
  2. ook in
  3. Apotheek

Over US Service Animals

Geschreven door het bedrijf

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for an Emotional Support Animal Letter for Housing.

In order to prove that an animal is an emotional support animal, you may be asked to provide documentation from a licensed professional (doctor, psychiatrist, or other mental health professional) stating that the animal is an essential part of treatment for a disability. A landlord or business may ask you to provide a doctor’s note or they could deny you and your emotional support animal.

How does it work?

1. Fill out our no-risk online consultation form.

2. You will be put in touch with a licensed mental health professional in your state.

3. The mental health professional will see if you qualify for an Emotional Support Animal letter for housing.

4. If approved, your letter will be sent via email the same day. If you are denied, you will not be charged.

A doctor in our network may be able to prescribe an emotional support animal with only one phone call. You don’t pay anything unless the mental health professional approves you There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for a Psychiatric Service Animal for airline travel or housing.

There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

How do I get an animal ID?

We also offer animal identification kits which include a certificate and photo ID card for your Service Animal or Emotional Support Animal.

Register for a Service Animal ID

Register for an Emotional Support Animal ID

 

How do I get a vest for my animal?

We offer breathable mesh vests with velcro patches to display "service animal", "emotional support animal" or "do not pet". We also offer many other useful products to help identify your animal as a Service Animal or Emotional Support Animal such as:

Emotional Support Animal Vests
Emotional Support Animal Leashes
Emotional Support Animal Collars
Emotional Support Animal Collar Tags

Service Animal Vests
Service Animal Leashes
Service Animal Collars
Service Animal Collar Tags


Joint Support Supplements for Dogs

No Questions Asked Refunds and Free Order Changes

If you are not completely satisfied with your order, we'll refund it.

If you need to change order details or order info, please let us know and we will fix them for free. You can simply email us at support@usserviceanimals.org with any issues or questions you may have. Additionally, if you aren't completely satisfied with your order, we'll refund it - no questions asked. Just let us know by calling us at (985) 257-2726 or by email at support@usserviceanimals.org.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(16.438)

2.005 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

There was everything I needed with…

There was everything I needed with great information

19 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Hi Sue, thank you for sharing your experience! We’re so glad you found everything you needed and that the information provided was helpful. We truly appreciate you choosing US Service Animals!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Neal was the attendant that helped me…

Neal was the attendant that helped me and he’s was the up most helpful! Great service

19 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Taylor, thank you so much for the kind words! We're happy to hear Neal took such great care of you, we'll be sure to pass along your feedback to him. We appreciate you taking the time to share your experience with US Service Animals!

Beoordeeld met 5 van de 5 sterren

Priscilla was great

Priscilla was great, extremely helpful and understanding. 10/10

18 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for the wonderful feedback, Kennedy! We’re thrilled to hear that Priscilla was so helpful and understanding throughout your experience. A 10/10 is an amazing compliment, and we’ll be sure to share your kind words with her!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Easy and helpful

16 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much for your feedback, Valeen! We’re happy to hear that you found the process easy and helpful. We appreciate you choosing US Service Animals and are always here if you need anything along the way!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

They were amazing my previous ESA…

They were amazing my previous ESA letter was denied 2 times. I explained I’m on a limited budget and dont have health insurance and just not a fan of medications the Dr had a great conversation with me and sent me my letter I was approved the next day!

17 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

George, thank you so much for sharing your experience! We’re glad our team was able to listen to your concerns, work with your circumstances, and make the process feel comfortable and supportive. It’s wonderful to hear that you had such a positive conversation with your provider and received the documentation you needed so quickly. Thank you for trusting US Service Animals to assist you!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Albert the best dude ever!

I got Albert on and he has been the most helpful person and soooo relatable he was so kind and informative and took his time making sure I understood everything and was so cool to talk to. Felt like a close friend who genuinely wanted to help me. I highly recommend him.

16 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Johnny, thank you so much for sharing this! We love hearing that Albert made your experience feel comfortable, informative, and genuinely personal. Taking the time to make sure you feel heard and understand everything is exactly the kind of support we want to provide. We’ll be sure Albert sees your awesome feedback and gets the recognition he deserves!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I had a great experience working with…

I had a great experience working with Chae! She assisted me with the process of registering my dog as an emotional support animal and made everything feel smooth and easy to understand. Chae was kind, friendly, patient, and very knowledgeable. She took the time to answer my questions and made sure I felt supported throughout the process. I truly appreciate her help and would recommend her to anyone needing guidance and support!

16 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Speshial!
Thank you so much for sharing your experience! We’re so happy to hear that Chae was able to make the process easy, comfortable, and stress-free for you. We’ll be sure to share your kind words with her. Thank you for trusting US Service Animals and for your thoughtful recommendation!
Warm Regards,
US Service Animals Team

Beoordeeld met 5 van de 5 sterren

He was very known about what he knew…

He was very known about what he knew about the company and your rights. Easy to understand and patient with you.

15 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hello Corine,

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that our representative was knowledgeable about the company and your rights, while also taking the time to explain everything clearly and patiently.

We truly appreciate your kind words and your business. We’ll be sure to share your feedback with the team and recognize the great service you received.

Beoordeeld met 5 van de 5 sterren

Wayne did such a great job

Wayne did such a great job, I really am thankful for his time and help. I may have explained something personal but he understood my DV situation and really helped me out. God Bless.

17 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Irasema! We’re incredibly glad Wayne was able to listen with compassion and provide the support you needed during such a personal situation. We’ll be sure to share your kind words with him. Thank you for trusting us to be there for you!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Priscilla was a tremendous help and…

Priscilla was a tremendous help and very understanding and easy to talk to. She is very knowledgeable and had an answer to every question I asked! Very smooth process!

17 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you, Nnamdi! We love hearing that Priscilla made everything feel smooth and easy while making sure all your questions were answered. We’ll be sure to celebrate this wonderful shoutout with her!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I had the pleasure of speaking with Chae!

I had the pleasure of speaking with Chae. They were so kind and welcoming throughout this process. They explained everything perfectly and repeated themselves with out rebuttal. I was nervous about the process but Chae did an amazing job helping me out!

17 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Stephanie! 🎉 We’re thrilled to hear Chae made your experience feel welcoming, comfortable, and easy! We’ll be celebrating this wonderful shoutout with Chae. 🐾💙

Warm regards,
US Service Animals Support Team

Beoordeeld met 4 van de 5 sterren

Very pleased with your service and…

Very pleased with your service and support. However, for a 70-year-old lady, I found your website a little difficult to navigate. However, it was very easy to talk through “chat” with an associate to resolve my issues. Thank you for your help, kindness and patience with an elder lady. I am very pleased with the services I received and appreciate your company following up on my needs and concerns. Others may find your website easier to navigate, which is the reasoning for 4 stars. Otherwise, I would have rated 5 stars and do appreciate the ease of communicating with a “live” person who was extremely knowledgeable and helpful. Thank you for checking in on me and my service Yorkie, Biscuit! God Bless.

13 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for this incredibly thoughtful review! It means so much to hear that our team was able to provide the patience, kindness, and knowledgeable support you deserved. We’re especially happy that connecting with a live associate through chat made getting the help you needed a little easier.

We also truly appreciate your feedback about navigating our website. We want every part of the experience to feel as easy and supportive as speaking with our team, and feedback like yours helps us continue to improve.

Please give sweet Biscuit some extra love from all of us! 🐾 It has been our pleasure checking in on you both, and we’re so grateful you chose US Service Animals. Wishing you and Biscuit many happy days together!

Warm regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I spoke with Chae and she was very…

I spoke with Chae and she was very helpful! Thank you again!

17 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Savanna, thank you for sharing your experience! We’re so glad Chae was helpful and provided the support you needed. We’ll be sure to pass your kind words along to her!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Nhil was super supportive and very…

Nhil was super supportive and very helpful when it came to making sure I got what I needed. Customer service was incredible.

16 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Eric, thank you for sharing your experience! We’re so glad Nhil provided the support and guidance you needed while delivering incredible customer service. We’ll be sure to share your kind words with him!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Kristina S.- Customer service care:)

I cannot say enough good things about Kristina S. and the customer service she provided me. I was extremely upset when I called, and she handled the entire situation with so much patience, compassion, and understanding. She genuinely listened to me and made me feel like she actually cared about what I was going through, which meant more to me than she probably realizes.

Kristina went above and beyond to understand my situation and make sure my issue was completely resolved. But honestly, it was the way she treated me throughout the entire conversation that stood out to me the most. She was incredibly kind, reassuring, and understanding at a moment when I really needed it. I got off the phone feeling so much better than I did when I called.

She truly blessed me today, and I am so grateful that she was the person who answered my call. Kristina is exactly what amazing customer service should look like. She deserves so much recognition for the way she treats people and for how well she handled my situation. Thank you SO much, Kristina!! You are amazing!

15 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Reese, thank you so much for sharing such heartfelt feedback about Kristina! We’re incredibly happy to hear that she was able to provide the patience, compassion, and reassurance you needed during a difficult moment. Knowing that Kristina truly listened, took the time to understand your situation, and helped you leave the conversation feeling better means so much to us.

We’ll be sure to share your kind words with Kristina and make sure she receives the recognition she deserves. Thank you for trusting us with the opportunity to help and for taking the time to recognize the care she provided!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Wayne is the man!!!

Wayne took the time to walk me through the entire process after I made a mistake on my end. He was absolutely amazing from start to finish—knowledgeable, patient, and incredibly helpful throughout the whole process.

If I could request to work with Wayne every single time, I absolutely would! He made what could have been a stressful situation feel easy and straightforward.

5 stars all the way to Wayne! ⭐⭐⭐⭐⭐ He deserves all the recognition!

16 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

JaQuay, thank you so much for the fantastic feedback! We love hearing that Wayne was able to turn what could have been a stressful situation into an easy and straightforward experience. His patience, knowledge, and willingness to walk you through the entire process are exactly the level of support we strive to provide.

We’ll be sure Wayne receives the recognition he deserves for making such a positive impression. Thank you for choosing us and for taking the time to celebrate a member of our team!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ 5/5

⭐⭐⭐⭐⭐ 5/5

I had such a wonderful experience with Wayne! He was extremely helpful, friendly, and kind from the very beginning. I explained my situation to him, and he immediately offered to assist me and made sure I felt taken care of.

Wayne went above and beyond to make sure I received the same provider, and he followed through exactly as he said he would. What really stood out to me was that he even stayed on the phone with me while I went to Dollar General to complete a cash upload. That level of patience and dedication truly meant a lot to me.

He also made sure to explain all of the discounts and options that were available to me, so I felt informed throughout the entire process. He was professional, patient, reassuring, and genuinely seemed to care about helping me.

I would absolutely recommend Wayne to anyone! 10/10 service all around. He was amazing, and I’m very grateful for the time and effort he put into helping me. Thank you so much, Wayne! ❤️

16 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Claudaija, thank you so much for taking the time to share such thoughtful feedback about Wayne! We’re thrilled to hear how patient, kind, and dedicated he was throughout your experience. It’s wonderful to know that he took the time to understand your situation, explain your available options, and stay with you throughout the process to make sure you felt supported every step of the way.

We’ll be sure Wayne receives your kind words and recognition. Thank you for trusting us to assist you and for recommending our team!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

These people are very nice

These people are very nice, conversational , and helpful

16 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Rose, thank you so much for the kind words! We’re happy to hear that our team was friendly, conversational, and helpful throughout your experience. We truly appreciate you choosing us and taking the time to share your feedback.

Warmly,
US Service Animals Support Team

Beoordeeld met 1 van de 5 sterren

Would give a 0 if I could

Would give a 0 if I could. I was just looking into registering my pet as an emotional support animal and was filling out the forms to see about the process. I got a call from the company pressuring me into paying for their services and trying to sign me up for a consultation with a therapist to get a doctors note. I had to repeatedly say that I wanted to talk to my husband first before they gave up and said they’d call the next day only after acting like I was dumb for wanting to think about it. I will not be using this company and do not recommend anyone else to use it. Do your research before going to any company to register your pet as an esa so you don’t get scammed.

14 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Hi Kay,

We’re genuinely sorry to hear that your experience with our team left you feeling pressured or uncomfortable. We understand that choosing services for yourself and your animal is an important decision, and you should feel comfortable taking the time you need to consider your options and discuss them with your family.

Your feedback matters to us, and we’d truly appreciate the opportunity to better understand what happened and address your concerns. We’ve reached out through Trustpilot for a little more information that will help us locate your interaction and review your experience personally. If you feel comfortable sharing those details, we’d be grateful for the opportunity to connect with you and better understand your experience.

Thank you for sharing your feedback and giving us the opportunity to listen.

Kind regards,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Thanks!

Very helpful and friendly. Thank you!

14 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much, Trystan! We’re delighted to hear that you had such a helpful and friendly experience with our team. It truly means a lot to us that you took the time to share your kind words. We appreciate the opportunity to assist you and are always here whenever you need us!

Warmly,
US Service Animals Support Team

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