US Service Animals Reviews 

16.438
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

What made my experience great? Was to obtain my service dog paperwork and certification to allow my SERVICE DOG "ARCHY" to enter the California State Prison system. Our visit with my brother n law wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wayne was very understanding and kind. His voice was friendly and he didn’t sound annoyed during his customer service. He related his own personal pet related references and previous customer experien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience with Wayne Knight! He was extremely helpful, quick, and attentive throughout the entire process. He made me feel comfortable, took the time to help me, and genuinely seemed to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience speaking with Harvey was awesome. He took the time to let me know all the offers and gave me options. Also, he spoke very clear to understand the process. He made sure I had understood a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg
  2. ook in
  3. Apotheek

Over US Service Animals

Geschreven door het bedrijf

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for an Emotional Support Animal Letter for Housing.

In order to prove that an animal is an emotional support animal, you may be asked to provide documentation from a licensed professional (doctor, psychiatrist, or other mental health professional) stating that the animal is an essential part of treatment for a disability. A landlord or business may ask you to provide a doctor’s note or they could deny you and your emotional support animal.

How does it work?

1. Fill out our no-risk online consultation form.

2. You will be put in touch with a licensed mental health professional in your state.

3. The mental health professional will see if you qualify for an Emotional Support Animal letter for housing.

4. If approved, your letter will be sent via email the same day. If you are denied, you will not be charged.

A doctor in our network may be able to prescribe an emotional support animal with only one phone call. You don’t pay anything unless the mental health professional approves you There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for a Psychiatric Service Animal for airline travel or housing.

There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

How do I get an animal ID?

We also offer animal identification kits which include a certificate and photo ID card for your Service Animal or Emotional Support Animal.

Register for a Service Animal ID

Register for an Emotional Support Animal ID

 

How do I get a vest for my animal?

We offer breathable mesh vests with velcro patches to display "service animal", "emotional support animal" or "do not pet". We also offer many other useful products to help identify your animal as a Service Animal or Emotional Support Animal such as:

Emotional Support Animal Vests
Emotional Support Animal Leashes
Emotional Support Animal Collars
Emotional Support Animal Collar Tags

Service Animal Vests
Service Animal Leashes
Service Animal Collars
Service Animal Collar Tags


Joint Support Supplements for Dogs

No Questions Asked Refunds and Free Order Changes

If you are not completely satisfied with your order, we'll refund it.

If you need to change order details or order info, please let us know and we will fix them for free. You can simply email us at support@usserviceanimals.org with any issues or questions you may have. Additionally, if you aren't completely satisfied with your order, we'll refund it - no questions asked. Just let us know by calling us at (985) 257-2726 or by email at support@usserviceanimals.org.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(16.438)

2.005 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience

I’m so sorry for not remembering her name but she was very nice and very helpful and I could understand her when she spoke to me. Thank you US Service Animals

13 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Jordan, thank you so much for sharing your experience! No apology needed—we’re simply happy to hear that our team member was kind, helpful, and communicated everything clearly. We’ll be sure to share your appreciation with our team!

Thank you for choosing US Service Animals and trusting us to assist you. We’re grateful to have you as part of our community!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Their Customer service is great and all…

Their Customer service is great and all the staff are very friendly and helpful.

8 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Theresa, thank you so much for your kind words! We’re delighted to hear that you’ve had a great experience with our team and found everyone friendly and helpful. Providing caring, supportive service is incredibly important to us, and we truly appreciate you taking the time to share your experience.

Thank you for choosing US Service Animals. We’re always happy to be here when you need us!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I had a great experience with the lady…

I had a great experience with the lady that called me. She was very knowledgeable. The only thing is I only received an ID card . Didn't get the collar or the id tag in my package. That was very disappointing.

2 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Juanita, thank you for sharing your feedback with us! We’re so glad to hear that you had a great experience with our representative and found her knowledgeable and helpful. We’re sorry, however, that your collar and ID tag were missing from your package, and we completely understand your disappointment.

We’ll be reaching out directly to review your order, address the missing items, and work toward a resolution with you.

Thank you for choosing US Service Animals. We truly appreciate the opportunity to make this right!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I worked with MJ to sign up

I worked with MJ to sign up, and she was absolutely amazing throughout the whole process. She took the time to explain everything to me and go over all of my options, which made me feel really comfortable and confident in my decision.

Honestly, if it wasn’t for MJ, I don’t think I would have felt as comfortable as I did. She has such a genuine and caring energy, and you can tell she truly cares about helping people. She really made me trust the company and feel like I was in good hands.

Thank you so much, MJ!

13 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Josh, thank you so much for sharing your experience! We’re thrilled to hear that MJ made the sign-up process comfortable and reassuring by taking the time to explain everything and walk you through your options. Your kind words about her genuine and caring approach mean so much to us, and we’ll be sure to share your recognition with MJ.

Thank you for trusting us and for choosing US Service Animals. We’re grateful to have you with us!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

The representative was knowledgeable and very helpful and she answer all of my questions.

The representative was very helpful she listened and help me . She advised me how the service could help me. I appreciated all of the help and and would definitely refer your company.

8 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Renee, thank you so much for sharing your experience! We’re delighted to hear that our representative was knowledgeable, attentive, and able to answer all of your questions while helping you understand how our services could support you. Your recommendation means a great deal to our team, and we truly appreciate the opportunity to assist you.

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Christina was wonderful!!

Christina was wonderful!!! She guided me through the process and answered all my questions. My order was placed on September 3, I received it on the 8th. I’m very happy with the service. I would highly recommend it.

3 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Nada! We’re thrilled to hear that Christina provided such a wonderful experience and was there to guide you through the process while answering all of your questions. We’re also so glad your order arrived quickly and that you’re happy with the overall service.

Your recommendation truly means a lot to us, and we’ll be happy to share your kind words with Christina. Thank you for trusting US Service Animals to be part of your journey.

Wishing you and your animal many happy moments together!
US Service Animals Support Team

Beoordeeld met 4 van de 5 sterren

This would be 5 stars but I didn't get…

This would be 5 stars but I didn't get the scheduled call from the psychologist yesterday so I don't have the new letter for the next 12 months, to give my landlord.

10 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Diana, thank you for bringing this to our attention. We’re sorry your scheduled consultation did not take place as expected. After reviewing your information, we identified an issue with your account that may have impacted the process. We’ll be reaching out to you directly to assist further and help get everything back on track so you can move forward with your renewal.

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Aaron baker was very informative and…

Aaron baker was very informative and thorough, the overall process was very easy and smooth. Thank you us service animals and Aaron baker.

11 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Cameron! We’re thrilled to hear that Aaron Baker made the process easy and smooth for you. It’s wonderful to know that he was informative, thorough, and able to provide the guidance you needed throughout your experience.

We truly appreciate you taking the time to recognize Aaron and share your feedback. Thank you for choosing US Service Animals!

US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Courtney’s service was excellent

Courtney’s service was excellent! She answered all my questions and was very nice, great listener and compassionate . I really appreciated her professionalism and honesty. Thank you Courtney!

11 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Kameron! We’re thrilled to hear that Courtney provided such an excellent experience. It’s wonderful to know that her compassion, professionalism, honesty, and willingness to listen made you feel supported and that she was able to answer all of your questions.

We truly appreciate you taking the time to recognize Courtney and share your experience with us. Thank you for choosing US Service Animals!

US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

I spoke with MJ

I spoke with MJ, who performed my consultation, and she was absolutely fantastic. She was very kind and caring and got me what I needed so that my animals are protected to be my emotional support for when I get into a new house.

11 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Theresa, thank you so much for sharing your experience! We’re thrilled to hear that MJ made your consultation feel caring and supportive. Having a provider who truly listens and understands your needs can make all the difference, and we’re so glad MJ was able to help you through the process. We’ll be sure to share your kind words with her!

Warmly,
US Service Animals Support Team

Beoordeeld met 4 van de 5 sterren

Digital Certification

The process was super easy but I am in need of a digital certificate and I am not able to get one after my order.

11 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Hi Averi,

Thank you for sharing your feedback! We’re glad to hear the process was super easy. We apologize for the trouble you’ve experienced with accessing your digital certificate. We’d be happy to look into this and help get it resolved for you.

Please reach out to our support team so we can assist you with obtaining your digital certificate. We appreciate your patience and apologize for the inconvenience.

Beoordeeld met 5 van de 5 sterren

Being seen and heard as a person

Being seen and heard as a person, not just a disability or someone to tolerate to collect a check.

10 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Hi Zach!
Thank you for providing your feedback. We are happy to hear that you had a positive experience with our team. We strive to always treat our customers with the dignity and respect they deserve.

Beoordeeld met 4 van de 5 sterren

Great Customer Service

The help from all the usserviceanimals.org was amazing! The therapy consulting session I received was not the best, I paid extra money for the session for it to last less than five minutes. Other than that, everything was awesome, great customer service.

10 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you for your feedback! We strive to always provide a positive customer experience. We are sorry to hear that you had less than satisfactory experience with the therapy consulting session and we hope have the opportunity to provide you with a more positive experience in the future.
US Service Animals Team

Beoordeeld met 5 van de 5 sterren

Amazing support team

Wayne K was my initial representative. He was helpful and told me about all offers without being pushy. He was even able to point me in the right direction when my leasing office’s pet verification partner was giving me issues. It took a month of going back and forth with USSA and the partner but every USSA representative has been helpful in the process. USSA has helped my pet and I get the support we need. They are kind and care about our housing situation. Thank you to all that helped us!

6 augustus 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much, Syd, for sharing such a thoughtful and detailed review! We’re truly grateful to hear that Wayne K and the rest of our team were able to support you throughout the process. We know that navigating housing and pet verification can sometimes be frustrating, so we’re especially glad our representatives remained patient, helpful, and compassionate every step of the way.

It means so much to know that US Service Animals helped you and your pet get the support you needed. We’ll be sure to share your kind words with Wayne and the entire team. Thank you for trusting USSA and allowing us to be part of your journey!

Beoordeeld met 5 van de 5 sterren

Priscilla did a wonderful job of taking…

Priscilla did a wonderful job of taking care of me and my families need and making sure I had everything I needed. I appreciate you, Thanks Devin

10 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Devin, for taking the time to share your wonderful experience! We’re so happy to hear that Priscilla took such great care of you and your family and made sure you had everything you needed. We truly value your trust and appreciate your kind words. We’ll be sure to pass along your compliments to Priscilla!

Beoordeeld met 5 van de 5 sterren

Christina was the best :)

Christina was so extremely helpful! We had a great chat about my animals and she was great at explaining everything I needed to know. She was also really good at reassuring me when I expressed concerns any concerns and she help ease my anxiety.

10 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Sasha, for your kind and thoughtful review! We’re so happy to hear that Christina was able to provide you with the guidance, reassurance, and compassionate support you needed. We know navigating the process can sometimes feel overwhelming, so it’s wonderful to hear that Christina took the time to explain everything clearly and make you feel comfortable. We’ll be sure to share your kind words with her! Thank you for trusting US Service Animals. 🐾❤️

Beoordeeld met 5 van de 5 sterren

Great customer service …

Robert was so incredibly kind and very helpful!

10 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Malinda, for your wonderful review! We’re delighted to hear that Robert provided you with such kind and helpful service. We truly care about making every client feel supported and valued, and we’ll be sure to share your kind words with Robert. Thank you for choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

Priscilla was an amazing representative…

Priscilla was an amazing representative that gave me all the details clearly and was very friendly. Thank you!

10 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Marjani, thank you so much for sharing your experience! We’re thrilled to hear that Priscilla was friendly, clear, and made sure you had all the information you needed. We’ll be sure to share your kind words with her!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Excellence in all areas!

As always, excellence in all areas! The staff at USSA is kind, compassionate, empathetic and professional! The team you have taking care of clients is above reproach. I keep coming back because USSA has earned my trust and loyalty.

4 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much, Cindy, for your heartfelt review and continued trust in US Service Animals! ❤️ It means so much to know that our team has consistently made you feel cared for, supported, and respected.

Our goal is always to serve our clients with kindness, compassion, empathy, and professionalism, and we’re incredibly grateful that you’ve experienced that firsthand. Your loyalty truly means the world to our entire team. Thank you for choosing USSA—we’re honored to have earned your trust! 🐾

Beoordeeld met 5 van de 5 sterren

Courtney l

Courtney l
Did a fantastic job handling my needs and getting my dog fully serviced in under 30 minutes extremly happy!

10 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much for your wonderful review! We’re thrilled to hear that Courtney provided fantastic service and was able to take care of your needs so quickly. At US Service Animals, we’re committed to making the process as smooth and convenient as possible. We truly appreciate your kind words and support! 🐾❤️

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