US Service Animals Reviews 

16.438
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

What made my experience great? Was to obtain my service dog paperwork and certification to allow my SERVICE DOG "ARCHY" to enter the California State Prison system. Our visit with my brother n law wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wayne was very understanding and kind. His voice was friendly and he didn’t sound annoyed during his customer service. He related his own personal pet related references and previous customer experien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience with Wayne Knight! He was extremely helpful, quick, and attentive throughout the entire process. He made me feel comfortable, took the time to help me, and genuinely seemed to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience speaking with Harvey was awesome. He took the time to let me know all the offers and gave me options. Also, he spoke very clear to understand the process. He made sure I had understood a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg
  2. ook in
  3. Apotheek

Over US Service Animals

Geschreven door het bedrijf

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for an Emotional Support Animal Letter for Housing.

In order to prove that an animal is an emotional support animal, you may be asked to provide documentation from a licensed professional (doctor, psychiatrist, or other mental health professional) stating that the animal is an essential part of treatment for a disability. A landlord or business may ask you to provide a doctor’s note or they could deny you and your emotional support animal.

How does it work?

1. Fill out our no-risk online consultation form.

2. You will be put in touch with a licensed mental health professional in your state.

3. The mental health professional will see if you qualify for an Emotional Support Animal letter for housing.

4. If approved, your letter will be sent via email the same day. If you are denied, you will not be charged.

A doctor in our network may be able to prescribe an emotional support animal with only one phone call. You don’t pay anything unless the mental health professional approves you There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

Apply for a no-risk consultation from a Licensed Mental Health Professional to see if you qualify for a Psychiatric Service Animal for airline travel or housing.

There’s absolutely no risk to you, so give us a call at (985) 200-3521 or fill out our online consultation form.

How do I get an animal ID?

We also offer animal identification kits which include a certificate and photo ID card for your Service Animal or Emotional Support Animal.

Register for a Service Animal ID

Register for an Emotional Support Animal ID

 

How do I get a vest for my animal?

We offer breathable mesh vests with velcro patches to display "service animal", "emotional support animal" or "do not pet". We also offer many other useful products to help identify your animal as a Service Animal or Emotional Support Animal such as:

Emotional Support Animal Vests
Emotional Support Animal Leashes
Emotional Support Animal Collars
Emotional Support Animal Collar Tags

Service Animal Vests
Service Animal Leashes
Service Animal Collars
Service Animal Collar Tags


Joint Support Supplements for Dogs

No Questions Asked Refunds and Free Order Changes

If you are not completely satisfied with your order, we'll refund it.

If you need to change order details or order info, please let us know and we will fix them for free. You can simply email us at support@usserviceanimals.org with any issues or questions you may have. Additionally, if you aren't completely satisfied with your order, we'll refund it - no questions asked. Just let us know by calling us at (985) 257-2726 or by email at support@usserviceanimals.org.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(16.438)

2.005 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

My fiancé has ordered from this company…

My fiancé has ordered from this company before and absolutely loved it and so have some friends as well for receiving esa documents. However I did place an order 2 weeks ago now and still have not received my documentation, but did receive a survey in my email about it. I’m just confused and want to find my documentation!

10 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Hi Antionio!
Thank you for your feedback regarding your shopping experience with us. We will be reaching out via email with more information regarding your order.
US Service Animals

Beoordeeld met 5 van de 5 sterren

Such a pleasure speaking with MJ today…

Such a pleasure speaking with MJ today helping me renew my ESA letter for my kitty cat TJ. I appreciate her reminding me of all my rights and benefits that come with having an emotional support animal with them. Thanks a bunch MJ!

8 september 2026
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Logo US Service Animals

Antwoord van US Service Animals

Thank you for your kind feedback, Angel! We are very happy to hear that MJ was able to help you with your renewal and let you know about the benefits of registering your animal as an emotional support animal.
Thank you for choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

Very kind professional ,helpful to get…

Very kind professional ,helpful to get my puppy a emotional support animal highly recommend them Thanks very much 💙🩵🦋

3 september 2026
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Antwoord van US Service Animals

Thank you for your kind feedback, Cindy! We are very happy that our team was able to help you register your puppy while providing a positive experience. We strive to always remain professional and helpful.
Thank you for choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

Experience

Amazing service and knowledgeable staff

6 september 2026
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Logo US Service Animals

Antwoord van US Service Animals

Thank you for your kind feedback, Brenda! We are happy to hear you had a good experience with our team and that they were able to answer all of your questions.
Thank you for choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

Denver was amazing in helping me get…

Denver was amazing in helping me get everything I needed.

8 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much for your kind words! We’re thrilled to hear that Denver was amazing and made sure you got everything you needed. We’ll be sure to share your wonderful feedback with Denver and the team.

Thank you for choosing US Service Animals and for taking the time to share your experience with us!

Beoordeeld met 4 van de 5 sterren

I’m a bit confused

I’m a bit confused. I got an email I was cancelled, so I called, and they could not find where or why I was cancelled. I checked my statement, and have been charged. The lady said call tomorrow, something about it had only been 5 days, and she couldn’t do anything till tomorrow. So as I said I’m confused.

8 september 2026
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Antwoord van US Service Animals

pattygroverI’m a bit confusedI’m a bit confused. I got an email I was cancelled, so I called, and they could not find where or why I was cancelled. I checked my statement, and have been charged. The lady said call tomorrow, something about it had only been 5 days, and she couldn’t do anything till tomorrow. So as I said I’m confused.

Beoordeeld met 5 van de 5 sterren

I left a review when I initially signed…

I left a review when I initially signed up. I do not remember the lady I spoke with, but she was very understanding and listened to me rattle on about why I needed my dog.

3 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much for sharing your experience with us! We’re glad to hear that our representative took the time to listen, understand your situation, and make you feel heard. We know that sharing your story can be important, and we’re happy that you felt supported throughout the process.

We truly appreciate your trust in US Service Animals and thank you for taking the time to leave us another review!

Beoordeeld met 5 van de 5 sterren

Wonderful experience and great service

Wonderful experience and great service. Everything was handled professionally and in a timely manner.

4 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for your kind feedback! We’re thrilled to hear that you had a wonderful experience and received great service. We’re especially glad that everything was handled professionally and in a timely manner.

We truly appreciate you taking the time to share your experience and thank you for choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

A Wonderful experience,

You guys were wonderful at making this process both enjoyable and easy to understand. Your representatives were extremely kind, understanding, and accommodating. Shout out to John especially. He was a delight. I will definitely be recommending you in the future. Thank you for your hard work at ensuring the safety of our pets!

6 september 2026
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Antwoord van US Service Animals

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience with US Service Animals was enjoyable, easy to understand, and supported by a caring and accommodating team.

A special thank you for recognizing John! We’re so happy to hear that he was a delight to work with and made such a positive impression. We’ll be sure to share your kind words with him and our team.

Thank you for your trust, your recommendation, and for allowing us to be part of your journey. We truly appreciate you!

Beoordeeld met 5 van de 5 sterren

Wayne Knight!

Wayne Knight!! That’s all I can say!! He provided me great service, talked me through getting scheduled with a professional, explained the Fair Housing Act, and was overall an amazing helping hand. I’m so glad he connected with me. Customer Service was great, he heard my situation and gave me the best route.

7 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that Wayne Knight provided you with such exceptional service and support. It’s wonderful to know that he took the time to listen to your situation, explain the Fair Housing Act, and guide you through the scheduling process with a professional.

We truly appreciate your kind words and are so glad Wayne was able to connect with you and help you find the best route forward. We’ll be sure to share your recognition with him and our team. Thank you for choosing US Service Animals!

Beoordeeld met 5 van de 5 sterren

Great Service

I called 2 times the women who answered where very helpful. The 2nd time I called I wanted to purchase, what I could afford. I was not pushed to buy what I could not afford. I also had issues at my end sending a picture of my dog they were very patient with me. Thank you all again!

4 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Linda, thank you so much for sharing your experience with us! We’re especially happy to hear that our team listened to what worked for your budget and helped you choose what was right for you without making you feel pressured. That kind of trust and comfort is incredibly important to us.

And we know technology doesn’t always cooperate when we need it to, so we’re glad our team could be patient and help you through getting your pup’s picture submitted, too!

Thank you for trusting us to help you and your dog, Linda. We truly appreciate your kind words and will be proud to share them with our team!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

My experience was awesome with you…

My experience was awesome with you guys, just waiting to receive my paperwork in the mail...

5 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Annette, thank you so much for sharing this with us! We’re so happy to hear that you had an awesome experience with our team. We know receiving your paperwork is an exciting final piece of the process, and we appreciate your patience while it makes its way to you.

Thank you for trusting US Service Animals to be part of this journey with you. We’re grateful to have you with us!

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

My renewal was so easy!

My renewal was so easy! The person I spoke to was kind, helpful, and it was so nice to hear that my renewal was free for this next year! Would highly recommend US Service Animals for your service animal needs!

2 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much, Kelly! 💙🐾 We’re thrilled to hear that your renewal was easy and that our team was kind and helpful throughout the process. We’re especially glad you enjoyed the benefit of a free renewal this year! Thank you for recommending US Service Animals and for continuing to trust us with your service animal needs. ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

The agent was amazing

The agent was amazing. Incredibly sweet and very helpful. I would give a 10 star review if I could! She was great! Give this sweet woman a raise!

6 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Samantha, this absolutely made us smile! Thank you so much for sharing such wonderful feedback. We love hearing that your agent made you feel genuinely cared for and was able to make your experience such a positive one.

A 10-star review if you could? We’ll definitely make sure your sweet shoutout makes its way to her — including the raise recommendation! 😊

Thank you for trusting US Service Animals and for making our day with your kind words!

Warmly,
US Service Animals Support Team

Beoordeeld met 4 van de 5 sterren

Everything about the experience was…

Everything about the experience was pretty good but I did receive a call and the person on the phone didn’t make it a good experience. They were kind of rude, it really didn’t seem like they were paying any attention to the question I asked, and dismissed me when I said I had everything filled out online and that I was just waiting for my next paycheck to come in before I continued. Also when I asked to call them back because they had called me in the middle of work, they just said okay and hung up on me. Definitely made me feel like I was an inconvenience to them trying to make a sale. Everything else was great, the online website was simple and easy to follow but the phone call was not a good experience at all.

1 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Faith, thank you for taking the time to share both the good and the not-so-good parts of your experience with us. We’re glad the online process was simple and easy to navigate, but we’re genuinely sorry that your phone conversation left you feeling dismissed and like an inconvenience. That’s certainly not how we want anyone to feel when speaking with our team.

You deserved to have your questions heard and your circumstances respected, especially after explaining that you were at work and simply needed a little more time before moving forward. We appreciate you trusting us enough to share this feedback. We’ll be reaching out to you directly so we can learn more about what happened and address your concerns appropriately.

Warmly,
US Service Animals Support Team

Beoordeeld met 5 van de 5 sterren

Victor made everything easy and stress…

Victor made everything easy and stress free. The process was great!

6 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you, Liam! We're so glad to hear Victor made the process easy and stress-free for you. We'll be sure to pass along your kind words to him!

Thank you for choosing US Service Animals , we're so glad we could make things simple for you!

Beoordeeld met 5 van de 5 sterren

I worked with MJ to sign up and she was…

I worked with MJ to sign up and she was amazing at the whole process of explaining and giving me all the options. Really if it wasn’t for her I wouldn’t feel so comfortable. Her genuine caring energy made me trust the company. Thanks so much 😍

3 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you so much for sharing this! We're so happy to hear MJ made the sign-up process feel comfortable and gave you all the information you needed to make the right choice. Her genuine care truly shines through, and we'll be sure to let her know what a difference she made for you!

Thank you for trusting US Service Animals, we're so glad to have you with us!

Beoordeeld met 5 van de 5 sterren

Nheil was very helpful and walked me…

Nheil was very helpful and walked me through everything!

5 september 2026
Review zonder uitnodiging
Logo US Service Animals

Antwoord van US Service Animals

Thank you, Jessica! We're so glad to hear Nheil made the process easy and walked you through everything step by step. We'll make sure he knows how much his help was appreciated!

Thank you for choosing US Service Animals, we're always happy to help whenever you need us!

Beoordeeld met 5 van de 5 sterren

Priscilla was very helpful and I…

Priscilla was very helpful and I appreciate the customer service support she provided. Thank you !!!

5 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much! We're happy to hear that Priscilla took great care of you and provided the support you needed. We'll be sure to pass along your appreciation to her, it will absolutely make her day!

Thank you for choosing US Service Animals, and please don't hesitate to reach out if you ever need anything else. We're always here for you!

Beoordeeld met 5 van de 5 sterren

Cayman was amazing

Cayman was amazing! Process was soothing ans simple Thank you!

3 september 2026
Review zonder uitnodiging
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Antwoord van US Service Animals

Thank you so much for your kind words! We’re so happy to hear Cayman was able to make the process feel smooth and simple. We truly appreciate you choosing US Service Animals and taking the time to share your experience!

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