Utillian Reviews 

130
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is my first dab pen ordered the hot wax axe and utillian 6 . Directions were online to download and we're excellent explaining how to use which is great for a first time dabber. The hot wax axe... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a dry herb device for a while. It was ok, but I still preferred to smoke. This Utillian is....well, WOW. Easy to load, easy to use, easy to clean. Great display. I will probably buy another... Toon meer

Beoordeeld met 1 van de 5 sterren

Ich empfehle niemandem Ich empfehle niemandem, etwas von dieser Marke zu kaufen. Der Kundenservice ist miserabel und Ersatzteile fehlen. Seit vielen Monaten warte ich darauf, ein Mundstück & Hitzesch... Toon meer

Beoordeeld met 5 van de 5 sterren

The product is fantastic. Made with great quality. Comes with 2 coils which is great for swapping out while the other coil is being cleaned. The extra gaskets are great. The loader is what sets this... Toon meer

Bedrijfsgegevens

  1. Vaporizer winkel

Geschreven door het bedrijf

Discover Utillian: Leaders in Premium Vaping Technology. We're committed to providing high-quality, dependable, and user-friendly vaporizers. Experience the difference with Utillian's advanced designs and exceptional performance.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 22% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(130)

87 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

This is my third....the first two…

This is my third....the first two lasted years before the flashy lights....#3 I used twice=worked great....four hours later came flashy lights....

26 oktober 2025
Logo Utillian

Antwoord van Utillian

Hello G,

We’re sorry to hear about the issues with your unit. Following your feedback, our team reached out and requested additional information to help resolve the matter, but we haven’t heard back.

Please feel free to follow up on your pending support request #196394, and we’ll be happy to assist further.

Best regards,
Utillian

Beoordeeld met 1 van de 5 sterren

I’ve been trying to contact this…

I’ve been trying to contact this company for a week and a half. I bought two utility eights one of them broke less than a year. They refused to refund the yellow and broken in three days and they refused to refund it. I spent 45 minutes on the phone yesterday and they hung up on me and they refused to call me back today. This is the worst company I’ve ever dealt with and they still haven’t got back to me.

31 oktober 2025
Logo Utillian

Antwoord van Utillian

Hello Adam,

Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced. After checking with our support team, we’re glad to see that your issue has been assisted and resolved.

If you need any further assistance, you can always respond directly to your support request #195018, and we’ll be happy to help.

Best regards,
Utillian Customer Care

Beoordeeld met 1 van de 5 sterren

SCAM advised a vape pen sent a battery…

They advised a vape pen sent a battery its a scam and way over priced nothing and said would send a return instead i got this review go figure and kept telling me to look at page 9 and read small print which said it was complete machine and they don't sell anything to make it work again go figure

23 oktober 2025
Logo Utillian

Antwoord van Utillian

Hello Jennifer,

Thank you for sharing your feedback. The item purchased was the Utillian 50, which is a 510-thread battery designed for use with cartridges. This information is listed on the product page, and our team also clarified this when you reached out to support.

Regarding a return, we provided instructions via support request #195507 on November 4th to help facilitate a return if you wished to proceed but never heard back.

We appreciate your understanding and are always happy to assist with any further questions.

Best regards,
Utillian

Beoordeeld met 5 van de 5 sterren

Well made & designed

This is my first time vaping, I researched many before buying the 621. It’s very easy to use, the temp control, the session timer, the 5 clicks to turn it on and off not to sure about that but easy enough to master. Cleaning was easy enough didn’t take long which is a nice feature because it will have to be done a lot. Now only time will tell on its durability.

15 oktober 2025
Beoordeeld met 1 van de 5 sterren

I purchased a Utillian unit 06OCT25

I purchased a Utillian unit 06OCT25. The first week and 4 uses were uneventful.
System worked very well.
Then, problem. The air flow stopped, I determined the problem was inside the glass retort. Submerged in alcohol and cleaned, worked 2 uses.
YOUR distributor says " make video of AIR FLOW"
They just thought it was funny. I thought about making a video of me Pharting and tell him to just smell it. I ordered a new glass directly from Utillian. I also ordered Puffco Peek, realizing YOUR distributor was not an ordinary person.
I have not even tried to use the unit.........I will make a YouTube video for Utillian, making sure everyone knows to buy from an honest reliable sales company. No disrespect in any way to Utillian, but the online sales company needs to go sell used lawnmower in DECEMBER/JANUARY.

6 oktober 2025
Logo Utillian

Antwoord van Utillian

Hello Scott,

We’re sorry to hear about the frustration you experienced. We completely understand how inconvenient it is when a device doesn’t perform as expected.

For warranty claims, our support team typically requests a short video demonstrating the issue. This is standard practice across the industry and helps us properly assess the device and determine if it’s defective. It’s never meant to be dismissive, and we appreciate your patience with the process.

If you’d like further assistance, we’d be happy to help — you can follow up with your support request #193657, and our team will work with you directly to resolve the matter.

Thank you for sharing your feedback, and we hope to provide a smoother experience moving forward.

Best Regards,
Utillian

Beoordeeld met 5 van de 5 sterren

Ahmed K: the GOAT

Ahmed K. was extremely helpful and resolved all of my issues with the Utilian 8 v2. He helped me with two different issues, and his instructions were clear, respectful, and concise, and did not beat around the bush. He helped me with my warranty claim and then answered all of my questions about how to avoid future issues! He's the best! Reward Him!!

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought a utillian 421

I bought a utillian 421, its ceramic chamber cracked open and the manufacturer and canadian distributor both denied any support and / or exchange.

1 oktober 2025
Review zonder uitnodiging
Logo Utillian

Antwoord van Utillian

Hello Bahram,

We’re sorry to hear about the trouble you experienced with your device. After reviewing your request and the photos you provided to our customer service, it looks like the ceramic chamber has unfortunately sustained damage after significant use. Since the unit is outside of its warranty coverage, it isn’t eligible for a replacement at this stage.

That said, we absolutely understand how frustrating this must feel. As a gesture of goodwill, our team has offered you a discount toward your next purchase, and we’d be happy to help guide you toward a device that may better suit your needs or the same make and model moving forward.

If you’d like to discuss this further, please don’t hesitate to reach back out to our customer service team on your request #191131—we’re here to help.

Thank you again for your feedback.

Kind Regards,

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