Vaaroom Ltd Reviews 

578
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Repeat guest! Top-notch as always, a brilliant motorhome and brilliant service from A-Z. Thanks to the Vaaroom team for an amazing experience. Will definitely use you in the future, as always.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent Company, 2nd year using them for a festival close to where they are located in Romford Good quality motorhomes and great customer services Will be booking again next year

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we stil... Toon meer

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Beoordeeld met 5 van de 5 sterren

Excellent service from Romford depot and head office. Clean, reliable vehicles. Have hired twice now ( VW campervan ) . On trip was to Scotland, and my most recent was the Cotswolds. No issues at all.... Toon meer

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Bedrijfsgegevens

  1. Camperverhuurbedrijf

Geschreven door het bedrijf

The UK's No. 1 Motorhome Hire Company


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

578 reviews

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4,6

Alle reviews

(578)

25 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Cyclepaths

All the staff have been very accommodating and helpful Amy, Sharon and Paul. The Camper Van was just perfect for our support vehicle for the cyclists who were cycling from Cardiff to Edinburgh in aid of Motor Neurone Disease appeal.

9 februari 2023
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thanks Richard we are very happy to hear that all the staff were up to the standard we expect and for such a worthy cause. Please let us know if we can help again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent customer services and the…

Excellent customer services and the motorhome was spotless. Our 12 days went without any hic-ups what-so-ever. We will definitely be using Vaaroom Ltd in the future.

29 december 2022
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Antwoord van Vaaroom Ltd

Thank you Dave great to see that the 12 days of Christmas offer went well for you and that the team ensured the van and the service was 5 star. We cannot wait to welcome you and family & friends again very soon.

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, Victor and Paul went above and beyond.

Highly recommend the campervans I took my family and friends and it was our first experience and one we will be doing again!

30 december 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you David for taking the time to write this review we very much appreciate your feedback. I will of course thank Viktors and Paul personally and we cannot wait to welcome you and your friends and family very soon.
We currently have an offer code FREEZE15 valid on bookings made by end of January 2023 which has the benefit of 2022 frozen prices and our maximum discount guarantee of 15%. Combined this means this is guaranteed to be the cheapest booking rate for 2023. See you soon and thanks again.

Beoordeeld met 5 van de 5 sterren

Just completed the NC500 around Scotland …

4th time hiring a Motor home from Vaaroom just did the NC500 around Scotland
Amazing trip we wouldn’t have considered it without the motorhome .
Fantastic service from start to finish
Booking is really easy .
Katie was polite and clear about how the van functioned and checking over the van on our return was a simple affair .
I will defiantly hire again we have already viewed the 7 berth for next time and I will be recommending Vaaroom to my friends and anyone considering Hiring a motor home .

3 januari 2023
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Jason great to have you back once again. NC500 is extremely popular and a once in a lifetime experience for many people. We also offer Campervans which are perfect for completing this unique experience. We cannot wait to welcome you and family and friends again on the very near future.

Beoordeeld met 5 van de 5 sterren

Awesome experience

Its was my first time hiring a motor home and didnt know much about its functions but Viktor provided me with everything I would need to know to have a awesome experience.

17 december 2022
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Antwoord van Vaaroom Ltd

Thank you Aaron for taking the time to write this review we really appreciate it. I will personally thank Viktors for his dedication to our 5 Star Guest experience. We cannot wait to welcome you and family and friends back very soon. Happy Christmas from the Vaaroom team.

Beoordeeld met 5 van de 5 sterren

Fabulous Time

Hi we had a great time in the van travelling the south coast of Wales. Booking process was easy, the van was clean and the heating and hot water worked perfectly which were vital due to the weather. We would definitely use this company again. Small disappointment would be the kitchen equipment. Firstly no teaspoons. No bowls to use for cereal/soup/puddings. No mugs for coffee or tea. Also only plastic cups ( not great for the gin and tonic ) and plastic cutlery too. Easy upgrades please Vaaroom just pop to B&M. Otherwise 5 star thank you very much

25 november 2022
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Antwoord van Vaaroom Ltd

Thank you Stephen for the constructive feedback and we have listened. Next season we will be upgrading our kitchen equipment and and cutlery/crockery as you are not the only Guest to provide this feedback. Please try us again next Spring/Summer and we will have implemented this upgrade to our service. We cannot wait to welcome you and family and friends again very soon, please let everyone know we have an amazing deal over Xmas and New Year 12 nights for just £300!!! Enter code 12DXMAS when booking and get 12 nights for the price of 6!!

Beoordeeld met 5 van de 5 sterren

First time hiring from Vaaroom and will…

First time hiring from Vaaroom and will DEFINATELY do it again.
Excellent price, customer service and the motor home was very clean.

Niki, was on call to assist with any queries and he sent useful videos.

i cant really complain!

21 november 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you J for taking the time to write this review and I will thank Niki personally for his assistance. Great to see that price and Guest service were at the 5 star level we expect. We cannot wait to welcome you and family and friends again in the near future. Check out our 12 Days of Christmas offer 12 nights for just £300 creating a self contained annex for family or friends over the festive period.

Beoordeeld met 5 van de 5 sterren

Second time hiring a Motorhome from…

Second time hiring a Motorhome from Vaaroom. We hired a 6 berth one this time after hiring a 2 berth first time. Big plus point for 6 berth is oven and bigger fridge / freezer. Van and service excellent again. Big thank you to Sharon, Amy, Katie and the team.

7 november 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Glen for taking the time to write a review we really appreciate your returning to Vaaroom again. I will thank Sharon, Amy, Katie and her team personally for their continued Guest service excellence and we cannot wait to welcome you and family and friends again in the very near future. We have 12 Days of Christmas offer for just £300 you can take any van for 12 days so maybe we will see you again in December thanks.

Beoordeeld met 5 van de 5 sterren

Perfect for a mini break

Everything was perfect from my initial enquiries right through to collection and drop off. Having not used a motorhome before I had my concerns, but everything was so simple. Handover including instructions took around 20 mins. The motorhome was very clean and comfortable. Ideal for a long weekend for two of us. I was surprised how easy it was to drive. Just a couple of things that could be a little better
1) the plates and cutlery etc was a very basic plastic picnic set - I understand the need for unbreakables but the set was really basic, no bowls or mugs. If I was to do this again I would ensure I had my own set.
2) we couldn't get the TV to tune any stations, some "neighbours" gave some tips but couldn't get it working. Luckily we had dvds with us for the rainy days.
3) The hose pipe to fill the water had the wrong attachment for the site we stopped on. Hose was a hoselock but the site needed the screw on attachment. We managed to borrow an attachment on the site the next day, but couldn't fill with water on our arrival as the offices where already closed.
I would definitely rent from Vaaroom again

29 oktober 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Jennie great feedback and we are listening. We are upgrading our kitchen equipment and our hoses for next season as we have had a few Guests give us this feedback and we want to keep improving. We cannot wait to welcome you and family and friends again next year with the upgrades. See you soon.

Beoordeeld met 5 van de 5 sterren

Top service from start to finish

Top service from start to finish. Sharon, Amy and Katie....THANK YOU!.

We're looking forward to hiring from you very soon.

5 star performance.

31 oktober 2022
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Antwoord van Vaaroom Ltd

Thank you Jason great to see you mention the whole team and I will thank them personally also. We cannot wait to welcome you and family and friends for another 5 star experience very soon.

Beoordeeld met 5 van de 5 sterren

Nice service by phone and with pick up…

Nice service by phone and with pick up and return motorhome:) many thanks, see you next time

22 oktober 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Mr Kwapis for taking the time to write this review we very much appreciate it and we cannot wait to welcome you and family and friends again in the very near future.

Beoordeeld met 5 van de 5 sterren

Great service from Vaaroom

Great service from Vaaroom. Excellent vehicle, easy to drive, and economical for its size.
2 points could improve the experience: a) a vehicle handbook, and b) info about how the tune in the tv.
I know the info is online, but not everywhere has internet access (we went to the west coast of Scotland)

6 september 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you David for taking the time to write a review and we will ad your recommendations to our end of season review as we are always looking at ways that we can improve We cannot wait to welcome you and your family and friends again very soon.

Beoordeeld met 5 van de 5 sterren

Vaaroom in Keltly was perfrct.

Vaaroom in Keltly was perfrct.. beautiful motorhome. It was out first time to motorhome so really appreciated the indepth intro to the vehicle along with all hints and tips.

Marie the manager at Vaaroom kelty is simply amazing. Her knowledge houmour and patience really added to out experience. She was so helpful at all stages of out hire and would be wone of the main reasons I would choose to use Vaaroom to hire a motorhome in future

29 september 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you for taking the time to write a review I will thank Marie and her team personally and we look forward to welcoming you and family and friends in the future.

Beoordeeld met 4 van de 5 sterren

The Ruffian Rovers go Scotland.

We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we still managed. Good job I watch Jamies One Pot Wonders. Wish we had a microwave! A bugbear was no way of knowing the level of water in the tank - needs a sensor near it. Fantastic experience and we will come back again because The Highlands are calling. Thanks Marie and Al and all The Varoom Team.

22 september 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Carlos I will thank Marie and Ali for their excellent Guest service once again. Thank you for the feedback, it helps us to improve our Guest service levels and we will discuss these in detail in our end of season review. We look forward to welcoming you and family and friends in the future.

Beoordeeld met 5 van de 5 sterren

Two Birth Motorhome.…

We hired the two-birth motorhome for a long weekend and I must say the people we dealt with at Vaaroom were brilliant. Answered all our questions and assured me that our dog would be welcome in the van. The van had everything we needed. My only issue was that the plates, mugs and cutlery were plastic, but that's a personnel thing and easy to stop and buy what we wanted. I am more than happy to give a 5-star review and recommend the motorhomes to our friends and family.

16 september 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Charlotte, we provide plastic cutlery and plates/cups for safety reasons especially for pets and children. We love pets and this year we made the decision not to charge extra as they are a part of any family, just like children. We cannot wait to welcome you and family and friends and pets again in the very near future.

Beoordeeld met 5 van de 5 sterren

Travel Vaaroom Style

Booking, collection and drop off were all really simple procedures. The Motorhome itself was scrupulously clean and in excellent condition. I would definitely recommend and use them again.

16 september 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you Debbie great to see that the Motorhome and service were up to our very high standards we cannot wait to welcome you and family and friends again very soon.

Beoordeeld met 5 van de 5 sterren

We have never used Vaaroom before but I…

We have never used Vaaroom before but I will be using them again for sure. The Vans are in very good condition and very clean, all of the fleet fairly new. The team was amazing right from the start with Sharon taking the booking, the team that got it ready and Katie for the excellent handover and signing the motorhome back in. We left our vehicle there while away and they have a very secure site, this was piece of mind while we was away

1 september 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thanks Ian I will thank Sharon and Katie personally for extending our Guest service excellence once again. We cannot wait to welcome you and family and friends again very soon.

Beoordeeld met 5 van de 5 sterren

Vaaroom Coventry

Very helpful staff, motor home handover and return were handled quickly and professionally.

30 augustus 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thanks Michael for taking the time to write a review we are very happy that you received our 5 star service. We cannot wait to welcome you and family and friends again the very near future.

Beoordeeld met 4 van de 5 sterren

Great week

Great week, fully equipped motorhome. big burner was not working which was a bit frustrating for cooking meals as we relied solely on the small burners.
no other issues and friendly staff:)

23 augustus 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you for taking the time to write a review I will look into the issue with the gas burner and ensure the next Guest does not have the same issue. We cannot wait to welcome you and family and friends again in the near future and we will look to provide a fully functioning van for you then.

Beoordeeld met 5 van de 5 sterren

Thank you….

Just want to say thank you to Katie, Victor and the rest of the team at Vaaroom for their help and guidance in making a good holiday a great holiday! Thank you everyone, great service from start to finish! Loved it!!

29 augustus 2022
Review zonder uitnodiging
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Antwoord van Vaaroom Ltd

Thank you for taking the time to write a review Del I will once again thank Katies and Victor personally for continuing their dedication to Guest service excellence. We cannot wait to welcome you and family and friends again very soon.

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