What a great company, bought an expensive bag from them and when there was a delivery problem they went over and above. Would highly recommend and thank them and their staff for their brilliant custom... Toon meer
Bedrijf heeft geantwoord
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We had a very small delivery window and the case arrived on time. Having used the Samsung case was very hard wearing and looked just as good when we returned after 11 weeks traveling on local transpor... Toon meer
Bedrijf heeft geantwoord
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Toon meer
Bedrijf heeft geantwoord
The colour I ordered went out of stock, but I had a phone call to apologise and confirm new stock would be in next week. Didn't need it urgently so that was fine. And bag arrived the following week... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Contactgegevens
Verenigd Koninkrijk
- 0207 126 8211
- info@valiseluggage.co.uk
- valiseluggage.co.uk
4,8
Uitstekend
475 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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i'd been looking around for a new…
i'd been looking around for a new luggage set. these ones were the best value ones and lovely as well. i'm pleased with my purchase
29 augustus 2025
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
DPD Issue
Easy shopping experience. Product great. Paid for Saturday delivery on Friday. Parcel only just turned up on following Tuesday.
5 september 2025
Quick delivery and well priced.
Cheaper than other sites rucksack was delivered well packed and a day quicker than expected.
28 augustus 2025
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
Great design and colour, pity about the lock instructions
Great design and colour. The only problem was the instructions for changing the lock code. Luckily I eventually found a You Tube video produced by a guy who had had the same problem. His instructions were quite clear. Incidentally no one at Samsonite answered my email query. I am now looking forward to taking my new case to North Africa.
4 september 2025
Prompt and efficient
4 september 2025
Antwoord van Valise Luggage
Thank you for leaving such a great review for us!
Excellent customer service and super…
Excellent customer service and super quick delivery
4 september 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Great communication and quality product.
1 september 2025
Antwoord van Valise Luggage
Thank you for leaving such a great review for us!
Easy, efficient, good value
Good range of choice, competitive prices, efficient processing of order, super fast delivery. Even better, got a discount which made my suitcase (even including Saturday delivery postage costs) cheaper than anywhere else I’d seen it.
29 augustus 2025
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Fast and efficient service.
28 augustus 2025
Strong and beautiful
I bought two peices of this beautiful luggage. It is really good quality and looks gdeat. Very strong, although the first time they went through the airport both picked up some damage in the form of dents and scrapes.
26 augustus 2025
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
lack of response for refund request
I requested to refund and return the product, but no reply or acknowledgement 6 days later
18 augustus 2025
Antwoord van Valise Luggage
Dear Jon
Due to being closed over the Bank Holiday weekend it has caused a slight delay. We do apologise.
I can see a QR code for the return of your product was sent over to you yesterday. Once we receive the item back you will receive the refund.
Any questions please reach out and sorry once again for the delay in sending over the return QR
Kind regards
Incredible
Incredible, great service. I had an issue with delivery, contacted the company and they got it sorted straight away. Item delivered next day, great service and product
18 augustus 2025
Antwoord van Valise Luggage
Thank you for leaving such a great review for us!
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Antwoord van Valise Luggage
Thank you for leaving such a great review for us!
I’m a vulnerable person and I’m…
I’m a vulnerable person and I’m travelling on my own on the next trip. My previous suitcase was too difficult for me to manage on my own . This suitcase is much more manageable and I can extend it without too much trouble.
14 augustus 2025
Antwoord van Valise Luggage
Thank you for leaving such a great review for us!
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us!
Great chioces
Great chioces, easy to order and quick delivery. Would definately use again.
8 augustus 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
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