What a great company, bought an expensive bag from them and when there was a delivery problem they went over and above. Would highly recommend and thank them and their staff for their brilliant custom... Toon meer
Bedrijf heeft geantwoord
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We had a very small delivery window and the case arrived on time. Having used the Samsung case was very hard wearing and looked just as good when we returned after 11 weeks traveling on local transpor... Toon meer
Bedrijf heeft geantwoord
Speedy delivery of suitcases. Pleased with quality of Bric luggage but haven’t actually tested them yet. Was a little alarmed to read Bric only guarantee for lifetime if bought from them directly …... Toon meer
Bedrijf heeft geantwoord
The colour I ordered went out of stock, but I had a phone call to apologise and confirm new stock would be in next week. Didn't need it urgently so that was fine. And bag arrived the following week... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Contactgegevens
Verenigd Koninkrijk
- 0207 126 8211
- info@valiseluggage.co.uk
- valiseluggage.co.uk
4,8
Uitstekend
475 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very happy a lovely addition to our…
Very happy a lovely addition to our samsonite collection 🤗
13 oktober 2025
Frustratingly the case that I ordered…
Frustratingly the case that I ordered was found to be defective before despatch but an alternative better replacement was offered and despatched in time for my trip.
14 oktober 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Please choose another courier rather than DPD
Please choose another courier. DPD driver claimed I wasn't at home when I was, he didn't even enter the driveway. I had to call DPD customer service several times to get the bag re-delivered but they only did so to a collection point nearby, not to my home.
13 oktober 2025
Delivered with speed.
15 oktober 2025
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
Fast delivery
Fast delivery, great product.
Huge box used for packaging- wasteful and unnecessary.
2 oktober 2025
Quick delivery, Happy customer.
Easy website to use and order.
Good choice of product, although I was looking for something specific.
Delivery arrived quicker than expected.
26 september 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very fast free delivery
Very fast free delivery. Competitive prices. Recieved mine next day.
19 september 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
This was the 3rd suitcase I've brought…
This was the 3rd suitcase I've brought from this company, very fast delivery, great range of colours. ( other companies had " non sold" drab colours) price was cheaper than that big online store that begins with an "A"
8 september 2025
Antwoord van Valise Luggage
Dear Daniel
Thank you so much for buying again from us! We love when customers are happy and we see repeat orders.
Kind regards
Valise Luggage
Great Service!
Great service, fast delivery. I even made an error ordering the wrong size and Valise helped me get promptly sorted at the last minute! Love my suitcase also :)
23 september 2025
Antwoord van Valise Luggage
Amazing glad we sorted it. Thank you for leaving such great feedback!
Don't pay for next day delivery on a Friday.
A good website and easy to use, however, I Paid next day delivery £4.95 on a Friday only to realised later that delivery is not available on Saturday or Sunday. This was not clear before choosing to pay for this option. TBF it appears via tracking that the company dispatched the item immediately but DPD did not deliver until 12noon Monday. Effectively 4 days later.
Clearer information should be given at checkout. Nice item delivered in the end
19 september 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Easy ordering and fast delivery
Easy ordering and fast delivery. Great quality suitcase.
15 september 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Great service & price
Great price and fast delivery, would definite use Valise again. Lovely Samsonite cases- incredibly light and so easy to walk with. Great to spot at the baggage reclaim. Love the colour but wouldn’t choose that again as one trip away and they are marked and look dirty and the marks won’t clean off- so I’m disappointed in that, but cases themselves are great and can’t fault the company - I was the one who chose the pale pink colour!
8 september 2025
Antwoord van Valise Luggage
Thank you for leaving such great feedback!
Super experience
Super experience - fast delivery. Thank you we love our new Samsonite luggage
11 september 2025
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Antwoord van Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
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