Vaneyo Reviews 

91
•
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Totally lacking in any communication skills. Obviously selling volume licenses that have been grossly overused. Microsoft even recognizes them as "not valid product codes". Now waited two days for a... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased four packages from Vaneyo. One of these caused some confusion, as Vaneyo did not have the Package I wanted. They were very honest about everything, and very quickly propose... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered Microsoft office 2016 for my windows7 machine (yes an old project machine), unfortunately it would not install due to a missing " Kernel32.dll" file. Vaneyo gave me instructions on how to over... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a MS Office product at a great price but had trouble getting the license key to work. It kept saying that I had two installations and was only allowed 1. I contacted support via email and t... Toon meer


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(91)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

SKAMMERS UPDATED...

I purchased a 2024 version of MS Office. They took my money just fine. I was sent an email to download the app and key to use for activation. Imagine my surprise when the download offered every version EXCEPT ENGLISH. I have emailed repeatedly. All I get is another email telling me how to install. l told them the issue is language, not installation. REPEATEDLY. If they cannot do that, please refund my money. Just more of the same old thing. STAY AWAY FROM THEM

2 februari 2026
Review zonder uitnodiging
Logo Vaneyo

Antwoord van Vaneyo

We have received your message and we sincerely apologize for the frustration this has caused.

We understand that the issue is related to the language version, not the installation steps. The previous link you accessed was associated with the key activation process, not the correct English software package.

We have now sent you a new email with the correct English version download link for Microsoft Office 2024, including clear instructions to ensure everything installs properly.

Please check your inbox (and spam/junk folder just in case).

Again, we are very sorry for the confusion and inconvenience. We are here to resolve this fully and make sure you receive exactly what you purchased. If you have any difficulty with the new link, please reply directly and we will assist you immediately.

Beoordeeld met 1 van de 5 sterren

AVOID - THEIR SERVICES DONT WORK!!!

I purchased a Microsoft package back in June and since then, I've been inundated with issues from the start. The product key worked initially however, within a few weeks I couldn't used the packages as they stopped working. I contacted customer services and was sent another activation code which did not work.

During the course of 2 months, I went back and forth with customer services trying new product keys which failed to work. Finally I was sent one which did work however, that was only for around a month.

I would avoid Vaneyo, their services may be cheap, but what's the point if their products don't work - it's pointless.

6 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased a Windows 10 Pro license…

I purchased a Windows 10 Pro license from Vaneyo.com and immediately faced problems. When I tried to activate the key, I received the error that the license had already been used on another device. This means they sold me a code that was not valid for exclusive use.

When I contacted their support, instead of solving the issue, they claimed I was using the “wrong system.” That is simply not true. If it was the wrong version of Windows, I would have received an “incompatible version” error. Instead, the system clearly showed that the license was already in use elsewhere – proof that the key was not legitimate.

This experience was frustrating and felt very dishonest. I paid for a valid product and received something completely different. I strongly advise others to stay away from this website. If you need a Windows license, buy from Microsoft directly or from an authorized reseller.

23 augustus 2025
Review zonder uitnodiging
Logo Vaneyo

Antwoord van Vaneyo

We’re sorry to hear about your experience and understand your frustration.

The activation message you described can sometimes appear when the installed Windows edition does not match the license type being used (for example, attempting to activate a Pro key on a Home edition). In such cases, Windows may display different activation errors depending on the system state.

We genuinely want to resolve this for you. To do that, we need to confirm the exact Windows edition currently installed on your device (Windows Home, Pro, etc.). Once we have that information, we can provide the correct key or guide you through the proper upgrade steps immediately.

Please contact our support team directly with a screenshot of your Windows version (Settings → System → About), and we will make this right as quickly as possible.

We stand behind our products and are committed to resolving any activation issues for our customers.

Beoordeeld met 1 van de 5 sterren

Will never use this company again

Will never use this company again.
Never solved my problem and did not get a Refund.

26 juli 2025
Logo Vaneyo

Antwoord van Vaneyo

We’re truly sorry to read your feedback and regret that you feel this way about your experience.

Our goal is always to resolve every issue fully, whether through technical assistance, replacement, or refund when applicable. We never intend to leave a customer without a solution.

Unfortunately, without your order details, we are unable to review what happened in your specific case. We kindly invite you to contact our support team directly with your order number so we can investigate immediately and work toward a proper resolution.

Customer satisfaction is extremely important to us, and we remain committed to assisting you.

Beoordeeld met 1 van de 5 sterren

Selling non-valid product keys

Microsoft Office would not activate because the product key sold to me by Vaneyo had already been used. Vaneyo did not reply to my emails asking for help. The Vaneyo telephone number for help diverted to an automated voice messaging service and Vaneyo did not ring me back. The Vaneyo web site appears to be down.

21 juli 2025
Review zonder uitnodiging
Logo Vaneyo

Antwoord van Vaneyo

We are very sorry to read your review and sincerely apologize for the experience you described.

If a product key shows as already used, this is typically caused by a version mismatch or activation method issue, and in such cases we always provide a replacement key or direct activation assistance. We never intentionally leave activation issues unresolved.

We take claims of unanswered emails very seriously. Sometimes messages are filtered to spam folders or replies fail to deliver, but we are always committed to responding to our customers.

We kindly ask you to contact us again directly with your order number so we can urgently review your case and provide a proper solution, whether that means activation support, replacement, or refund where appropriate.

Customer satisfaction is extremely important to us, and we are ready to resolve this matter promptly.

Beoordeeld met 1 van de 5 sterren

its a scam

its a scam. the key which they sent was already used. tried to contact them but no luck. called many times somebody answers the call and just say who are you and then hangs up

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, far exceeded expectations

I purchased Outlook 2021 Professional from Vaneyo and unfortunately had an issue with importing my contacts into the Address Book.
I contacted Vaneyo who were excellent in answering my emails by return and offering possible solutions until the issue was resolved. Their service far exceeded what I thought it would be and I can't praise them highly enough.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Software wouldn’t download and they…

Software wouldn’t download and they won’t give me a refund. Don’t buy from these people. Their Trch Support won’t listen and keep telling you to do the same thing which doesn’t work. Cowboys

24 juni 2025
Beoordeeld met 5 van de 5 sterren

I had ordered and updated my laptop.

I had ordered and updated my laptop.
Vaneyo assisted and all I can say is that they fantastic. From the purchase to installation.
I am not an IT person, so asked, probably a lot of silly questions, their team was very patient, professional, and experts which can be totally relied on.
Ozzy

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sold previously used licence key, no reply, AVIOD THIS SITE!!

I bought a Windows 11 Pro licence key. When I tried to activate it I got the message 'The key you supplied has already been activated on another system'. I immediately sent a screen capture of the above failed activation message and requested a valid unused key or a refund. No reply. I sent the message again on the 13th, still no reply as of the 18th June.
I suspect this site just has a few over used mass licence keys and I hope it is not being used to harvest card details. AVIOD THIS SITE.

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUYER BEWARE!

Totally lacking in any communication skills. Obviously selling volume licenses that have been grossly overused. Microsoft even recognizes them as "not valid product codes". Now waited two days for a working Office Professional Plus license. These people will not enter into any conversations about cancelling and order or refunding defective codes. BUYER BEWARE! Once they have your money you will be lucky to hear from them again.

11 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not a single bit of assistance

Download stalled every time l tried, eventually using a different program to download ISO file it stalled at 99.9%, l have sent multiple emails over 3days asking for assistance not had a single reply, AVOID THIS SITE!!!

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great value and excellent support

I ordered Microsoft Office Pro Plus 2010 with 5 licences. The software and keycode were to emailed immediately. I raised a query on my installation and they responded very quickly. I then installed the product with the keycode provide and everything now working well. Excellent service, many thanks

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent after sales support

Bought a copy of MS Office for my MAC and had some installation issues (no-fault of Vaneyo). Their support was fast and provided a solution at no extra cost. Would not hesitate to recommend Vaneyo to anyone.

12 mei 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer