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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience with this seller is great. The software installed on my computer worked as described. I would certainly buy any advertised product from this seller. The good thing is that they walk you... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased Microsoft from Vaneyo & had much trouble activating. For many days I was back & forth with customer support. They never gave up on me and finally we/they came up with the final solution. I'... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased a copy of Office 2024 and it installed quickly and easily. But I found it didn't have the Publisher program included. When I contacted Vaneyo, they apologized and said Microsoft didn't all... Toon meer

Beoordeeld met 1 van de 5 sterren

Totally lacking in any communication skills. Obviously selling volume licenses that have been grossly overused. Microsoft even recognizes them as "not valid product codes". Now waited two days for a... Toon meer


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

84 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 36% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The software that really counts!

My experience with this seller is great. The software installed on my computer worked as described. I would certainly buy any advertised product from this seller. The good thing is that they walk you through the entire process until everything works perfectly. That means a lot to me espectially when I get stuck in the middle of an installation.
Thank you so much for your support.

6 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

the product key was delivered before…

the product key was delivered before the product. i had to wait for the confirmation code several days but that was because of the time difference. loaded in the code and i was up and running. For the price i would do it again.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased Microsoft from Vaneyo & had problems activating.

Purchased Microsoft from Vaneyo & had much trouble activating. For many days I was back & forth with customer support. They never gave up on me and finally we/they came up with the final solution. I've never had such great support from anywhere I got software, and I've been doing this for a looong time.
Thanks guys.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a very positive experience with…

I had a very positive experience with Vaneyo. I purchased a couple of licences, and the entire process was smooth and hassle-free. The support team was particularly impressive — they were responsive, professional, and very helpful in addressing my queries promptly.

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Server 2025 licenses

Order 3 license for Server 2025 for my home lab, downloaded Server 2025 from the site and installed 2 of 3 successfully. Did email with 1 question and got a response quickly within their timezone.

21 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased Microsoft Office 2024 LTC

Purchased Microsoft Office 2024 LTC. With purchase gave Key along with instructions for activation. Did run into some problems with activation but they responded quickly. Had office up and running .

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Making sure I was satisfied with my purchase

I purchased a copy of Office 2024 and it installed quickly and easily. But I found it didn't have the Publisher program included. When I contacted Vaneyo, they apologized and said Microsoft didn't allow that program in this version although it was advertised as included. They immediately offered me Office 2021 as a free replacement which included Purblisher. I told them 'no thank you', since I had already installed the 2024 program, but I would accept it for my Laptop if they agreed. And they did. My thanks to the company for this gesture to make sure I was satisfied. It is much appreciated. 5-star recommendation for sure. Jim McBeth

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Support

I purchase a copy of Vision 2019 and had some compatibility issues.
Support upgraded purchase to Visio 2024 free of charge.
They were very quick to respond and help with a previous issue also.

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I had a very good experience with…

I had a very good experience with Vaneyo, I purchased the 2024 version of Microsoft Office. I had some trouble downloading the program but after I did some updates on my new computer I managed to get it downloaded and the key works fine. I contacted them when I was having problems and they answered very quickly, but by that time I figured it out myself. I did appreciate their response though.

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SKAMMERS UPDATED...

I purchased a 2024 version of MS Office. They took my money just fine. I was sent an email to download the app and key to use for activation. Imagine my surprise when the download offered every version EXCEPT ENGLISH. I have emailed repeatedly. All I get is another email telling me how to install. l told them the issue is language, not installation. REPEATEDLY. If they cannot do that, please refund my money. Just more of the same old thing. STAY AWAY FROM THEM

2 februari 2026
Review zonder uitnodiging
Logo Vaneyo

Antwoord van Vaneyo

We have received your message and we sincerely apologize for the frustration this has caused.

We understand that the issue is related to the language version, not the installation steps. The previous link you accessed was associated with the key activation process, not the correct English software package.

We have now sent you a new email with the correct English version download link for Microsoft Office 2024, including clear instructions to ensure everything installs properly.

Please check your inbox (and spam/junk folder just in case).

Again, we are very sorry for the confusion and inconvenience. We are here to resolve this fully and make sure you receive exactly what you purchased. If you have any difficulty with the new link, please reply directly and we will assist you immediately.

Beoordeeld met 1 van de 5 sterren

AVOID - THEIR SERVICES DONT WORK!!!

I purchased a Microsoft package back in June and since then, I've been inundated with issues from the start. The product key worked initially however, within a few weeks I couldn't used the packages as they stopped working. I contacted customer services and was sent another activation code which did not work.

During the course of 2 months, I went back and forth with customer services trying new product keys which failed to work. Finally I was sent one which did work however, that was only for around a month.

I would avoid Vaneyo, their services may be cheap, but what's the point if their products don't work - it's pointless.

6 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased a Windows 10 Pro license…

I purchased a Windows 10 Pro license from Vaneyo.com and immediately faced problems. When I tried to activate the key, I received the error that the license had already been used on another device. This means they sold me a code that was not valid for exclusive use.

When I contacted their support, instead of solving the issue, they claimed I was using the “wrong system.” That is simply not true. If it was the wrong version of Windows, I would have received an “incompatible version” error. Instead, the system clearly showed that the license was already in use elsewhere – proof that the key was not legitimate.

This experience was frustrating and felt very dishonest. I paid for a valid product and received something completely different. I strongly advise others to stay away from this website. If you need a Windows license, buy from Microsoft directly or from an authorized reseller.

23 augustus 2025
Review zonder uitnodiging
Logo Vaneyo

Antwoord van Vaneyo

We’re sorry to hear about your experience and understand your frustration.

The activation message you described can sometimes appear when the installed Windows edition does not match the license type being used (for example, attempting to activate a Pro key on a Home edition). In such cases, Windows may display different activation errors depending on the system state.

We genuinely want to resolve this for you. To do that, we need to confirm the exact Windows edition currently installed on your device (Windows Home, Pro, etc.). Once we have that information, we can provide the correct key or guide you through the proper upgrade steps immediately.

Please contact our support team directly with a screenshot of your Windows version (Settings → System → About), and we will make this right as quickly as possible.

We stand behind our products and are committed to resolving any activation issues for our customers.

Beoordeeld met 1 van de 5 sterren

Will never use this company again

Will never use this company again.
Never solved my problem and did not get a Refund.

26 juli 2025
Logo Vaneyo

Antwoord van Vaneyo

We’re truly sorry to read your feedback and regret that you feel this way about your experience.

Our goal is always to resolve every issue fully, whether through technical assistance, replacement, or refund when applicable. We never intend to leave a customer without a solution.

Unfortunately, without your order details, we are unable to review what happened in your specific case. We kindly invite you to contact our support team directly with your order number so we can investigate immediately and work toward a proper resolution.

Customer satisfaction is extremely important to us, and we remain committed to assisting you.

Beoordeeld met 1 van de 5 sterren

Selling non-valid product keys

Microsoft Office would not activate because the product key sold to me by Vaneyo had already been used. Vaneyo did not reply to my emails asking for help. The Vaneyo telephone number for help diverted to an automated voice messaging service and Vaneyo did not ring me back. The Vaneyo web site appears to be down.

21 juli 2025
Review zonder uitnodiging
Logo Vaneyo

Antwoord van Vaneyo

We are very sorry to read your review and sincerely apologize for the experience you described.

If a product key shows as already used, this is typically caused by a version mismatch or activation method issue, and in such cases we always provide a replacement key or direct activation assistance. We never intentionally leave activation issues unresolved.

We take claims of unanswered emails very seriously. Sometimes messages are filtered to spam folders or replies fail to deliver, but we are always committed to responding to our customers.

We kindly ask you to contact us again directly with your order number so we can urgently review your case and provide a proper solution, whether that means activation support, replacement, or refund where appropriate.

Customer satisfaction is extremely important to us, and we are ready to resolve this matter promptly.

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