Vaneyo Reviews 

Ordered and received an email with the download link and license key provided within a few minutes.

However ... this didn't work as the license had all the activations used. I followed the support instructions in the download email and provided a screenshot of providing so they could provide Confirmation ID.

No reply received so I emailed again and was given dumb insttructions to uninstall and reinstall - clearly that's not the issue and I had provided the screenshot as per their installation email so they could provide the Confirmation ID.

I requested either the Confirmation ID, or a valid license key, or a refund.

4 emails later and they haven't replied so I'm doing a reverse charge from my card provider to get a refund.

The reviews on TrustPilot show I'm not alone in this happening - clearly sometimes Vaneyo are either providing bogus license keys, or not managing them properly as they are providing ones which are fully used.

You might be lucky and get a valid license, or you might not (as per 20% of the one star reviews).

I'd recommend avoiding this company and buying a license elsewhere.

Microsoft Office Pro 2021
Excellent product, excellent price, excellent fast customer support. Will use this company again in future

Total scam DO NOT USE THE 'LINK' PROVIDED DOES NOT LEAD TO YOU BEING ABLE TO PUT IN A PRODUCT KEY e.g. for MS Project software.

They help me all along my installation problems and very fast even in the periods of Christmas.

After a couple of issues I was able to successfully activate my Office software. Hopefully it's a permanent activation but only time will tell. Support was a little on the slow side but it was during a holiday period so I shall forgive Vaneyo on this occasion.

I purchased 2021 Microsoft Office package 02 Dec 2024 x 5, license when I entered the product key I received an error message. I contacted Vaneyo customer support - I was sent a new product key, a day later, and to iook a few attempts to set up correctly
I then attempted to load the same package to a second laptop, which also created errors again had to contact Vaneyo and again was sent a new product key.
This didn’t work , and contracted Vanyo several times concerning he second installation
Plus the 1st license was only used to check the Outlook part of the product only utilizing the first license, which was inferior because there were ads , and needed to purchase a separate licenses for Microsoft to remove the Ads
I requested a refund as I believe the product was unsuitable and hadn’t used the product to the full use it was intended to
After contacted several times I reached a stage where I was totally frustrated from the responses and ended up removing the product and opting to purchase directly for Microsoft
I believe their customer support is totally lacking, more interested in selling the products and they don’t really care how their product performs etc

I sent emails virtually every other day form 02 December top 08/ 09 Dec to try and resolve the issues and refund, with no solutions to date
I also believe the left hand doesn’t know what the right had is doing, although the emails to resolve the license problems and refund were sent to their customer services back and forth until the 10th December I was sent a new email on the 19th December requesting info so they could assist- WHAT???

RATHER PURCHASE A PRODUCT FROM A COMPANY THAT HAS MORE Customer support AND can cover what they are selling, IN FULL

The customer service is fast, efficient and so helpful.

Awesome customer service.

They did exactly what they said the would do. Had a small issue which was rectified in minutes. Will not hesitate to recommend and use again. Fantastic service and value for money. Many thanks Phil J

Placed an order but had an issue with download. Less than 24 hours problem sorted. Swift reply to initial report. Very pleased.

Really thank you for their useful product

I ordered Windows Server Standard 2016, on 6th December but I appear to have ordered 'Data Centre' Version, so asked if I could swap or have a refund. The first email came back very quickly, so I was delighted my query was being dealt with! However, several emails and a week and a half later I am still waiting for a resolution, ideally a key swap would sort it, but a refund would be equally appreciated! Guys, its now 17th December, I just need some urgent action from you please, then I can improve this review ! Thanks !

The service provided was faultless. I followed the instructions and a short time later I had MS Office installed on my laptop.
Great servjice. : )

A prob initially when installing the software and getting it activated, but customer service had it sorted very quickly and communicated really promptly and pleasantly.

Total scam. I ordered Windows 11 Pro, and they sent Windows 11 home with a product code that doesn't work.

They then sent another product code, which didn't work either. You get what you pay for, sadly.

DO NOT USE!!!!

the download and licences arrived quickly and the helpdesk quickly dealt with an issue

Vaneyo did exactly what it said on the tin. Download code worked and after following simple installation instructions I was up and running quickly and with little fuss. Definitely recommend this for computer savvy users!

Initial problems with installing the download but very helpful responses from the team solved the problem quickly.

Rude customer service. Little help provided with screenshots sent. Completely wiped my system and gave key that did not work with the download the provided. Go elsewhere / avoid at all costs. Obviously just my experience.

Purchsed a Windows 11 Pro license from Vaneyo. The link provided took me to a google drive to download the .iso file. The download failed. Tried it again. Same - after hours slowly downloading, the download failed. I tried using a different browser. Same result. Messaged Vaneyo support. 12 hours later recieved an email with a new link, which took me to google drive again, only this link was for Windows 10 Home, NOT Windows 11 Pro as I'd ordered. Another message to support. Still waiting for a response. This company seems very dodgey to me. Very dissatisfied.