I had a very positive experience with Venngage Support. I was accidentally charged for an additional Business Monthly subscription, and Joseph from the support team handled the issue quickly and p... Toon meer
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Seriously. If you're looking for an easy, versatile, sophisticated design platform, sign up now. I've looked high and low, year over year, and have yet to find a platform so perfect. I've created broc... Toon meer
Venngage has been a great platform to use for creating document layouts. Through my work, we create multiple written documents for our clientele. The standard of our work jumped up a few notches when... Toon meer
The customer service was faster than anything I have experienced this year. Literally, the easiest purchase I have ever made online. The only thing easier is using the product itself. The site is comp... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.
Contactgegevens
Dovercourt Road 1140, M6H 2X9, Toronto, Canada
- venngage.com
4,8
Uitstekend
190 reviews
Heeft nog niet op negatieve reviews gereageerd
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They don't tell you until you're done…
They don't tell you until you're done that you have to pay just to download a stupid file. No paid features used, but still can't download. Deceptive and dishonest. Will steer anyone and everyone away from them.
9 juli 2023
Review zonder uitnodiging
Not only will I never recommend this service, I will actively talk people out of using it.
I was lured by the seeming simplicity of use, so I signed up to make a visual. Right from the start I was offered to upgrade, and the upgrade features included using branded design and fonts. I did upgrade then to a Premium version for 19 dollars/month, but as it turned out, the features of using the branded content are only included in a more expensive plan.
I paid for the subscription at 16:53 (EST), and after figuring out it doesn't include what I need I asked for a refund at 21:36 (EST) -- the same day.
The customer support rep told me they wouldn't refund me because -- attention! -- I have used a paid feature. That PAID FEATURE was me downloading the design I made. So, the policy where you CANNOT SAVE YOUR OWN WORK without paying at least 19 dollars, and you will not be refunded the MONTHLY subscription fee for using the feature ONCE -- that's just anything but fair and not a way to build a sustainable relationship with customers.
Not only will I never recommend this service, I will actively talk people out of using it.
It's 2023, for god's sake, that is not an ethical way to make business.
25 mei 2023
Review zonder uitnodiging
Go elsewhere!
The site was glitchy and kept refreshing when I was trying to complete my task. It was unusable for the scale which I needed and when I cancelled and complained the customer service were unsympathetic, offered no solutions, and refused to offer a refund. There are many sites that offer similar services and are superior while also being at a lower cost. I can't think of a reason for anybody to use Venngage.
7 maart 2023
Review zonder uitnodiging
Excellent and very responsive customer service.
Excellent tool and superb customer service. Very responsive. I'd highly recommend.
18 september 2020
Review zonder uitnodiging
This is the message I sent to Venngage
They actually remedied the problem. This is the message I sent to Venngage: You do not disclose until publishing time that we must pay to download the infographic. This is somewhat dishonest and your site is not free. I don't have an infographic, you do. You own my infographic, so don't say it's free. I have told this to my professor and suggested that she recommend another site.
3 augustus 2020
Review zonder uitnodiging
The best platform to créât infographic
14 december 2019
Review zonder uitnodiging
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