Really good customer service, especially Chiara. I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara... Toon meer
Bedrijf heeft geantwoord
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Really good customer service, especially Chiara. I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara... Toon meer
Bedrijf heeft geantwoord
VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... Toon meer
Bedrijf heeft geantwoord
Not only is the delivery super fast (ordered 9:00am in Sydney and my items arrived by midday the NEXT day) - everything I have ordered has been incredibly high quality, stunning pieces. Returns proces... Toon meer
Bedrijf heeft geantwoord
Shipping times are fabulous and returns are very easy. The reward system is also a great way to save on pieces you’ve had your eye on. There’s frequently new collections released, each one even more s... Toon meer
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Antwoord van VRG GRL
I love your product is quite honestly true to the label. The material is good. It’s pretty and it’s actually linen and cotton. That is what I like the most about it

Antwoord van VRG GRL
I absolutely love VRG girl!! I bought 3 dresses and a top and absolutely loved every single piece. Their costumer service is excellent also which makes you a loyal costumer 🥰♥️🤎 thank you for your beautiful work VRG GRL

Antwoord van VRG GRL
I purchased a dress for a friend’s wedding. The dress was amazingly comfortable and looked great. The delivery was quick and the item packed nicely. I highly recommend this site.
obbsessed with VRG GRL products. The easiest additions to my wardrobe that I can just throw on and feel put together.
great quality and good customer service :) one of my fav brands forever
I paid $100 for a checkered linen top from Vrg grl, just to have it arrive with a chunk of colour peeling off of the black square right on the front.
I emailed Vrg grl with an explanation and photos of the damage, as well of the tags still on the garment. They replied with a poor explanation about how peeling is expected with linen (why make such a top then?).
Vrg Grl have offered me either a store credit or a replacement of the top, which is not good enough.
I do not want a replacement of a top that they have told me will most likely peel again, nor do I want to support a shop who thinks $100 for such poor quality is okay.
At this stage, I will not shopping with them again
Very unique and classic pieces from Vrg Girl! I can’t wait for my next purchase 😊.
The team at VRG go above and beyond to rectify any queries or issues promptly. They are professional and very helpful. My favourite brand by far. The pieces are always quality made.
Simple and good experience. Purchased 2 items & also needed a return. I was eligible for the instant refund and received the parcel to return right away. The instant refund notified me the days remaining to return/keep refund or else the refund would be reversed. Did not need to contact customer service as their app was user friendly. Purchasing again!
Perfect holiday dress. Shipping was fast. Quality of dress seems great. I just hope it doesn't loose any length!
Excellent customer service. Great products. Fast shipping
Great quality clothing and ships so fast! Really cute clothes that I will continue to order.
Couldn't have asked for better customer service. Had a minor shipping issue and resolution immediate. Amazing to deal with. Very impressed!
The pieces are sooo beautiful but I just can’t get around the bad quality of everything I’ve bought recently, especially at the prices you buy them for. Overall pretty disappointed.
Easy ordering and quick delivery. Easy return as well. Items are soft and comfy. Stylish too! Love the shop and excited for everything I see
Customer service has been great, helpful and quick to respond. I love the products and the rewards program, but there is an opportunity in the sizing and the fit of products. For example, the sizing of 12/14 doesn’t cater for a bigger bust, wider hips, bigger bum etc. So people my size, size up so it’ll fit… but often it it doesn’t look right with the seams etc. So many cute products but often can’t buy them because a bra can’t be worn with it … or a bra alternative even.
I recently discovered VRG GRL and am loving every item I’d received from them. The quality feels great, much better than Zara and H&M but is not terribly expensive and shipping has been really fast to the states despite shipping from Australia. Will definitely continue shopping with VRG GRL in the future!
I love their designs but as soon as you wash their items they shrink considerably. I recently bought items for a holiday I wore them come home washed them then 7 weeks later took them on another holiday and none of them I could wear because I lost 3-5 inches off the length. This is a real down fall with their product.
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