Really good customer service, especially Chiara. I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara... Toon meer
Bedrijf heeft geantwoord
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Really good customer service, especially Chiara. I had two separate orders for delivery in the UK and one got stopped at customs and was being held unless is paid £70. This was an error and Chiara... Toon meer
Bedrijf heeft geantwoord
VRG GRL is my go-to for stylish, high-quality clothes. The fit is always perfect, and their designs stand out without being over the top. Whether dressing up or down, the pieces are versatile and comf... Toon meer
Bedrijf heeft geantwoord
Not only is the delivery super fast (ordered 9:00am in Sydney and my items arrived by midday the NEXT day) - everything I have ordered has been incredibly high quality, stunning pieces. Returns proces... Toon meer
Bedrijf heeft geantwoord
Shipping times are fabulous and returns are very easy. The reward system is also a great way to save on pieces you’ve had your eye on. There’s frequently new collections released, each one even more s... Toon meer
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Stylish, well-made and not too expensive. I loved everything in my first order and will definitely order from them again!
Trying to remember the last time a business actually answers its phone max. 3 rings, refunds when something does not fit, has a return process that does not require a medical degree and design clothes that are on trend, easy wear and make you feel good.
Thank you! You make it easy to shop.
I can always rely on VRG GRL to bring the goods. Every single drop I find something I am obsessed with, if not many. The quality is amazing for the price point, fantastic loyalty program, speedy delivery and convenient returns process. VRG GRL #1 fan!
Great items, great quality, great alerts when things come back in stock! The only issue is figuring out sizing on items as I was an 8 in one thing and a 4 in another and it’s hard to do returns when there’s a charge (but I totally understand that) Overall based on quality and material alone I will continue ordering!
Lovely pieces, really nice shapes, super quick delivery and easy returns!
Sometimes the pieces are a little tall for the short girlies (I’m 5”4) but nothing a little altering from mum can’t fix :)
Extortionate Shipping Charges in the UK
I wanted to buy 6 things however, they were charging me £125 for shipping!! Ridiculous and a shame as I wanted to buy quite a few things.
Always enjoy getting clothes from vrg grl I have been ordering for the past 3 years! Always the first site I go to for clothes :) simply the best
VRG GRL has completely changed my wardrobe! Their pieces are so simple and so beautiful. I feel confident in every set!
One of my favorite dresses in my closet! VRG GRL has definitely become one of my go to shopping site for unique, flattering clothes! Couldn’t recommend highly enough. And the shipping time is fast considering it’s coming from across the world.
Steals cultural south asian fashion. Disgusting company.
I'm Very Glad That I Got The Right Size, It Fits Perfectly, And The Length Is Excellent. Very Soft Knit, It's Not Hot At All. Looks Very Feminine😍
It would have been easier had I been able to leave a review by signing into my account rather than clicking the link in my email but it was still fine.
I bought two dresses. Waited a lot for them to arrive. Once they did one run larger than expected, which can happen. The other has a missing button and was stained. I contacted the Customer Service, had a reply and was I get back to them I never heard from them again. Yesterday I wrote another email, nothing happened. Shipping was super expensive and the customer service is terrible. Now they ask for reviews, but to be honest did nothing for me or my shopping experience.
terrible company. They stole direct designs from South Asia and didn’t credit them. When they were called out on TikTok they deleted all of our comments and blocked us. The comment was asking them to credit the designers. Definitely would not recommend.
The customer service is super bad and slow when it comes to dealing with real issues. They sent me the wrong item, and it took 2 weeks and multiple emails to them to finally give me a return shipping label to send the item back after I opened a dispute file. Then the item was delivered almost 2 weeks ago, and I still haven't received my refund.
After this, I do not want to buy from them anymore. I used to like this brand a lot as the designs are amazing even though the quality is not that great and some of the dresses I ordered were sheer and the price is quite high for the item.
I’ve been so happy with my experiences and purchases from VRG GRL. The shipments have been quick to Canada, and my dresses are great quality, fit and design.
Order a few items including a dress. Completely shocked at the poor quality and the shortness of the dress. Didn’t even cover my bum! Returned everything and have been waiting over two weeks for my refund or any communication at all/ Starting to worry given it’s about $300 plus dollars.
Shipping times are fabulous and returns are very easy. The reward system is also a great way to save on pieces you’ve had your eye on. There’s frequently new collections released, each one even more stunning than the previous. Vrg Grl fashion is so unique and feminine in the best way. The sizing can sometimes be a little out but overall great size range/cut and material!
I was about to order linen pants, although their exclusive use of anorexic models annoyed me. Reading the sustainability page I realised it committed to absolutely nothing, just words. Decided to look them up in "good on you" which rates sustainability. Horrified to find that VRG is actually listed in the worst top 10 on an international database! I won't be ordering as there is enough choice of shops that do care about our environment. It is, of course, up to you to do your own research and make up your own mind, this was just my experience.
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