I'm probably not the typical user of Vertica, as I don't really have ED. But, I'm 74 and want to avoid ED in the future. The price was off-putting, but I came across a secondhand device on Ebay, so it... Toon meer
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Communication with the company is very prompt. I had several quieries and they were answered within a couple of hour. The device is easy to use. You have to disipline yourself for regular use.... Toon meer
Bedrijf heeft geantwoord
I can feel the effect after using it for a few weeks but operating it requires a lot of patience to get right. It takes lots of trial and error and it’s not as simple as it sounds. Additionally, I’ve... Toon meer
Bedrijf heeft geantwoord
I have been using the Vertica plus device for almost 3 months so far. The device, instructions are clear to use. The helpline and support available throughout the week is above and beyond. Any probl... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
OHH-MED supplies innovative medical technologies that improve patient care and quality of life. We are the UK partner for Vertica®, a clinically tested, non-invasive, drug-free medical device for men with mild to moderate erectile dysfunction, supported by dedicated customer care and professional clinical support.
Contactgegevens
107-111 Fleet Street, EC4A 2AB, London, Verenigd Koninkrijk
- 02045251389
- service_uk@vertica-labs.com
- vertica-labs.com
4,0
Goed
46 reviews
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Excellent invention
Really high quality (medical grade) equipment that arrived from Holland within two days. Easy to use. Symptoms much improved with regular use.
30 april 2025
Antwoord van vertica-labs.com
Thank you for your kind words and positive feedback!
We're thrilled to hear that you're finding Vertica effective and easy to use.
It's great to know that it arrived quickly and is helping improve quality for you.
If you ever have any questions or need further support, we're always here to help.
Kind regards,
Vertica UK Service Team
Truly innovative approach to helping…
Truly innovative approach to helping resolve an "unspeakable" problem for a large number of men.
It's a bit of a faff holding this thing that looks like a gaming console in front of you and sitting on a thing that prods you in the rear end whilst producing a warm feeling. But it's really worth it. A month in, I've got more confidence in that department than I've had in the best part of a decade. It's a shame that more people don't have access to this equipment. I am very pleased that I found out about this and plucked up the courage (3 months later) to phone up and order one.
I can't praise the personnel at Vertica highly enough. The salesman that I first spoke to (I didn't catch his name) put me at ease very quickly- bearing in mind this is a highly personal (and somewhat embarrassing) subject. And for after-sales technical support John Paul is the 'Carlsberg-made' ambassador for the brand.
The emasculative feelings that come eith ED cannot be overstated. A big thanks to Vertica for providing such a worthwhile service
30 april 2025
Antwoord van vertica-labs.com
Thank you so much for your thoughtful and candid review. We truly appreciate you taking the time and courage to share your experience so openly.
We understand how challenging it can be to talk about something as personal as ED, and we're deeply honored that you chose to place your trust in Vertica.
We're glad to hear that the product is already making a meaningful difference for you. It's exactly why we do what we do - to help restore confidence, dignity, and quality of life. Your feedback about the setup made us smile and it's great to hear that, even if it’s a bit unconventional, it’s well worth the results.
We’ll be sure to pass your kind words on to John-Paul and the rest of the team. It means a lot to know that our staff helped make a difficult subject feel more approachable.
Thank you again for sharing your story, it will no doubt help others feel less alone in taking that first step.
Kind regards,
Vertica UK Service Team
Did not work much for me, painful experiences.
I purchased a Vertica device in February 2025. The device improved my ed somewhat in the beginning but not significantly. I was not able to continue using the device consistently as the RF energy within the device causes painful burning sensations
despite using copious amounts of gel and using the lowest heat settings.
I've spoken to the UK customer service team several times regarding the burning sensation and they said apply more gel. Even after applying more gel, the device causes very painful sporadic heat surges out of the blue. I have informed the UK Vertica team regarding this and am looking forward to a replacement or full refund for this Vertica device. I don't feel this device is safe for usage with the painful heat surges. The risk / benefits are not worth it.
31 maart 2025
Antwoord van vertica-labs.com
Vertica is not legally permitted for sale in the USA yet and also cannot be legally imported.
Vertica devices also do not utilise laser technology and do not currently supply charger units suitable for North America voltage/electrical input.
- Flagged to moderator for containing false information and illegal activity.
Improvement
Definate improvement in maintaining erections after three weeks
Improving slowly as more time goes on
31 maart 2025
Antwoord van vertica-labs.com
Thank you so much for taking the time to leave a review and let us know how the device is working for you!
Feedback like yours is always a pleasure to receive, as it helps us better understand the positive impact our product is making.
If there’s anything else we can do to assist you, or if you have additional thoughts to share, please don’t hesitate to get in touch.
We’re here to support you whenever you need.
Best regards,
Vertica UK Service Team
Disappointing
I find the device complicated and rather messy to use and what's worse it doesn't appear to be having any effect after a month
31 maart 2025
Antwoord van vertica-labs.com
Hello Peter,
Thank you for taking the time to share your feedback and for speaking with me today.
I hope the additional guidance and tips I provided make a difference in your experience with the device. Please don’t hesitate to reach out if there’s anything else we can assist with or if you have any updates to share.
Your satisfaction is important to us, and we’re here to help in any way we can.
Best regards,
Vertica UK Service Team
Ineffective
The company is great: the support is excellent and Jean Paul is always contactable and helpful
The device is easy to use albeit being a bit uncomfortable due to sudden heat surges
Sadly however, there has been no difference in my ED after three months regular use of the Vertica plus device
31 maart 2025
Antwoord van vertica-labs.com
Hello Shantha,
Thank you for taking the time to share your feedback.
We're delighted to hear that you've had a positive experience with our support team and that John-Paul has been helpful and approachable. Providing excellent customer service is always our priority.
We’re sorry to learn that so far treatments have not yet met your expectations. I can see a member of our team has reached out to you to discuss potential solutions to improve your experience and explore ways to make the treatment more effective and comfortable for you.
If there's anything further you need, please don't hesitate to contact us directly. We're here to help.
Kind regards,
Vertica UK Service Team
Antwoord van vertica-labs.com
Hello Derek,
Thank you so much for taking the time to leave a review and for letting us know that the device is working for you!
Suggestions like yours help us continue to improve our products and the overall experience for our customers.
If there’s anything else we can do to assist you or if you have further insights to share, please don’t hesitate to reach out. We’re here to support you anytime.
Best regards,
Vertica UK Service Team
Initial Early Review of Vertica Plus Device
I bought the Vertica Plus device more than a month ago but owing to work pressure and Conferences away from home I have successfully used it only 3 times.
A difficult process to start but the Specialist at the Vertica Company John Paul was fantastic in the advice given and help me with the configuration to my iPhone which was difficult to start with.
After just one treatment per week and total of 3 treatments I can see the fullness in the size of the penis but not tried coitus yet as I am not yet confident of a good erection.
I am 78 years old and have erectile dysfunction for 5 years but hopeful the device would work if I use it 3 times per week for at least 8 weeks as recommended by the company.
I will report after the right usage of the device so wish me luck and a prayer in all the Churches!
23 maart 2025
Review zonder uitnodiging
Antwoord van vertica-labs.com
Hi Dr Masani,
Thanks so much for taking the time to leave your review. We very much appreciate the positive comments regarding our service and are also excited by the early updates on your treatments. We very much look forward to hearing more in the coming weeks and of course, are always here if you need any further support at any time.
Very best wishes.
Kind regards
Vertica UK Service Team
I had noticed a definite failing in my…
I had noticed a definite failing in my erectile quality over the last 3 years. I am 68 and always had good erections so I decided to purchase the Vertica last year. It was daunting and I wasn’t sure that it would work for me. The device is not perfect - you have to ‘reach’ your own level of comfort - I thought the higher levels would need to be attained for it to be effective but it can as I call it ‘zing’ your penile shaft which can be disconcerting and uncomfortable. Also, it can burn slightly so remember you need to reach your own comfort level. I am now at that point and in ‘maintenance mode’ - I have been using it once per week now but intend to drop down to once every two weeks - there is no real set guidance on this and it would be beneficial for longer term users to be given a possible ‘optimum guide?” - I think trials are needed here to provide evidence so - does it work? - it does and provides a man with that personal satisfaction that makes life worth living - thank you Vertica but please address the long term users issues and I also would have paid to have this personally ‘demonstrated’ before I stated using it - the video is OK but flawed - I had so many questions and concerns however,the after sales service is superb - thank you John-Paul.
20 maart 2025
Review zonder uitnodiging
Antwoord van vertica-labs.com
Thank you so much for taking the time to share your experience with Vertica and our team.
We’re truly grateful for your kind words and thoughtful suggestions. Knowing you feel supported means the world to us, it’s exactly what we strive for in every interaction.
Your feedback on long-term guidance is especially appreciated and will be a valuable part of our upcoming updates.
We’re so glad you’ve found the level that works best for you. That kind of personal discovery is at the heart of what Vertica is all about.
Your review not only helps us improve but also offers encouragement to others on their journey.
And if you ever need anything more, our 1-to-1 consultations are always here for you.
Thank you again, it’s feedback like yours that keeps us inspired.
Kind regards,
Vertica UK Service Team
My Vertica purchase has been a turning…
My Vertica purchase has been a turning point in my battle against erectile function. I felt sad snd emasculated, and pills did not seem to work for me that well. Immediately I felt something was going on, but it is a slow burn. But ED did not happen overnight yet 3 months in I have my full erectile capacity back.v
17 maart 2025
Review zonder uitnodiging
Antwoord van vertica-labs.com
Thanks so much for sharing your experience with Vertica. We’re genuinely thrilled to hear it’s made such a difference for you.
We understand how tough it can be to face challenges like this, and it’s fantastic to know that Vertica has been a real turning point. Vertica works by supporting your body’s natural collagen rejuvenation process and targets the root cause rather than just masking the symptoms.
As you rightly mentioned, some treatments do not suit everyone, but Vertica offers a new approach that can lead to lasting results over time. Hopefully, your story will encourage others to take the leap. If there’s ever anything more we can do for you, please don’t hesitate to get in touch!
Kind regards,
Vertica UK Service Team
I wish I could get Vertica years ago. It really does work!
The company: I purchased Vertica from Ohh-Med Medical UK. Though we had some complications with delivery, eventually everything was resolved, the company proved its integrity and dedication to customer satisfaction, the responses were super fast and the service felt personalized.
The device: All I can say I wish I could have it years ago. I am over 50 and after 3 months of use I feel 20 years younger. The procedure, though tedious, is not complicated at all, it only requires your dedication, a bit of time and consistency. It's very easy to deal with and in my cases I could see the first results in a month. Oh, yes it does make sense to buy the model with mobile app - it will sort of teach you how to use it right. Though it seems like an expensive investment - if you can afford it and you have the symptoms that Vertica promises to address - stop wasting money on questionable voodoo supplements and get the real thing. I wish I could have done that too, so much stress would have been avoided...
On a slightly negative side - the device might be improved in several areas, the instructions are a bit vague, and you don't need to cover everything with 3mm of gel lol, btw any ultrasound gel should work.
I see a lot of ppl mentioning burning - just don't go with more power settings, if you really need - do it only on Ring+Pad cycle.
Overall I can thank Vertica for much improved quality of my life, no doubts. Good luck!
3 februari 2025
Antwoord van vertica-labs.com
Hi Igor,
Thank you so much for taking the time to leave such a positive and detailed review. Naturally we are delighted that you're now one of the many, many men enjoying the benefits of Vertica treatment but we're also thrilled with your views and comments on our service. Thank you.
It's always great to hear first-hand reviews from Vertica users and we're always interested to hear suggested improvements too.
One point we would like to clarify in regards to gel is that our gel is carefully tested for general use with Vertica on most skin types. Of course there is no obligation to purchase from us and other gels are available. However, some alternatives may not always be suitable for use with Vertica and may react with some skin types under heat. If you choose to source your own gel then please always check with one of our Vertica experts to ensure suitability.
Many thanks once again Igor and we wish for your continued happiness with your new-found quality of life.
Kind regards,
Vertica UK Service Team
good service thanks b griffin
6 januari 2025
Antwoord van vertica-labs.com
Thanks so much for the review and rating Barry, it's greatly appreciated. We work hard to deliver the best service possible and we're always on-hand if you need some support from us.
Kind regards
Vertica UK Service Team
I can feel the effect but difficult to use
I can feel the effect after using it for a few weeks but operating it requires a lot of patience to get right. It takes lots of trial and error and it’s not as simple as it sounds. Additionally, I’ve noticed that burning often occurs within the first few minutes if adjustments aren’t perfect, so you need to be extra cautious. Customer Care has advised me to apply more ultrasound gels which I did very generously each time but burns would still occur, which is frustrating. There’s definitely room for improvement for safety and ease of use.
26 november 2024
Antwoord van vertica-labs.com
Hi Jeff,
Thanks for the review. Great to hear that you're getting positive effects from treatments. However, it does sound like you could do with a bit more support in using the device so we've taken the liberty of emailing you with an appointment booking link so that you can book in some time with an expert, at your convenience.
Look forward to speaking with you soon.
Kind regards
Vertiva UK Service Team
Antwoord van vertica-labs.com
Hi Adrian,
It does indeed work! We're delighted to hear you're getting the desired outcome. Thanks so much for sharing your experience. We wish you continued success and happiness.
Kind regards,
Vertica Service Team
Generally satisfied so far
The machine appears to be making a difference after a few weeks of use but I found that it hard to use at first and the instructions could have been more detailed. A session is still taking me a lot longer than what is advertised, ie 30 mniutes, but it has decreased with each use. I hope that continuing use will bring even more improvements and I'm happy to provide further feedback in say 3 months time.
26 november 2024
Antwoord van vertica-labs.com
Hi Brendan,
Thanks very much for your review. Wonderful to hear that you're seeing the benefits of your Vertica!
Handling new technology can feel a little daunting but we've kept the operation of the device as simple as we can - and we're always here and available to provide support if you ever need it.
You might also find our video instructions on the website useful. Here's a link:
https://vertica-labs.com/uk/how-to-use/
Great to hear you're more confident using your device now but we're still on-hand if you need anything else in future.
Kind regards,
Vertica Service Team
excellent and personal service
I had several questions concerning the use of Vertica and the course of improvement. Al questions were answered with good expertise. The consultation was very personal.
In general Vertica provides an excellent and accessible service. I am very satisfied!
3 december 2024
Review zonder uitnodiging
Antwoord van vertica-labs.com
Hi there,
Thanks so much for leaving your review and for providing us with this feedback. It's great to see that we've been successful in providing the level of service and support you'd expect to go hand-in-hand with a premium product.
We wish you continued success and every happiness. But we're always here if you need anything else from us!
Thank you once again.
Kind regards,
Vertica UK Service Team
Very professional and efficient…
Very professional and efficient company.
Good back up.
31 oktober 2024
Antwoord van vertica-labs.com
Hi Paul,
Thanks so much, we're delighted you've had a 5* experience with Vertica and we appreciate your review!
Kindest regards,
I am not sure if this device is working…
I am not sure if this device is working to be honest. It regularly overruns the time and one part of the device literally burns into my skin. This happens every time.
31 oktober 2024
Antwoord van vertica-labs.com
Hey Patrick,
Thanks for the feedback! It sounds a little like you're struggling to use the device as the timer will only run for longer if the connection to your body isn't setup well. Without a good connection, you're wont get the best out of your therapy.
But don't worry, we're always here to help!
We've taken the liberty of scheduling a tutorial meeting with one of our experts, to help you use the device features correctly and get maximum benefit from your Vertica. This is a free and confidential service that all customers can make the most of!
Look forward to speaking with you soon, and thanks once again.
Kindest regards,
Not used it to full capacity yet or…
Not used it to full capacity yet or full treatment but I will if this works you will get the biggest thank you and yes it works hopefully if not not only you but I will be disappointed which means my sex life is over but there is always another option??
31 oktober 2024
Antwoord van vertica-labs.com
Hey there,
Thanks so much for your review. We can see you're still in the earlier stages of treatment so just a quick reminder that we have an expert team on hand to help you get the best out of your treatments if you need any kind of support. We're always here to help!
Thanks again, and wishing you all the best with your continued Vertica therapy.
Best regards,
A truly remarkable device
A truly remarkable device that has so enhanced my sense of well-being and vigour. Hitherto unaware of such a device for dealing with ED, it was a revelation to me, when coming across a full page article in a regional newspaper, to read about this product. It took some courage initially in telephoning for advice but any fears were unfounded as I was immediately put at ease. The advice given in response to my concerns was carefully noted and considered and within two days, I felt sufficiently confident to place my order. This was, I thought, a unique opportunity to deal with my ED. The device and fitments arrived by courier in a small but neat case within a securely packaged parcel. The accompanying guide book was an essential read, so very helpful in preparing to commence treatment. Quickly adapting to the procedures involved in operating the device, I found the offer of further consultation most helpful in enhancing my technique. By the fourth week, I had noted an improvement to the point being redolent of my younger days; so much so in fact that I found myself quietly shedding some tears such was the joy at the turnround in circumstances. Clearly this product does achieve its advertised aims, so with the same understanding consultants being available to answer any concerns or questions arising as treatment progresses, one can feel confident that purchase of this device is wholly worthwhile.
S aged 75.
31 oktober 2024
Antwoord van vertica-labs.com
Hi there,
Huge thanks for your very detailed review. We're thrilled that you're getting the results you'd hoped for and that our service was both useful and reassuring. We're always here to help and all interactions with our expert care team are confidential. We're very happy you made good use of our service and once again, we're delighted with your results and appreciate the time taken to leave your review!
Many thanks, and we hope you're thoroughly enjoying your Vertica-enhanced life!
Best regards,
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