Considering Dylan is fairly new to the motor trade, he was very knowledgeable and patient. Process was smooth and all paperwork was completed in a timely manner. Communication was good and we weren’t... Toon meer
Bedrijf heeft geantwoord
244-246 Stamfordham Road, Wessterhope, NE5 2LA Newcastle upon Tyne, Tyne and Wear, GB
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Considering Dylan is fairly new to the motor trade, he was very knowledgeable and patient. Process was smooth and all paperwork was completed in a timely manner. Communication was good and we weren’t... Toon meer
Bedrijf heeft geantwoord
This is the second Vauxhall I've owned thanks to Earl. I purchased my first Mokka in 2024 from Earl, from the moment I walked into the showroom I felt as ease and very comfortable that he wasn't a... Toon meer
Bedrijf heeft geantwoord
Being a first time buyer, I was highly nervous about the process of buying a car and not knowing what the procedure was. However I must say, Dylan completely supported me during this. Everything was e... Toon meer
Bedrijf heeft geantwoord
I visited the showroom to look at a new car for myself with my husband. The salesperson we spoke to, Rosie was very helpful, efficient and pleasant along with the manager, David, we were able to conc... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
244-246 Stamfordham Road, Wessterhope, NE5 2LA, Newcastle upon Tyne, Tyne and Wear, Verenigd Koninkrijk
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From introduction to buying my car I was treated very well, great communication and felt like I was truly dealt with professionally and with a friendly attitude, excellent customer service from Ibrahim and managers.
Thank you
Will

Antwoord van Vertu Motors - Vauxhall Newcastle
Jamie Coulson at Vertu Newcastle made the experience of buying a new car very easy. He helped and advised me through every step. Very friendly and approachable. Would 100% recommend Vertu Newcastle when looking to buy a new or second hand car. Thankyou.

Antwoord van Vertu Motors - Vauxhall Newcastle
Ibrahim was attentive and efficient

Antwoord van Vertu Motors - Vauxhall Newcastle
Fantastic customer service! Vic has been brilliant. She went out of her way to keep me well informed and updated thru the whole process. Thank you.

Antwoord van Vertu Motors - Vauxhall Newcastle
From first enquiry, received call to book appointment to test drive. Ended up test driving 3 cars, nothing was a problem.
Rosie Jameson dealt with the sale from start to finish, explaining extended warranty for my needs and service plan available.
Two other manager I spoke with, David and John, really helpful.
Thanks to the whole team at Vertu Motors at Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle
Really friendly staff. Very informative and not pushy at all

Antwoord van Vertu Motors - Vauxhall Newcastle
Great experience start to finish, collected car on time and it was presented in beautiful condition, also the best price in the northeast,

Antwoord van Vertu Motors - Vauxhall Newcastle
What can I say about Vauxhall Newcastle? Loads. But I’ll start with the rating. I wish there was a ten star rating for the manager David, John and the sales assistant Rosie. They were amazing. I’ve never bought a second hand car before, and given the climate, finding a second hand car without a wet belt with low mileage was vertically impossible unless you wanted to take a risk with other online company’s. When I spoke to David, he understood my plight and did his best to find me a car. To add, my license had been sent off for renewal, so buying a car became even more difficult. However, David and his team along with thorough checks were able to get me the car I wanted. I left the showroom with nothing but relief. My stress levels reduced as David and his team took care of everything. This is normal people may say. Again, I had put my trust in another leading car dealership, I was lied to and deceived to gain a sale or sell the car. I had none of this with Vauxhall Newcastle. They are thorough and professional from the beginning to the end. I would definitely return to this dealership. Next time I’ll ensure I have my license haha.

Antwoord van Vertu Motors - Vauxhall Newcastle
Very efficient sales team very helpful in arranging ,part exchange for my old car and answering questions that I had.

Antwoord van Vertu Motors - Vauxhall Newcastle
From start to finish staff at Vertu Stamfordham Road were brilliant. The whole process was easy and quick, staff are all lovely and willing to assist with anything they can.

Antwoord van Vertu Motors - Vauxhall Newcastle
The staff were great with us especially Ibrahim & David gave us a deal that we were pleased with.
Love the car.

Antwoord van Vertu Motors - Vauxhall Newcastle
Simple enquiry, immediately picked up, appointment arranged, test drive, paperwork approved and straightforward,Jamie was so knowledgeable and friendly and a follow up call after a few days to check all was well, massive step up on my previous dealings with another well known dealership,5star from start to finish👍

Antwoord van Vertu Motors - Vauxhall Newcastle
Really really well jamie was my sales advisor I got the vehicle and he showed the controls etc really well handled in vertu Vauxhall west Denton

Antwoord van Vertu Motors - Vauxhall Newcastle
Excellent service again, great communication lovely friendly staff

Antwoord van Vertu Motors - Vauxhall Newcastle
From start to finish everything was done with minimum hassle, and was such a friendly experience.
Communication via email or telephone was professional, and kept everything simple and easy.
Rosie was amazing from the initial enquiry to the moment i drove away the car, she's a credit to the branch, and deserves an 11 out of 10 for her help and time sorting out things for me.

Antwoord van Vertu Motors - Vauxhall Newcastle
Jamie was an absolute pleasure & made the process of buying a new car so easy & simple. Really professional in all aspects & is by far the best experience I have had purchasing a car!
Would highly recommend Vertu Motors

Antwoord van Vertu Motors - Vauxhall Newcastle
Great service from all the staff.

Antwoord van Vertu Motors - Vauxhall Newcastle
We can’t fault our experience in buying our new car from Vertu motors (Vauxhall Newcastle Stamph Road) Earl showed us around he didn’t put any pressure on us to buy a car. He was so polite knowledgeable and answered all of our questions.(without confusing us with too much information). Even now that we’ve got our car they’ve made us feel like if we needed to go back for any reason that it would be ok and we would be made to feel very welcome. Would definitely recommend to family and friends. Earl is a credit to the company. Thankyou.

Antwoord van Vertu Motors - Vauxhall Newcastle
From start to finish the process was professionally carried out by the salesman Ibrahim Hussain.
He was extremely helpful in ensuring all our requirements for the new car were met.
He arranged for a trial fit of the car chosen in to our garage.
We would certainly recommend Vertu Motors Newcastle to others.

Antwoord van Vertu Motors - Vauxhall Newcastle
I went with my sister when she was buying her car and decided to get myself a new car the service was brilliant from the staff particularly Rosie John and David in our Newcastle branch they were so helpful friendly and professional making it easy and relaxing thank you to you all

Antwoord van Vertu Motors - Vauxhall Newcastle
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