Vertu Motors - Vauxhall Newcastle Reviews 

94
TrustScore 5 uit 5

4,8

244-246 Stamfordham Road, Wessterhope, NE5 2LA Newcastle upon Tyne, Tyne and Wear, GB


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Beoordeeld met 5 van de 5 sterren

Considering Dylan is fairly new to the motor trade, he was very knowledgeable and patient. Process was smooth and all paperwork was completed in a timely manner. Communication was good and we weren’t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the second Vauxhall I've owned thanks to Earl. I purchased my first Mokka in 2024 from Earl, from the moment I walked into the showroom I felt as ease and very comfortable that he wasn't a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Being a first time buyer, I was highly nervous about the process of buying a car and not knowing what the procedure was. However I must say, Dylan completely supported me during this. Everything was e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited the showroom to look at a new car for myself with my husband. The salesperson we spoke to, Rosie was very helpful, efficient and pleasant along with the manager, David, we were able to conc... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - Vauxhall Newcastle

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • 244-246 Stamfordham Road, Wessterhope, NE5 2LA, Newcastle upon Tyne, Tyne and Wear, Verenigd Koninkrijk

  • 0344 659 7241

4,8

Uitstekend

TrustScore 5 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(94)

12.505 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great users cars at all prices

I was looking for a first car for my son, and spent ages browsing, inquiring, and worrying whether the cars I was looking at were going to be good for my son, as well as my wallet.

I spotted a car at Vertu Vauxhall that ticket all of the boxes, and because it was from a reputable dealer, with a free years warranty, it seemed like a no brainer to look at.

Earl, who served me was great. No car sales pressure, just great information about the car, going through all of the documentation he had, as well as looking a little deeper when I had questions.

My son is now the very happy owner of a Corsa.

27 februari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Hi Alex,
Thank you so much for your brilliant 5‑star review. We’re delighted to hear that your experience at Vertu Vauxhall Newcastle was such a positive one.
Finding the right first car for your son is a big decision, so it’s great to know that Earl was able to give you the information, reassurance, and support you needed without any pressure. He’ll be thrilled to hear your kind words.
We’re really pleased your son is now the happy owner of his Corsa, and we hope he enjoys many safe and memorable miles in it.
Thank you again for choosing us and for sharing your experience.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Rosie was very approachable

Rosie was very approachable, and so helpful at all times!
All staff were very friendly!
First time buying a car from a garage, so good experience all round. Highly recommend

27 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Hi Lynn,
Thank you for the lovely 5‑star review. It’s great to hear how friendly and approachable the team were, and that Rosie was so helpful throughout — especially with this being your first time buying a car from a garage. We’re delighted it was such a positive experience for you, and really appreciate the recommendation.
Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

Corsa Yes

5th New Corsa. What more can I say except a great big thank you to Earl Gill for his knowledge and help.

14 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for your loyal support — five Corsas is fantastic! We’re delighted to hear Earl Gill has once again been so helpful, and we truly appreciate you recognising his knowledge and assistance.
Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Fantastic experience at Vertu…

Fantastic experience at Vertu Newcastle. Big thank you to Earl - this is the 2nd car we have bought with him and he could not have been more helpful. The whole process from start to finish was seamless.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for your fantastic feedback! We’re delighted you had such a great experience at Vertu Newcastle. It’s wonderful to hear Earl has looked after you so well with both purchases, and that everything was seamless from start to finish. We really appreciate your continued loyalty.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Very professional and knowledgeable…

Very professional and knowledgeable sales executive (Earl Gill). Worked hard to find the right deal and all in a friendly manner too.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for your feedback. We're delighted to hear that Earl was professional, knowledgeable and worked hard to find the right deal for you, all while keeping the experience friendly. We really appreciate your comments.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

How to buy a car

Everything about the experience was great, even the coffee although they had run out of sugar.
It was all very relaxed and we were able to take our time in making the final decision.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for sharing your experience with us. We’re so pleased to hear that everything felt relaxed and enjoyable during your visit, even down to the coffee, sugar or no sugar. It’s great to know you felt comfortable taking your time with your final decision, as creating a stress‑free environment is something we really value.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Selina

Beoordeeld met 4 van de 5 sterren

Great team

Rosie, David and John were very helpful throughout the process.

10 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Rosie, David and John were all very helpful throughout the process. Your comments are truly appreciated.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Friendly helpful knowledgeable staff

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Good afternoon, Thank you for your lovely 5‑star feedback. It’s great to hear you found our team friendly, helpful and knowledgeable — that’s exactly the experience we aim to deliver.
Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, seamless process from walking into the dealership with lots of questions and not really sure what I was looking for to collecting the car five days later, thank you Earl for your excellent communication throughout.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Hi there,
Thank you for your lovely review! We're delighted to hear you had an excellent experience from the moment you walked into the dealership to driving away just five days later.
It's great to know Earl was able to guide you through the process, answer all your questions, and keep communication clear throughout.
If you need anything at all as you enjoy your new car, we're always here to help.
Kind regards,
Dean

Beoordeeld met 5 van de 5 sterren

Victoria Roy was fantastic with all…

Victoria Roy was fantastic with all aspects of this purchase

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Good morning, James .
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Beoordeeld met 5 van de 5 sterren

Excellent helpful staff

Excellent helpful staff made the whole process easy as pie

30 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Good afternoon, Thank you for your feedback. We’re really pleased to hear that our helpful staff made the whole process feel easy and straightforward. Your comments are very much appreciated. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from vauxhall Newcastle. Jamie and the rest of the team made everything very easy. All staff very welcoming and helpful. Would highly recommend vertu vauxhall.

29 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Professional service

The paperwork was completed quickly. The car was ready on time. It was a friendly, efficient service.

27 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

Excellent services and friendly…

Excellent services and friendly staff,would buy again from them.

27 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

A pleasant Experience.

From first entering the Showroom you are made very welcome by all Vertu staff. I was very imprest with the knowledge rosy had of all the cars on display.I was looked after very well indeed and no pressure was added to bying or veiwing. It was a pleasure to do business at Vertu. And I would highly Recommend them.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Went to look for prices for a new car…

Went to look for prices for a new car vic helped me pick a car I liked and give me a price she was nice very helpful and friendly

10 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you so much for your kind words! We are so happy to hear that Vic was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

Earl and john made the experience very…

Liam Earl and john made the experience very easy for me great lads very knowledgeable who went above and beyond thanks lads

16 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you so much for your kind words! We are so happy to hear that Liam and John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Beoordeeld met 5 van de 5 sterren

From start to finish was looked after…

From start to finish was looked after and Jamie went the extra mile to make sure I got the car I wanted in my budget. Always a pleasure dealing with this company.

12 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Beoordeeld met 5 van de 5 sterren

From start to finish everything when…

From start to finish everything when smoothly

9 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Fantastic service by everyone

Fantastic service by everyone, made to feel very comfortable . Rosie was an absolute delight so friendly and helpful .. and happy..

30 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - Vauxhall Newcastle

Antwoord van Vertu Motors - Vauxhall Newcastle

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

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