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VetBox Reviews 1.792

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had to contact customer services for few things, just me being over anxious having a new puppy. Vet box have been so helpful and I never felt I was annoying them by all my questions. Great value for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I used to use this company but then went another company what a big regret. So I've come back to what I know all works well and the little extra treat is lovely, will not be leaving this company again... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Dierenarts
  3. Veterinaire apotheek

Geschreven door het bedrijf

VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Didn’t work

Didn’t work

29 april 2026
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Antwoord van VetBox

Hi Katie,

Thank you for your review and we are sorry to hear your 1st box did not solve the issue.

Please note that if your cats currently have an active flea infestation, one monthly treatment box is often not sufficient to fully resolve the problem straight away.

In many cases, ongoing monthly treatment alongside thorough treatment of the home environment is required to fully break the flea lifecycle and prevent reinfestation.

If you wish to discuss this further or need any help, please feel free to contact us at support@vetbox.com

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

I never forget a treatment

Regular deliveries mean I don't forget to give treat my dig.

29 april 2026
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Antwoord van VetBox

Hi Chris,

We're happy to hear that our regular deliveries help you remember to treat Rio!

Thank you for sharing this positive feedback with us.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Very easy to order and fast delivery

Very easy to order and fast delivery, would recommend

6 mei 2026
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Antwoord van VetBox

Hi Liz,

We appreciate your feedback and are glad ordering was easy and delivery fast!

Thank you for recommending us; it means a lot to our team.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Very pleased with the service so far…

Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and ate them in the end haha

6 mei 2026
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Antwoord van VetBox

Hi Natalie,

We're happy to hear that the service was quick and easy to use for Snoop.

It's great that Snoop enjoyed his sardines and treats!

Thank you for your positive feedback, we really appreciate it.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Easy to understand website, and ordering process

Prompt delivery, easy to understand website, and ordering process..

26 april 2026
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Antwoord van VetBox

Hi Jackie,

Thank you for your kind review! We’re pleased to hear you found our website and ordering process easy to use, and that your delivery arrived promptly.

We really appreciate your feedback,

Kind Regards
Team VetBox

Beoordeeld met 5 van de 5 sterren

It was all good

It was all good! Chase loved the treats! I did have a little trouble opening the flea container though.

27 april 2026
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Antwoord van VetBox

Hi Lucas,

We're so happy to hear that Chase loved the treats!

Please don't hesitate to reach out to us at support@vetbox.com if you would like some assistance with how best to open the flea pipette.

Thank you for your review!

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Highly recommend so easy and quick delivery

Easy website quick delivery decent products

27 april 2026
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Antwoord van VetBox

Hi Stacey,

Thank you for your great review! We’re really pleased to hear you found our website easy to use, your delivery quick, and the products up to standard.

We appreciate your support and hope to continue providing a smooth and reliable service for you, Ted and Yodhi.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Great service and works 100%

I used to use this company but then went another company what a big regret. So I've come back to what I know all works well and the little extra treat is lovely, will not be leaving this company again stay to what I know and works 100%.

3 mei 2026
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Antwoord van VetBox

Hi Karina,

Thank you so much for your lovely review, and welcome back! We’re so pleased to have you with us again.

It’s great to hear that you’ve found everything works well for you, and that the little extra treat is appreciated too - we love adding those special touches.

We really appreciate your support and are so glad we could win you back!

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Absolutely love VetBox

Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has been friendly and helpful whenever needed. It’s clear they really care about pets and their owners. Highly recommend VetBox with a furry friend — 5 stars all the way!

28 april 2026
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Antwoord van VetBox

Hi Linda,

Thank you so much for your amazing review! We’re absolutely delighted to hear how much you, Mya and Moli are loving your VetBox.

It’s great to know the treats are a hit and that you’ve found the flea and worming treatments both useful and high-quality.

We’re also really pleased that our delivery and customer service have met your expectations, that means a lot to us. We genuinely care about making life easier for pet owners while keeping their furry friends happy and healthy, so your kind words truly mean everything.

Thank you again for your recommendation and for being part of the VetBox family!

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

So convenient

So convenient, great customer service. Great products. Really happy and will continue to use. I am always recommending to friends and family. Thank You

25 april 2026
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Antwoord van VetBox

Hi Louise,

We're so happy to hear that you find our service convenient and our products great.

We appreciate your recommendation to friends and family too!

Please don't hesitate to reach out to us if you need anything going forward.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Reliable service

I've only been using vet box for a few months, but have experienced a reliable service, effective treatment and so much more cheaper and time saving than going to the vets for worming tablets and getting flea treatment from the pet shop.

1 april 2026
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Antwoord van VetBox

Hi Marcia,

Thank you so much for your kind review!

We’re really pleased to hear that you’ve found our service reliable and that the treatments have been effective for Poppy. It’s great to know we’ve been able to save you both time and money compared to visiting the vets or pet shops, that’s exactly what we aim to do.

Thanks again for choosing VetBox and for taking the time to share your experience.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. And the pets enjoyed their free treats as well. Highly recommend it.

24 april 2026
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Antwoord van VetBox

Hi Cristiane,

Thank you so much for your brilliant review!

We’re really glad to hear you’re happy with the service, and it’s lovely to know Max, Mia and Mr Bigglesworth enjoyed the free treats that come with each delivery. We love making things simple and reliable for you and your pets!

If you ever need anything at all, we’re always here to help.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Best value Flea treatment.

Best value Flea, Tick, and Worm treatment for my little dog, delivered regularly, very affordable, and even some treats included with every delivery, what's not to like 😃

23 april 2026
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Antwoord van VetBox

Hi Paul,

Thank you so much for your lovely review!

We’re really glad to hear that Phoebe is enjoying the treatments -and it’s great to know the regular deliveries are making things easier for you. We love being able to keep everything arriving on time, straight to your door, with a few treats included along the way.

If you ever need anything or have any questions about your plan, we’re always here to help.

Kind Regards,
Team VetBox

Beoordeeld met 5 van de 5 sterren

Prompt delivery! Great experience

Very clear, my puppy is happy and I love that I don’t have to think about ordering it and arrived so fast!

29 maart 2026
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Antwoord van VetBox

Hi Charlotte,

Thank you so much for your lovely review. We’re really glad to hear everything has been so clear, and even happier that Bobby is enjoying his treatments!

It’s great to know the subscription takes the stress out of remembering to order, and we’re delighted your box arrived so quickly. We’ve recently been working hard to improve our delivery times and overall service, so we’re really pleased to hear that this has already been noticed on your end.

We really appreciate you sharing your experience.

Kind Regards,
Team VetBox

Beoordeeld met 3 van de 5 sterren

Brilliant products but the delivery and…

Brilliant products but the delivery and payment is shocking every month you have to start again ordering because they don’t seem to adhere to the subscription

10 januari 2026
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Antwoord van VetBox

Hi Jodie,

Thanks for your feedback. We’ve been working closely with our couriers to reduce delivery times and improve reliability, so you should start to see the impact of those changes soon.

You absolutely shouldn’t have to reorder every month, it’s a rolling subscription, so everything should renew and dispatch automatically without you needing to do anything.

I’m really sorry this hasn’t been working as it should. This isn’t the experience we want for our customers. I’m happy to take a look at your account and make sure your subscription is set up correctly so your deliveries run smoothly going forward- please contact us at support@vetbox.com and we can help!

Kind Regards,
Team VetBox

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