Absolutely love VetBox! Every box is packed with high-quality treats and useful wirming and flea treatments that my dogs genuinely enjoy. Delivery has been reliable, and the customer service team has... Toon meer
Bedrijf heeft geantwoord
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I had to contact customer services for few things, just me being over anxious having a new puppy. Vet box have been so helpful and I never felt I was annoying them by all my questions. Great value for... Toon meer
Bedrijf heeft geantwoord
Very pleased with the service so far came quickly was easy to apply to my dog snoop and the tablets went in his sardines and although he was curious at first with the treats that came he gave in and a... Toon meer
Bedrijf heeft geantwoord
I used to use this company but then went another company what a big regret. So I've come back to what I know all works well and the little extra treat is lovely, will not be leaving this company again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VetBox makes it simpler and cheaper to care for your pet. Our vets choose the correct flea, tick and worm treatments for your pet that arrive automatically every month. Starting from £7.65* a month for full cover. No hidden add-ons. Inclusive healthy treat every month. Free 24/7 vet support. *based on a multi-pet subscription
Contactgegevens
Unit 1B 1-10 Summers Street, EC1R 5BD, London, Verenigd Koninkrijk
- 020 394 73416
- support@vetbox.com
- vetbox.com
4,4
Uitstekend
2K reviews
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Treats feel like leftovers
Nice that the treatments turn up monthly as a reminder however disappointed that we have paid extra for the treat and they seem to be giving leftovers I.e in our April box we have recieved mince pie treats clearly left from christmas.
12 maart 2026
Antwoord van VetBox
Hi Ellen,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with the treats in your April box. We completely understand how disappointing it must have been to receive something that felt out of season.
To reassure you, we don’t use “leftovers” in our boxes, however, it’s clear that the mince pie treats perhaps shouldn’t have been included at this time of year, and we apologise for the oversight.
Kind Regards,
Team VetBox
Great product
Great product, well packaged and very straightforward to purchase. It arrived quickly and the instructions were simple and dummy-proof, making setup really easy. Very happy with the overall experience and would definitely recommend.
21 april 2026
Antwoord van VetBox
Hi Jordyn,
We're happy to hear that the purchase was straightforward, the packaging was good, and the setup was easy.
We appreciate your recommendation and are glad that you and Atlas Bartlett enjoyed your experience with our product.
Thanks for the positive feedback!
Kind regards,
Team VetBox
Everything I needed to keep my dog free…
Everything I needed to keep my dog free from fleas.
Good delivery
Like the package.
19 april 2026
Antwoord van VetBox
Hi Betina,
We're happy to hear that our product effectively keeps Millie free from fleas!
We appreciate your positive feedback regarding the delivery and packaging.
Kind Regards,
Team VetBox
Quick delivery dosage all sorted for…
Quick delivery dosage all sorted for both dogs
Now I know they’re both flea/ tick and worm protected it gives me peace of mind
19 april 2026
Antwoord van VetBox
Hi Hayley,
We're so glad the quick delivery and pre-sorted dosages give you peace of mind knowing Willow and Waffle are protected from fleas, ticks, and worms.
We appreciate your feedback!
Kind Regards,
Team VetBox
Easy to order & came in time
11 april 2026
Antwoord van VetBox
Hi Tracy,
We're happy to hear that ordering was easy and that your order arrived on time.
Thank you for your positive feedback!
Kind Regards,
Team VetBox
I don’t think the treatment works
17 april 2026
Antwoord van VetBox
Hi Christina,
We are sorry to hear that you are not finding the treatment to be working.
Unfortunately we cannot find any communications from you with our Customer Support team. If you could pop us an email to support@vetbox.com then we can offer advice and tips on how to help.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Fiona,
We're so happy to hear that you find our service reliable!
Thank you for your positive feedback; we appreciate it.
Kind Regards,
Team VetBox
Every month the treat is different
Every month the treat is different. The licks are more desirable .would like to know if there was a different form of wormer other than the tablet .
16 april 2026
Antwoord van VetBox
Hi Lotts,
We're happy to hear that the treats are a hit with Hunter each month!
We do have a couple of alternative wormer options besides the tablets, pop us an email to support@vetbox.com and we can let you know what is available.
Thank you for your feedback, we really appreciate it.
Kind Regards,
Team VetBox
Absolutely fantastic
Absolutely fantastic. Great price. Delivered to the door and toby loves the little treats. Totally convenient.
9 april 2026
Antwoord van VetBox
Hi Kylie,
We're so happy to hear that you had a fantastic experience! It's great to know that the delivery met your expectations, and Toby enjoyed the treats.
Thank you for your positive feedback.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Dee,
We're happy you found our delivery quick and easy, and that you experienced good service.
Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Naomi,
We're happy to hear that you received your order quickly and are enjoying the products.
Thank you for your positive feedback; we really appreciate it.
Kind Regards,
Team VetBox
Very good products and fast delivery
16 april 2026
Antwoord van VetBox
Hi Amanda,
We appreciate your positive feedback regarding our products and fast delivery.
We are so glad to hear that you had a great experience with us.
Kind Regards,
Team VetBox
Can someone get in touch with me…
Can someone get in touch with me because the spot on wormer and flea treatment is not working
23 februari 2026
Antwoord van VetBox
Hi Stephen,
Thank you for your review. We are so sorry to hear that the treatment isn't working for you. I can see that our Customer Support team have reached out to you today with some advice and help.
Hopefully we can help you get the fleas under control as soon as possible.
Kind Regards,
Team VetBox
Antwoord van VetBox
Hi Trudy,
We're so happy to hear that you received your order quickly and that you found it to be a good value.
Thank you very much for your feedback!
Kind Regards,
Team VetBox
Gfeat products and delvered quickly.
7 april 2026
Antwoord van VetBox
Hi Matthew,
We're happy to hear that you had a great experience with our products and fast delivery. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Team VetBox
I ordered treatments for my cat and dog…
I ordered treatments for my cat and dog and you sent little treats for them too! Really lovely thought and nice info sheet, also arrived super quick, happy customers!
3 april 2026
Antwoord van VetBox
Hi Imogen,
We're happy to hear that Robean and Woody enjoyed the treats and you found the information sheet handy!
We're glad the order arrived quickly. Thank you for your positive feedback; it means a lot to us!
Kind Regards,
Team VetBox
Cost effective
Generally good, but wormers always arrive a couple of days late which obviously pushes back the frequency of worming particularly over the longer term.
18 april 2026
Review zonder uitnodiging
Antwoord van VetBox
Hi Michele,
We appreciate your feedback. We're sorry to hear your wormers are arriving late, impacting your worming schedule.
We will review our delivery process to improve timeliness.
Thank you for bringing this to our attention.
Kind Regards,
Team VetBox
My experience was straight forward…
My experience was straight forward signing up and ordering,speedy delivery and very happy with the service
4 april 2026
Antwoord van VetBox
Hi Mandy,
We're happy to hear that our sign-up and ordering experience was straightforward!
Thank you for your positive feedback regarding the speedy delivery and the service that you and Tico have received, it is much appreciated.
Kind regards,
Team VetBox
deliveries on time
deliveries on time. Downside My dog doean't like the treats. any suggestions?
Regards
Marcia
17 maart 2026
Antwoord van VetBox
Hi Marcia,
We're glad the deliveries reach you on time, but sorry to hear Louise didn't enjoy the treats.
If you can please email the support team at support@vetbox.com, to confirm which you received, they can then make a note on your account to avoid these in future.
Thank you for making the time to leave us a review, it is much appreciated.
Kind regards,
Team VetBox
Nevet recieved productnever.even tho our dog…
Nevet recieved product.even tho our dog was waiting.
2 april 2026
Antwoord van VetBox
Hi Stephen,
We’re really sorry to hear that your box didn’t arrive.
Having reviewed your correspondence with our support team, it appears that your order was unfortunately lost in transit. As soon as this was identified, we could have arranged a replacement for you; however, you preferred a refund, which was processed straight away.
We completely understand how frustrating this situation is and sincerely apologise for the inconvenience caused.
Kind Regards,
Team VetBox
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